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Carrera 35 No 7-47, 050021 Medellín, Colombia – Show map
Excellent location – rated 9.1/10! (score from 142 reviews)
Rated by guests after their stay at Hotel Acqua Express.
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200 properties in Medellín
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142 verified reviews
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Hotel Acqua Express's staff speaks: Spanish
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Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
Vending Machine (drinks), Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Shared Lounge/TV Area, Laundry, Dry Cleaning, Suit Press, Daily Housekeeping, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
Exito Express (87yrd)
3 Típicos (Colombiana) (66yrd) Milagros (Mexicano) (33yrd) Naan (Hindu) (22yrd)
Cuero & Cafe (44yrd)
3:00 PM - 12:00 AM
4:00 AM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 10 years is charged COP 10000 per person per night when using existing beds.
One older child or adult is charged COP 40000 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 142 reviews
Value for money
Show reviews from:
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Score from 431 reviews Very good
Breakfast Location Wifi TV Channels
Staff told us they were full, although we had booked. Almost left to find an alternative when the penny dropped to check my name in the system. They were not apologetic about the mistake. Small Rooms Free Condoms make it feel seedy
Very clean, comfortable, big rooms
Breakfast could be much much better for the hotel it is
I loved the location, nice staff and very clean hotel also it always smelled good. Not pricy at all and the facilities were good enough. 1 o clock check out was nice. We will stay there again!
Bed was too small for two people amd was not soft. No iron in the room. Everything including the Refrigerator turns off when you take the key and leave the room so don't put anything in the fridge or it will go bad. Mornings can get a bit loud also.
The breakfast is very poor
The zone is great, good restaurants and easy to move
Location, friendly staff who tried to communicate in English, nothing was too hard for the staff, breakfast included better than continental, clean, drinks at reception,
first room 704 was very small, second room 702 shower was broken
Very helpful staff, although it seems to be a shortage of employees because we ordered some ice and the girl from the reception had to come to bring it to us. Also Perfect location.
Did not like at all that the bed cover had the blanket in between sheets not fully covered, and it's really a turn off because i don't think they wash that as well, maybe just the sheets. But during sleep that will not stay covered so you touch it with your skin, i don't know how safe that is. The breakfast was terrible, they say it's self-serving but i think for saving reasons they keep the food behind the bar; Also I do not think is a very good value for money.
Location and wifi conn
The penalty I booked for jan 21 / 28. When I arrived at the hotel I paid to stay until Friday 01/24. On Friday when I checked out, the clerk still hit me with a penalty fee of approx US$ 222.00 in Colombian pesos. I consider that if I paid for up to and including Friday 1/24, I gave the hotel 66 hours notice that I will stay until Friday. This abusive practice and I would like to hear from you if you will take care so I can get a refund in full.
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