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Hotel Alpina Luzern
Frankenstrasse 6, 6003 Lucerne – Show map
Excellent location – rated 9.3/10! (score from 455 reviews)
Rated by guests after their stay at Hotel Alpina Luzern.
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141 properties in Lucerne
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455 verified reviews
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Hotel Alpina Luzern's staff speak: French, English, German
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Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Packed Lunches, Currency Exchange, Tour Desk, Private Check-in/Check-out, Shoeshine, Meeting/Banquet Facilities
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 2 years stays free of charge when using existing beds.
One child from 0 to 2 years is charged CHF 50 per night in a crib.
One older child or adult is charged 100 % of the room stay per night and person in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Alpina Luzern accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that between November 1, 2014 and March 31, 2015, check-in takes place at the Hotel Monopol (Pilatusstrasse 1), right next to the Hotel Alpina Luzern.
Limited parking is available at the hotel, and additional public parking spaces can be found at the train station (direct access to the hotel).
Based on 455 reviews
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The front rooms are noisy due to being above the bars.
Service very good, staff extremely helpful, breakfast very enjoyable
No problems really
The closeness to the city centre and railway station friendliness of the staff and the cleanliness as work was going on in the hotel and the room was very quiet as there was a very large group of revellers out side the pub on the corner.
The lack of a kettle to make a hot drink in the room as I arrived very late at the hotel.
The only thing going for the hotel is the location.
the floor of the room sounded every time you walked on the floor. you could hear from the rum aboved everytime somebody walked in the room since the floor sounded very loud. the bathroom is in the room - literally. the sinks are in front of the bed and the shower is really tiny and there is no lock on the small bathroom door. the wifi did not work at all - it only worked for a couple of minues and then you would get disconnected. I wouldn't go back to the hotal again.
Location close to station,only a couple of minutes walk to Hotel with bags, Also close to The Old Bridge and old quatre of city. Staff good and prices reasonable.
Did not like the very narrow lift. Did not like having to walk in the rain to The Metropole Hotel for breakfast, this sister hotel is quite dreary , without character.
Friendly helpful staff. Welcoming for breakfast
Would be nice to have facility in room for tea/ coffee
Hotel is in an excellent location, just round the corner from the railway station. Friendly staff greeted us on arrival and were very helpful when needed. Breakfast was at the neighbouring Hotel Monopol and likewise the staff there were very friendly and helpful. #Coys #europasaints
As was pointed out on arrival, and in the hotel information book, there is no air con, which in temperatures in the 30's could have been quite sticky. A good fan was in the room which did help.
The staff were very helpful, the hotel was very close to the station and was very clean. Breakfast in the Monopol hotel was good. The room was simple but functional
The room was hot and there was no air conditioning. There was street noise on saturday night
hotel staff very friendly was given a free upgrade - very appreciated Hotel was in a seedy area but didn't cause any problems
find it annoying that internet charged extra Very few hotels DONT include free internet -- even internet in foyer had to pay for 15 minutes usage separate to that for my room
The rooms were large, by European standards, with balconies and big windows. We walked everywhere from the hotel - the location is fantastic, and one block from the train station. Excellent breakfast buffet (in the neighboring building - Hotel Monopol, which belongs to the same owner)
No AC; awfully noisy with open windows (we could not close them because it would have been too hot in the rooms).
Cleanliness, not value for money
Very close to the station and the lake, just 5 mins walk. The room was clean and comfortable. Breakfast is in the 4 star hotel next door, very good!
Really liked it, good position.
Everything was fine here.
Very close to the railway station. One minute walk. The staff were really good and caring.
Tariff really on the higher side considering the room size.
Fantastic hotel, friendly staff and great location.
good location near by Luzern train station
could be very bad in summar as there is no air condition. Does not feel like 4 stars hotel.
It was on good location
No toiletories no AC no cleaning on second day
Location, helpful staff, comfortable room, good breakfast at the hotel next door.
Well laid out Room with an isolated Single bed for our daughter. Cleanliness. Location very close to Train, Bus and Cruise stations.
Lift is small rather tiny. Breakfast was served in another Hotel. You need to take a 5 min walk for Breakfast.
Other than the location that's near train station and shops, the comfort of this hotel is bad. Linen has a stench, pillows are way too soft and staff here plays silent movie theme.
Located right next to the train station, good breakfast.
Pillows were a bit flimsy.
Our room was at the front of the hotel & it was very noisy on Friday & Saturday night.
excellent location for the station. First class reception staff - really helpful on a couple of questions we had. Nice big room for me and the kids.
Breakfast in the Monopol was a very average
Location, comfort, proximity to the station
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