Bed mites!! Disgrace of Belgium! Totally unacceptable! Horrible experience, devastated, disappointed!
I was bitten by bed mites from head to toes. My both arms, legs and bum are red and swollen, so itchy, burning, tablets barely help. I wish nobody experience what I am living through right now.
Staff is not helpful at all! They even could not contact the manager.
We stayed at the Brugge park hotel on 18th July. Three off us were bitten by mattress mites. We went to sleep around 1 am and we realised that we have insects bites, we investigated the beds. There were many of bed mites in the bed. Huge ones! We came down to reception at 4 am and complaint about this. It was obvious that the staff new about existence of the problem. Have over 100 bites in my left arm, 35 on my right arm, 25 o right leg and around 40 bite on my left leg. I am suffering right now. Constant itch, swelling, temperature and stress.
My friend had bites on her face, there is facial asymmetry, she developed allergic reaction and her skin is red and swollen 10 cm around each bite.
The hotel staff was not helpful at all. They did not offer remedy or some help to treat the bites. Mattress mite are highly contagious. They must provide dry cleaning of our cloves so we don't transfer mites home. They should gave provided some remedy or first aid . They did nothing. All We could get is that They could not contact the manager Emanuel. Only phrase I heard from them. That's how it was obvious that all 3 receptionists, one male receptionist, one older lady,I think her name was Rita, and one young girl who refused, absolutely refused to give me her name, they all new that the have bed mites in the hotel. We left devastated and helpless. Holiday ruined so my skin!!!