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653 Pandora Avenue, V8W 1N8 Victoria, Canada – Show map
Excellent location – rated 9/10! (score from 469 reviews)
Rated by guests after their stay at Hotel Rialto.
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469 verified reviews
They speak your language!
Hotel Rialto's staff speaks: Chinese, Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CAD 15 per day.
Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Italian, French, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
One older child or adult is charged CAD 15 per night in an extra bed.
One child under 2 years is charged CAD 15 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 469 reviews
Value for money
Show reviews from:
On Victoria's scenic inner harbor, and only moments from many area attractions, this waterfront hotel provides exceptional accommodations, first-class amenities, and modern facilities, including a...
Score from 285 reviews Excellent
Overlooking Victoria's beautiful inner harbor and the historic Parliament buildings, this hotel features a restaurant and on-site spa services. A balcony or patio is available in each room.
Score from 441 reviews Wonderful
This historic downtown Victoria hotel features on-site restaurants and rooftop sand volleyball courts. Just a 4-minute walk from Prince of Whales Whale Watching Tours, it has rooms with free Wi-Fi.
Score from 1055 reviews Good
Just a 3-minute walk from Victoria Clipper Ferry Terminal and Coho Ferry Terminal, this Victoria hotel features an indoor pool and hot tub.
Score from 575 reviews Wonderful
Location is great, and the hotel architecture is elegant. The lobby-waiting lounge could be larger. The complimentary coffee and breakfast muffin, together with a complimentary cheese plate are great / welcoming gesture. Both the breakfast and evening dining restaurants are excellent, with warm and friendly staff. The tapa style dining experience is very contemporary with great selection of food!
We were early to check in on a Saturday morning, and happened to come across a somewhat aggressive, not eager to listen or pay attention to what people are telling her and not so hospitable (in a hospitality industry) staff at the check in counter. She seemed a bit not happy that we showed up early, and not at the 3:00PM and after timeslot that the hotel prefers. However, offered to check if the room was ready which fortunately was. As we were exploring a bit of the restaurant area which was not open for the evening yet, this person followed us making sure we understood that the restaurant was closed, and we shouldn't be there. Rest of the other staff that followed were extremely polite and made sure we were comfortable.
Room was comfy and clean! Staff were wonderful!
Coffee pot came to me with milk in it and sour. Bath salts had been partially used were left for me by cleaning staff.
Spacious, clean, comfortable
lighting is a bit random
The fact that we couldn't sign in because we are 18
The staff was very helpful and friendly. The room was gorgeous,cozy and modern..very very nice!.I will definitely be staying at this hotel during my next visit to Victoria
Awesome service, welcoming cheese plate & complimentary breakfast coffee and muffin - were very much appreciated. Room was above our expectations. Great value.
We loved our 2 night stay here at the Rialto Hotel. We were made very welcome and the staff were all very friendly and helpful. We were upgraded to a beautiful king room so quiet and comfortable. Breakfasts were tasty but rather large! A boutique hotel situated very close to downtown Victoria with a wonderful history is to be found downstairs.Complimentary cheeseboard went well with the impressive drinks list.
Rooms and decor Staff very helpful
Car park away from main building No pool
Very helpful staff and excellent restaurants
Great staff, good location, clean modern room.
Street front rooms noisy Friday and Saturday. Suggest avoiding street facing rooms on weekends.
Lovely service, the free coupons for food is terrific as well. Great location easy to walk anywhere you would need.
Tv was a little smaller than expected
You would expect a certain amount of noise from the streets staying downtown but, the construction of the building is solid and I slept great. Great lounge downstairs for a quick cocktail before hitting the town or making a night of it.
Really nicely decorated, very clean boutique hotel within walking distance of the harbour, Empress etc. Very friendly staff who went out of their way to make our stay as comfortable as possible. Highly recommended!
As notes by others the location and noise isn't great. But this is more than made up for by the friendly, knowledgeable staff and the excellent food/cocktails in the adjoining lounge bar.
The free cheeseplate given as a deal with the hotel stay.
The location was okay. Previous reviews made it sound like this hotel was really upscale and in a great location. Hotel was okay and the location was okay.
The room was very comfortable and there was a lively bar/diner attached to the hotel. The breakfasts were good too.
The lack of parking in front of the hotel was a pain when dropping bags off.
the receptionist was very helpul and pleasants
We were not made aware till we arrived that there was no parking avilable
The Rialto staff was welcoming and very attentive and helpful in planning our adventures around Victoria. The location was wonderfully close to shopping and great restaurants and within walking distance to harbor activities. The hotel had a wonderful bar serving very good food. I would stay again,
Parking was off site less than a block away, yet convenient enough for us.
Room was modern and clean
Slow check-in. Receptionist on phone for 5 minutes.
Staff, decor, the tapas bar & complementary cheese plate: all great. Room small but elegant. Heated floor in large bathroom. Ask for quiet room.
Price a tad high.
Excellent staff and customer service. Updated appointments in a boutique hotel. Downtown location Good restaurant
Fitness room off property Uncovered and off property parking
The staff was both professional and helpful. The location was perfect for us. Surrounded by excellent restaurants and shopping. Will definitely return.
parking - while close not convenient. Thinking you should have a valet system
We stayed at Hotel Rialto over our wedding weekend and when we arrived, were met with incredible kindness and generosity by the staff. They knew we were there for our wedding and gave us a complimentary upgrade to the Superior King Room, and were gracious and accommodating every step of the way. Being an old boutique hotel, the rooms are not large (unless you stay in the suites), but the rooms were immaculate and comfortable, and our bathroom was huge. Every single staff member treated us like a personal friend and made us feel great about our wedding weekend. They tried to accommodate our every request with a smile on their face. When we came back from our wedding night, our rooms had been tidied up and they had left a cheese plate and a congratulatory card in our room. We wouldn't hesitate to stay here again - the rooms were nice and the food was great, but the staff was really what made all the difference for us!
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