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Carrera 35 7-47, El Poblado, 050021 Medellín – Show map
Excellent location – rated 9.3/10! (score from 104 reviews)
Rated by guests after their stay at Hotel Acqua Express.
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104 verified reviews
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Hotel Acqua Express's staff speak: Spanish
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Food & Drink
Bar, Restaurant With Dining Menu, Snack Bar
No parking available.
Vending Machine (drinks), Grocery Deliveries, Airport Shuttle, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Shared Lounge/TV Area, Laundry, Dry Cleaning, Suit Press, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 12:00 AM
4:00 AM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged COP 2000 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Acqua Express accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 104 reviews
Value for money
Show reviews from:
In Medellín´s Zona Rosa, surrounded by charming restaurants and stores, this hotel offers suites with fine décor and modern amenities, like LCD cable TV. Free Wi-Fi and parking are provided.
Score from 164 reviews Excellent
TRYP Medellin Hotel is a designer hotel just a 10 minute drive from the center of the city. It features a SPA including a rooftop hot tub with a view of the city.
Score from 270 reviews Very good
Situated in the peaceful Poblado Provenza neighborhood in central Medellin, Las Rosas offers cheerful, uniquely decorated rooms with free Wi-Fi.
Score from 143 reviews Very good
Featuring a panoramic hot tub and a swimming pool surrounded with vegetation and lounge chairs, this stylish hotel offers gym facilities and free Wi-Fi. Massage sessions are available.
Score from 280 reviews Very good
Location, friendly staff who tried to communicate in English, nothing was too hard for the staff, breakfast included better than continental, clean, drinks at reception,
first room 704 was very small, second room 702 shower was broken
Very helpful staff, although it seems to be a shortage of employees because we ordered some ice and the girl from the reception had to come to bring it to us. Also Perfect location.
Did not like at all that the bed cover had the blanket in between sheets not fully covered, and it's really a turn off because i don't think they wash that as well, maybe just the sheets. But during sleep that will not stay covered so you touch it with your skin, i don't know how safe that is. The breakfast was terrible, they say it's self-serving but i think for saving reasons they keep the food behind the bar; Also I do not think is a very good value for money.
Location and wifi conn
The penalty I booked for jan 21 / 28. When I arrived at the hotel I paid to stay until Friday 01/24. On Friday when I checked out, the clerk still hit me with a penalty fee of approx US$ 222.00 in Colombian pesos. I consider that if I paid for up to and including Friday 1/24, I gave the hotel 66 hours notice that I will stay until Friday. This abusive practice and I would like to hear from you if you will take care so I can get a refund in full.
Location. Size of room
After my room was cleaned the door wasn't shut properly. I was out of the hotel all day and during that time anyone could have walked into my room and stolen anything. Not only that, but even after complaining twice I did not receive even an apology from the manager. Terrible customer care, esp considering I was paying the equivalent of £50 a night. The staff have extremely limited English which, whilst I appreciate I am a gust in their country, did make communication difficult. At breakfast the food is hidden behind a counter so, unless you can speak Spanish, it is difficult to know what is available ( nothing is written either). Upon departure they attempted to make me pay the 16% tax that foreigners do not have to pay if in Colombia for less than 60 days. Reading other reviews, this is not something new. The Birdseye in my room frequently burnt out, leaving me with half a head of wet hair ( and I don't have that much, burnt out time was less than 2 minutes).
Location great. Good breakfast. Good wifi. Elevator fast.
Much too noisy. Infernal high–pitched noise from machinery on top floor kept me up all night. Woman having sex in another room sounded like she was in our room. Street noise easily heard, even on the top floor. Our toilet was leaking water on the floor but the staff did nothing to address this despite our bringing this to their attention.
Great staff and breakfast
Rooms a bit too small...needs an awning for the balcony
This was my third stay in this hotel. The staff are friendly and helpful. Great location with lots of nice bars and restaurants. Safe to walk in the evenings.
One evening, there was no running hot water and was told that I have to wait till the following morning. It would have been nice if the guests were told in advance that there won't be any hot water that day.
The rooms with the balcony sliding doors are not soundproof. Too much street noise.
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