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Plaza de la Lealtad, 5, 28014 Madrid, Spain – Show map
Excellent location – rated 9.6/10! (score from 456 reviews)
Rated by guests after their stay at Hotel Ritz by Belmond.
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1044 properties in Madrid
Including hotels, apartments, villas and more.
457 verified reviews
They speak your language!
Hotel Ritz by Belmond's staff speaks: Italian, French, Spanish, English, German
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Sauna, Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge in an extra bed.
One older child or adult is charged EUR 110 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 456 reviews
Value for money
Show reviews from:
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Great space, old world charm and elegance
Friendly staff. Good location.
Very old hotel and facility. Far below what a 5-star hotel could be.
Helpfulness of staff. Ambience. Lounge bar with pianist. Wonderful experience.
very good location, excellent breakfast, very good restaurant, but the best is the professional staph .
Staff great after my son left his phone in taxi , really honest taxi driver handed it back to the hotel , the staff sent it on to us the next day to malaga , really happy
The location and the services of concierge...
We had to wait 10 minutes to get a table for breakfast on Saturday morning, the service was poor on Sunday and the food missing or nit fresh...
Treated wonderfully by the staff and upgraded to a fantastic room overlooking the Prado. Free champagne and a cake too! Great hotel thank you!
Room and location
Colors, forms, interior, light music. A lot of space, air in the room and around the hotel.
Worn out carpets.
personnel very friendly. location perfect. Quality/price ratio is very high. Room is quite decent.
Everything was perfect ...this is the best choice for stylish persons
the hotel is beautiful, old, classy. the rooms were very nice, had a nice view, decorated beautifully. the food at the restaurant and room service was really good, free wifi, the bell men, staff were very friendly. it is in a fantastic location. close to many great sight seeing places.
i called room service twice one day to pick up my table and a few hours later i came back to find it was still there...the next day, the same thing...although they did finally pick it up...the same with the house keeping...they didn't clean my room or my daughters, we called and requested it, they still didn't come...finally at about 5 that night they finally came.
This is a top world class hotel. Absolutely superb. In particular, marvellous staff who clearly have great (and justified) pride in their Hotel.
Got two twin beds pushed together in a "classic" room. Not warned by check in.
BATHROOMK A BIT SMALL
So professional staff , worth every penny
Amazing staff and best location to explore Madrid.
Excellent for the price.perfect location.
Room is a little old
Unique hotel, worth for staying. 10 min walk to Sol on foot
Very cosy,not over crowded. Very central Excellent gym Super parking for cars.
Location is perfect and good place to meet for breakfast
I accidentally left my mobile phone in the room upon check-out and the hotel made arrangements to ship my phone back to the Philippines within 5 days.
Staf very nice and helpfule
Internet is very poor
Kindness of the staff. Everybody there is focused on the Client. Any requirement has a prompt attending. From the porter, to the waiters, managers, cleaning servicing people, everybore make you fell special. Decoration looks like a king palace.
Bathroom very large, but toilet room too small.
What a great location! And the staff could not have been friendlier. You will want to cozy up on their beautiful salon and never go out!
Nothing at all.
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