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Located in Cúcuta, 4.2 miles from Biblioteca Pública Julio Pérez Ferrero, Hotel Fenix provides accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and currency exchange for guests. All rooms come with a flat-screen TV, and some units at the hotel have a city view. Continental and American breakfast options are available every morning at Hotel Fenix. At the accommodation guests are welcome to use a hot tub. Comfanorte Ecoparque is 6.6 miles from Hotel Fenix. The nearest airport is Camilo Daza International Airport, 0.6 miles from the hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental, American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
8.8
Comfort
8.7
Value for money
8.7
Location
8.1
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • W
    William
    Colombia Colombia
    Breakfast was good but to eat the same every day wasn’t good
  • Felix
    United States of America United States of America
    Awesome attention. Jorge helped a lot. Mil gracias Jorge
  • Ursula
    United States of America United States of America
    Everything was just right. It is a great place to travel, really near the airport and very good services.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante Fenix
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly

Amenities of Hotel Fenix
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Private Bathroom
  • Toilet
  • Shower
Outdoors
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Themed dinners
    Additional charge
  • Karaoke
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Pet basket
    • Grocery deliveries
      Additional charge
    • Convenience store on site
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Soundproof
    • Packed lunches
    • Chapel/Shrine
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Accessibility
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Kids' pool
    • Beach chairs/Loungers
    • Public Bath
    • Hot tub/Jacuzzi
    Languages Spoken
    • Spanish

    House rules

    Hotel Fenix takes special requests – add in the next step!

    Check-in

    Available 24 hours

    Check-out

    From 12:00 PM to 1:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 6 years
    Extra bed upon request
    Free
    7+ years
    Extra bed upon request
    COP 55,000 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed. Charges may apply.

    Maestro Mastercard Visa Diners Club American Express Cash Hotel Fenix accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    License number: 83435

    FAQs about Hotel Fenix

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at Hotel Fenix include:

      • Double
      • Twin
      • Suite

    • Yes, Hotel Fenix is popular with guests booking family stays.

    • Hotel Fenix offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Karaoke
      • Themed dinners
      • Public Bath
      • Swimming pool

    • The prices at Hotel Fenix may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Hotel Fenix can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Continental
      • American

    • Hotel Fenix has 1 restaurant:

      • Restaurante Fenix

    • Check-in at Hotel Fenix is from 12:00 AM, and check-out is until 1:00 PM.

    • Hotel Fenix is 2.5 miles from the center of Cúcuta. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Fenix on this page.