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Property Highlights

Free WiFi

Places of Interest:

Rosengart Collection Lucerne (0.1 miles)
Show map Hotel Alpina Luzern

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Newest reviews for Hotel Alpina Luzern

  • Paul
    August 26, 2014

    The front rooms are noisy due to being above the bars.


  • Anonymous
    August 21, 2014

    Service very good, staff extremely helpful, breakfast very enjoyable

    No problems really


  • Meihui
    August 3, 2014



  • Ian
      United Kingdom
    July 25, 2014

    The closeness to the city centre and railway station friendliness of the staff and the cleanliness as work was going on in the hotel and the room was very quiet as there was a very large group of revellers out side the pub on the corner.

    The lack of a kettle to make a hot drink in the room as I arrived very late at the hotel.


  • Anonymous
    July 24, 2014

    The only thing going for the hotel is the location.

    the floor of the room sounded every time you walked on the floor. you could hear from the rum aboved everytime somebody walked in the room since the floor sounded very loud. the bathroom is in the room - literally. the sinks are in front of the bed and the shower is really tiny and there is no lock on the small bathroom door. the wifi did not work at all - it only worked for a couple of minues and then you would get disconnected. I wouldn't go back to the hotal again.


  • Anne
      United Kingdom
    July 24, 2014

    Location close to station,only a couple of minutes walk to Hotel with bags, Also close to The Old Bridge and old quatre of city. Staff good and prices reasonable.

    Did not like the very narrow lift. Did not like having to walk in the rain to The Metropole Hotel for breakfast, this sister hotel is quite dreary , without character.


  • Howard
    July 23, 2014

    Friendly helpful staff. Welcoming for breakfast

    Would be nice to have facility in room for tea/ coffee


  • Alan
      United Kingdom
    July 22, 2014

    Hotel is in an excellent location, just round the corner from the railway station. Friendly staff greeted us on arrival and were very helpful when needed. Breakfast was at the neighbouring Hotel Monopol and likewise the staff there were very friendly and helpful. #Coys #europasaints

    As was pointed out on arrival, and in the hotel information book, there is no air con, which in temperatures in the 30's could have been quite sticky. A good fan was in the room which did help.


  • Ann
    July 10, 2014

    The staff were very helpful, the hotel was very close to the station and was very clean. Breakfast in the Monopol hotel was good. The room was simple but functional

    The room was hot and there was no air conditioning. There was street noise on saturday night


  • Mark
    July 10, 2014

    hotel staff very friendly was given a free upgrade - very appreciated Hotel was in a seedy area but didn't cause any problems

    find it annoying that internet charged extra Very few hotels DONT include free internet -- even internet in foyer had to pay for 15 minutes usage separate to that for my room


  • Anonymous
      United States of America
    July 6, 2014

    The rooms were large, by European standards, with balconies and big windows. We walked everywhere from the hotel - the location is fantastic, and one block from the train station. Excellent breakfast buffet (in the neighboring building - Hotel Monopol, which belongs to the same owner)

    No AC; awfully noisy with open windows (we could not close them because it would have been too hot in the rooms).


  • Anonymous
    June 29, 2014

    Location, breakfast

    Cleanliness, not value for money


  • Xiaoyun
    June 26, 2014

    Very close to the station and the lake, just 5 mins walk. The room was clean and comfortable. Breakfast is in the 4 star hotel next door, very good!


  • Lisa
    June 22, 2014

    Really liked it, good position.

    Everything was fine here.


  • Santhosh
    June 20, 2014

    Very close to the railway station. One minute walk. The staff were really good and caring.

    Tariff really on the higher side considering the room size.


  • Victoria
    June 17, 2014

    Fantastic hotel, friendly staff and great location.


  • Thitipol
    June 16, 2014

    good location near by Luzern train station

    could be very bad in summar as there is no air condition. Does not feel like 4 stars hotel.


  • Mukeshkumar
    June 15, 2014

    It was on good location

    No toiletories no AC no cleaning on second day


  • Chris
    June 9, 2014

    Location, helpful staff, comfortable room, good breakfast at the hotel next door.



  • Mohammed
      Saudi Arabia
    June 8, 2014

    Well laid out Room with an isolated Single bed for our daughter. Cleanliness. Location very close to Train, Bus and Cruise stations.

    Lift is small rather tiny. Breakfast was served in another Hotel. You need to take a 5 min walk for Breakfast.


  • Anonymous
    June 7, 2014

    Other than the location that's near train station and shops, the comfort of this hotel is bad. Linen has a stench, pillows are way too soft and staff here plays silent movie theme.


  • Anonymous
      United States of America
    June 3, 2014

    Located right next to the train station, good breakfast.

    Pillows were a bit flimsy.


  • Bernadette
    June 3, 2014

    The location

    Our room was at the front of the hotel & it was very noisy on Friday & Saturday night.


  • Mark
    June 2, 2014

    excellent location for the station. First class reception staff - really helpful on a couple of questions we had. Nice big room for me and the kids.

    Breakfast in the Monopol was a very average


  • Krishna
    June 1, 2014

    Location, comfort, proximity to the station


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