Located in the center of Neuchâtel, Hôtel de l’Ecluse is only 984 feet from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided. The rooms are individually decorated with a romantic, smart or colorful theme. All rooms come with flat-screen cable TV and a mini-bar, an some have a kitchenette which can be used on request. The private bathrooms have a shower and hairdryer. South-facing rooms offer view of the Neuchatel Castle, while north-facing rooms overlook the courtyard with its garden. Two public underground parking garages are nearby, and one of them offers direct access to the Hôtel de l'Ecluse. Charges are applicable. Within easy reach of public transportation, Hôtel de l’Ecluse is only a 2-minute walk from several restaurants, the center and shopping facilities. Restaurants or sports activities can be booked at the reception desk.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
and
1 queen bed
1 king bed
and
1 sofa bed
1 queen bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
8.6
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Jeff
    United States of America United States of America
    Centrally located. Wonderful and friendly staff. Quiet and relaxing.
  • Roberta
    United States of America United States of America
    The room was very spacious and comfortable. Excellent location convenient to old town. Really exceptional three star hotel!
  • Scott
    Switzerland Switzerland
    The double room was very spacious. It had a nice sofa, as well as a lounge chair. The bed was very comfortable. The room was spotlessly clean. The room was at street level, but with the triple-pane windows closed there was zero street noise....

Hotel area info

Amenities of Hôtel de l'Ecluse
Great facilities! Review score, 8.4

Most popular amenities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs CHF 1 per hour.
  • Parking garage
Transportation
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • Arabic
  • German
  • English
  • French
  • Italian

House rules

Hôtel de l'Ecluse takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 years old
Crib upon request
Free
Extra bed upon request
CHF 20 per child, per night
4 - 11 years
Extra bed upon request
CHF 20 per child, per night
12+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card American Express Cash Hôtel de l'Ecluse accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel de l'Ecluse of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hôtel de l'Ecluse

  • The prices at Hôtel de l'Ecluse may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hôtel de l'Ecluse offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)

  • Check-in at Hôtel de l'Ecluse is from 3:00 PM, and check-out is until 11:00 AM.

  • Hôtel de l'Ecluse is 1,650 feet from the center of Neuchâtel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hôtel de l'Ecluse is popular with guests booking family stays.

  • Room options at Hôtel de l'Ecluse include:

    • Double
    • Triple
    • Quad
    • Suite

  • The nearest beach is 1,500 feet from Hôtel de l'Ecluse. All distances are measured in straight lines. Actual travel distances may vary.