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Best Western Hotel Bellevue au Lac

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Newest reviews for Kurhaus Cademario Hotel & Spa

  • Anonymous
      United Arab Emirates
    September 8, 2014

    Lake view room had an amazing view. Clean stylish rooms. Very attendant staff. Fast wifi

    Not a child friendly hotel. Thin ceilings you can hear the movements of guests above you. The drive to the hotel was not an easy one specially at night.

    8.8

  • Laurent
      Luxembourg
    September 8, 2014

    very nice staff very clean no disturbing noises during the night great wellness facilities great food

    the way uphill to the hotel is tricky

    9.2

  • Sergiu
      Switzerland
    September 7, 2014

    The hotel has a gorgeous view and great facilities. Forest close by and perfect for easy kiking or for a bike ride.

    For some reason most Spa facilities (except saunas) are working on a schedule basis. For example the waterfall works once every hour or so...jacuzzi the same...so you'dd have to hunt them for when they work. The saulty sauna the same. Was not pleasant when the reception could not tell me the schedule.

    10

  • Kieran
      Switzerland
    September 2, 2014

    Spa was very good. Room was very spacious. Panorama is exceptional.

    Evening dinner was not as good as one would have expected for the price. The chicken was actually not cooked through. Would go back but not use the restaurant.

    9.2

  • Max
      United Arab Emirates
    August 31, 2014

    Sauna etiquette was an eye opener

    8.3

  • Iram
      United Arab Emirates
    August 27, 2014

    Great location .. Beautiful property

    Sound proofing

    9.6

  • Anonymous
      Saudi Arabia
    August 18, 2014

    Location was very nice, facilities were clean, staff was friendly and always helpful. Excellent breakfast, restaurants were great. The free spa facilities are very nice. Spa treatments were adequate but a bit pricey.

    Unfortunately, everything shuts down by 10pm along with room service. No bath tubs in the mountain view rooms, Lakeview is in high demand. Hotel is a bit of a drive from Lugano (15-20 min).

    8.8

  • Patrick
      Netherlands
    August 16, 2014

    Everything was fine, but why tries this luxory hotel to attract customers by writing 'the minibar is for free'? In the minibar are only three bottles of water and two small bottles of Gazeuse/soft drink. You would expect much more when a high star hotel is advertising with there minibars in this way. Ofcourse I shared my experience with the deskofficer. She only answered with a big smile: "yes, this is all we offer". Tip for the future: don't advertise with the minibar at all. This good hotel doesn't need sweets to attract.

    7.5

  • Waleed
      Saudi Arabia
    August 15, 2014

    Nice view And food

    9.6

  • Ekaterina
      Russia
    August 13, 2014

    Amazing view on Lugano lake, very good SPA facilities, numerous sweeming pools, smartly orginized life,freindly staff and tasty restaurant make this place perfect for full retriet of body and mind. Highly reccommend it to everyone and for sure will come back.

    A bit frightening serpentine road from Lugano to the hotel

    10

  • Anonymous
      Switzerland
    August 11, 2014

    Nearly everything.

    Expected a better breakfast for such a price.

    9.2

  • Joachim
      Austria
    August 8, 2014

    The Location and the great view from the balcony.

    The wellness / sauna stops at 19:00. This is too early! I recommend to open this area until 21:00 as it is the case in a lot of hostels. This would be a big effort to guests, especially when the weather is bad:)

    10

  • Anonymous
      United Kingdom
    August 2, 2014

    Beautiful view over Lugano and its lake. The pool area. Choice of pillow.

    Up a very windy mountain road. Ok by day, gets a bit hairy by night.

    7.9

  • Burc
      Netherlands
    July 31, 2014

    Best Hotel of Malcantone

    a small thing but i will mention it here anyway. i made my booking from Booking.com as usual. this was a 3 nights x 2 person room with an extra bed for my kid for just one (first) night. when i arrived hotel, the reception told me that this room can't contain an extra bed but we can move for another room just for 1 night and the next day, because our kid will leave, we will move back to the original room. deal. the next day, i remindedour deal to the reception and got a 'verbal'confirmation about to continue to stay in the second room without extra charges for next remaining 2 nights. but apparently, during the check out, they charged (3 nights) 120 chf extra cost, instead of (1 night) 40 chf. i didn't like it.. anyway, everything was perfect except this small incident.

    10

  • Joris
      Belgium
    July 29, 2014

    Friendly staff and impressive panoramic views. Extensive facilities

    Hotel is on top of a mountain, hence peaceful but takes time to reach and far from Lugano center. This implies you will have to stay there in the evening for dinner. During our stay the airconditioning in the room was insufficient; impossible to get under 25°C. Hotel recommended for those wishing to follow the different dietary and treatment programs the hotel offers

    7.5

  • Anonymous
      United States of America
    July 19, 2014

    Location is fantastic. View from our room was worth what we paid for. The guest service staff who greeted us and helped us check in was very accommodating and had great customer service. The gentleman (I'm assuming he was the manager) who gave us suggestions on how to get to Bellanzona and Locarno was very helpful as well. Food was delicious. The gentleman from their staff that helped me figure out my concern regarding my vehicle was also very helpful

    Although the staff I mentioned earlier were great. I couldn't say the same for the 2 other front desk staff that I had encountered. One actually kept sighing and rolled her eyes when I was asking a question regarding billing and when I requested for her to ask if a staff member can help me figure out a question regarding a my vehicle. Another staff member I had asked NICELY if the housekeeping staff may have accidently included our nightwear in their laundry when cleaning our room was very snippy and said ïts impossible for the staff to take our things. I never implied that they took it deliberately! I just asked her if she can find out if the staff and removed it by accident. She then took on a very defensive stance and I had to firmly ask her how she thinks we can resolve this issue. It was only then the she very snippily responded check under your pillows first because thats where the housekeeping staff would normally leave nightwear. Now, why didnt she just say that right in the beginning when I first spoke to her???

    7.9

  • Lena
      Switzerland
    July 15, 2014

    Eventhough we didn't stay for long, the staff was incredibly friendly and we were even offered proseco as we filled out our check in paper. We had dinner and breakfast in the facility. Everything was impecable. We even used their SPA.

    I have no complaints, our stay was amazing.

    10

  • Subhi
      Saudi Arabia
    July 9, 2014

    Overall was good

    Road to reach the hotel, better to have a car

    8.8

  • Anonymous
      Australia
    July 8, 2014

    The ambience of the hotel the view the room the terrace & the pools.

    The long slow twisty drive to the hotel. I tried to do it only once a day as it was so challenging. Hotel very isolated . They charged a 5% surcharge if bill was paid in euro

    8.8

  • Gemma
      United Kingdom
    June 29, 2014

    Amazing hotel for a relaxing break!

    8.3

  • Raed
      Saudi Arabia
    June 26, 2014

    Very fabulous hotel nice view if you want to relax.all employees are nice try to help us as much with smile,new hotel the SPA is so great

    Limited choices in breakfast,the kitchen close 10 pm with the room service too.

    10

  • Graham
      South Africa
    June 26, 2014

    We enjoyed everything about this Hotel, there wasn't anything to fault.

    The prices were high... but you get what you pay for and the Kurhaus certainly delivers.

    10

  • Patricia
      Ireland
    June 24, 2014

    Fantastic weekend

    10

  • Philip
      United Kingdom
    June 17, 2014

    wonderful setting. great staff.

    10

  • Charles
      United Kingdom
    June 9, 2014

    Nice location, excellent staff, very comfortable and good value.

    8.3

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