Featuring a seasonal outdoor swimming pool, this property is located in Surrey, on site with Kwantlen Polytechnic University. A hot tub and fitness center are also provided. Valet and concierge services are available. Surrey Central Skytrain station is 2 minutes' walk away. Every room includes a flat-screen TV. All rooms include a private bathroom. For your comfort, you will find bathrobes, free toiletries and a hairdryer. The on-site Dominion Bar + Kitchen restaurant serves breakfast, lunch and dinner. Guests can also grab a coffee at the on-site coffee shop. Vancouver International Airport is 15 mi away. Surrey City Hall is 1148 feet away, Simon Fraser University Surrey Campus is 1312 feet away and Surrey Memorial Hospital is 1.2 mi away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Autograph Collection
Hotel chain/brand
Autograph Collection

Property highlights

Top Location: Highly rated by recent guests (8.4)

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
8.4
Free Wifi
9.1
High score for Surrey
Select topics to read reviews:

Guests who stayed here loved

  • Shelly
    United States of America United States of America
    Beautiful hotel, well maintained. Great restaurant, comfortable rooms and beds. Nice staff. Loved the pool and hot tub. Exactly what we were looking for.
  • Louisa
    United States of America United States of America
    Liked the location. Sky train was right there. Good food in the restaurant. Great security
  • Derek
    United States of America United States of America
    Dang this place was nice. Located in a good area. Underground parking. People were nice. Rooms were comfortable. Beds were comfortable. 100% I’d stay here again, hands down.
  • Buncheuth
    United States of America United States of America
    Love the location. It’s an easy walk to surrey central and all the restaurants in the surrounding area. Tim Horton is also right across the street for a quick coffee run. The hotel is clean and the staff is very nice and helpful.
  • F
    Canada Canada
    The location was nice even though the view was the skytrain station 🤪. The showers were nice and the toilet having another room was nice too.
  • Vardan
    United States of America United States of America
    The person at check-in was very nice and friendly. Staff is awesome, location is great, the subway station is one minute walk from the hotel, hotel is nice, room is Clean and comfortable, cafe and restaurant are very good
  • Ross
    Canada Canada
    Very clean, nice staff, restaurant food was very good
  • Cindy
    Canada Canada
    Central location to everything with a great little pub in the building!
  • Steve
    United States of America United States of America
    The rooms and the view were exceptional. They have a real nice restaurant/bar in the lobby.
  • Susan
    United States of America United States of America
    Everything but the price of the breakfast buffet. Although it was quite nice, there were no other options. The small smoothies were nice.

Hotel area info

Restaurants
2 Restaurants On Site

  • Dominion Bar + Kitchen
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • Prado Cafe
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Civic Hotel, Autograph Collection
Great facilities! Review score, 8.6

Most popular amenities
  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 20 per day.
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Filipino

House rules
Civic Hotel, Autograph Collection takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 500 is required on arrival. That's about $359. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print
Must-know information for guests at this property

A CAD 50 fee per stay applies for guests traveling with pets. There is a 50 kg maximum per room for pets.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Civic Hotel, Autograph Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of CAD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Civic Hotel, Autograph Collection

  • Check-in at Civic Hotel, Autograph Collection is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Civic Hotel, Autograph Collection include:

    • Double
    • Quad

  • The prices at Civic Hotel, Autograph Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Civic Hotel, Autograph Collection offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Civic Hotel, Autograph Collection has 2 restaurants:

    • Dominion Bar + Kitchen
    • Prado Cafe

  • Civic Hotel, Autograph Collection is 2,450 feet from the center of Surrey. All distances are measured in straight lines. Actual travel distances may vary.