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653 Pandora Avenue, V8W 1N8 Victoria – Show map
Excellent location – rated 9.1/10! (score from 417 reviews)
Rated by guests after their stay at Hotel Rialto.
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71 properties in Victoria
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417 verified reviews
We speak your language
Hotel Rialto's staff speak: Chinese, Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CAD 15 per day.
Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Italian, French, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
One older child or adult is charged CAD 15 per night in an extra bed.
One child under 2 years is charged CAD 15 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Rialto accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 417 reviews
Value for money
Show reviews from:
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This historic downtown Victoria hotel features on-site restaurants and rooftop sand volleyball courts. Just a 4-minute walk from Prince of Whales Whale Watching Tours, it has rooms with free Wi-Fi.
Score from 945 reviews Good
Pleasant staff, prompt attention, very nice rooms, nice decor.
Would have preferred a different in-house restaurant. It is a tapas bar focussing on trendy drinks and snacks. You can't really order a regular meal, just appetizers. The adjacent coffee shop closes early.
The WIFI didn't work for me at all. There was a Shaw access point near by so I just used that.
Good location, decent size of the hotel, friendly stuffs, a cozy room
The bed was too soft for me. However, I love a extreme firm bed, which is unusual so it's not big deal.
The friendly and accommodating staff were truly wonderful. The food was excellent. They have A/C which was a must for our comfort. I would return here in a heartbeat.
Nice rooms and hotel
Rooms incredibly close together so it can be quite loud in the morning
Everyone went out of their way for us....and they were sincerely interested in making our stay perfect. Plus they smiled all the time!!
Location and friendly helpful staff. Good cafe and bar
Every thing was great.
Staff are very friendly. Clean room, but no bath tub. Beds are just comfortable to sleep in. Easy to access to everywhere in Victoria. We could walk all the way to Fisherman's wharf. On a way back, we rode a water taxi.
We felt very comfortable in our room. The staff were very friendly. The restaurant was very good. We had an excellent sleep
The noise of traffic was loud until about midnight. The area was a little sketchy
The hotel location is at the edge of busy and touristy downtown so while it was convenient, it was not noisy. Staff were extremely pleasant and helpful and the complimentary breakfast in the lobby was much better than most hotels. I would definitely recommend this hotel.
Very close to most tourist activities,shopping and dining
Desk clerk helped take luggage from car to lobby, accepted tip but didn't take luggage to room. He offered me a dolley to use and explained he had to cover the desk and couldn't help. That was ok but maybe he shouldn't have taken the $5 tip for 2 suitcases.
Overall a very pleasant stay
winter weight duvet in summer.
The hotel staff was incredibly helpful with guidance on where to go in the city and we really enjoyed interacting with them. Then our car broke down in the check-in parking area. They offered us the use of their phones, water, coffee, and to hold a room for us until we determined if we could get our car running that day (although only 2 rooms were left for the night). They made a bad situation stress free. I couldn't have been happier with this hotel and the staff.
Proximity to downtown.
A bit loud on the street.
Great cheese plate Nicely appointed room Excellent staff
Great location - close to shopping, waterfront activities and Chinatown. Loved the character of the old building with the well appointed, modern decor. The bar/restaurant and coffee shop were fabulous. The included evening cheese plate and morning coffee and pastry were a nice touch. Heated flooring in the bathroom was great.
Parking was a block away and not covered. The room was ice cold when we entered but quickly warmed up.
Lovely old hotel very nice room
Noise from the street was very loud
World class bar staff and bar as for breakfast the hash is one of the best things i'v eaten in years
Very friendly, helpful staff. Comfortable,clean room.breakfast not included but vouchers given for $ off breakfast each day of stay. Prices reasonable and food good. Also $ off for using the Go Green program. Easy walk to all highlights of the city.
Hotel Rialto exceeded our expectations, it was in a perfect location right downtown close to everything on a nice street, the staff was very friendly, welcoming, and helpful, the rooms were classy, modern, and very clean, and we loved the complimentary cheese plater as well as the beverage and pastry we got with our voucher the next morning. (They have a very nice quality loose leaf tea selection and coffee/espresso drinks from a local roastery) The bed was very comfortable in our room. We had told them it we were going to be coming for our wedding anniversary, and they actually upgraded our room for us to a "superior Romance", which had a beautiful big corner spa tub...a nice little bonus :) They also had left a personalized card on our night stand wishing us a happy anniversary, it was a nice touch.
The only thing was the wifi connection wasn't that great sometimes, it kept cutting in and out on us.
Woman who checked me in was so warm and friendly.
A/c was a bit finicky.
the location was within walking distance of all. The food at breakfast and dinner was delicious. The staff was extremely helpful and friendly.
We liked the tasteful fittings, the vouchers for discounts from the restaurant, location, cleanliness, quiet.
We felt the room was a little small, but it really wasn't a problem
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