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About this property

Comfortable Accommodations: Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station in Zhangjiajie offers recently renovated homestay rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a sofa for added comfort. Convenient Facilities: Guests enjoy free WiFi, airport shuttle service, and free private parking. Additional services include housekeeping, laundry, bicycle parking, and a tour desk. The property provides express check-in and check-out, room service, and luggage storage. Prime Location: Located less than 0.6 mi from Tianmen Mountain Ticket Office, the homestay is 4.3 mi from Zhangjiajie Hehua International Airport. Nearby attractions include Tianmen Mountain (11 mi) and Zhangjiajie National Forest Park (19 mi). Guests appreciate the friendly host, convenient location, and public transport options.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Free private parking


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 king bed
1 twin bed
and
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Oskar
    Poland Poland
    Jenny was sooo helpful and welcoming. She helped me plan my a day in Tianmen mountain and two days in Zhangjiajie. Without her I wouldn’t have been able to enjoy the parks, as I don’t speak Chinese and it’s hard to get by without the language...
  • Shiv
    United Arab Emirates United Arab Emirates
    Host lady is so helpful. She picked me from airport and booked all the sightseeing tickets for me. Also she explained very well how to cover the sightseeing points. Property is located walking distance from main cable car station of Mt Taishan.
  • Araqs
    Armenia Armenia
    The location is great, really close to the cable car station,there are many shops nearby. The host is super friendly and helpful. She tried to help with everything possible. The room was clean and the bed was comfortable
  • Robert
    Slovakia Slovakia
    Jenny is really amazing host. She helped us with everything from arranging transport, trips, tickets, food, practically all we asked about. Her english is good so comunication is smooth - that is biiig plus. Accomodation is central located, near...
  • Foo
    Singapore Singapore
    Jenny the host was great, lots of information and friendly. Room is clean and spacious, location is convenient
  • Matteo
    Italy Italy
    The staff was kind and provided us a lot of info about the activities in/near the city. The structure is ok, but lacks the elevator.
  • Ken
    Canada Canada
    Jenny the hotel manager was very welcoming and helpful. She speaks English and is very informative about the city and the tourist sites. There's even detailed information on the wall in the lobby. There are also tables to sit at to eat and drink....
  • Yunkun
    Finland Finland
    I like the host so much. She is so nice and helpful to us all the time. She was almost a local guide and gave us all the details about Zhangjiajie, restaurants, taxi pickup point. And she also speaks English, wow that makes the communication so...
  • Hong
    Malaysia Malaysia
    Jenny was an amazing host, the best we could have wished for - incredibly hospitable, friendly, and helpful. From the moment we arrived (which was quite late but she waited for us), she kindly answered each of our questions, gave us very detailed...
  • Emily
    China China
    The wifi is fast. Jenny helped to buy the tickets for Tianmen Mountain and the Forest Park at a reasonable price. She is very friendly. The room was very clean, and I felt really comfortable during my stay. It's definitely worth recommending.

Area info

Amenities of Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station

Great facilities! Review score, 8.9

Most popular amenities

  • Airport shuttle
  • Non-smoking rooms
  • Free parking
  • Room service
  • Family rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

View

  • City view

Kitchen

  • Electric kettle
  • Washing machine

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Pets
Pets are allowed on request. No extra charges.

Living Area

  • Desk

Internet
Good free Wifi 48 Mbps. Suitable for streaming HD content and making video calls. Speed test carried out by the host.

Parking
Free private parking is available at a location nearby (reservation is needed).

  • Valet parking

Services

  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • Laundry
  • Airport shuttle
    Additional charge
  • Room service

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms

Languages Spoken

  • English
  • Chinese

House rules

Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 1:00 AM and 6:00 AM.

The fine print

Must-know information for guests at this property

Please inform Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 01:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station