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Newest reviews for Auberge du Jeu de Paume

  • Artem
      Italy
    September 13, 2014

    Love the people Love the area Nice and sophisticated SPA bar is just great

    Was not possible to have late check out

    10

  • Neill
      United Kingdom
    September 2, 2014

    What a loverly hotel , great attentive staff and beautiful surroundings

    The breakfast was good but not great compared to everything else, it was too "chain" hotel and the room lacked the style of the rest of the hotel , the staff like all the staff where fantastic

    10

  • Yvan
      France
    August 20, 2014

    - Elegantly decorated and very comfortable bedrooms - The restaurant is very good - Kind and helpful staff

    - Wifi and TV seriously malfunctioning until we were changed to a new bedroom - Awaiting time for the staff (at the restaurant, take over your car from the parking, etc) used to be too long: I think the problem is not related to the reactivity or commitment of the staff but they seem undersized to server promptly all the customers - The value for money for the breakfast is cleary not met ( nothing more than what can be found in any good brunch), same for the cocktails that are globally "so so" - in a nutshell "devil is in the details", globally it is a very nice place but more effort needs to be done to really be considered as a 5 stars

    8.3

  • Ali
      Saudi Arabia
    August 16, 2014

    Location,the garden view, the cleanliness and the facility

    The staff need to be taught more about dealing professionally with the guests especially the respsionest and some of the room service people, they knocked the door and straight open the door with their access cards ignoring the privacy of you and whoever with you, it was annoying. It happened twice with me and I wasn't completely dressed!! It can happen anytime maybe during your private time with a wife!!

    8.3

  • Luis
      United Kingdom
    August 3, 2014

    The Staff service were Magnificent in most areas, always happy to help, suggesting, and resolving any issues , Its only 25 minutes from Paris by train, so for us ideal, The room size and cleanliness of the room was exquisite well proportioned for a 5 star!

    I personally expected more from the 'Jardin d'Hiver' restaurant! Didn't like my Fillet stake and vegetables!, and very little desert options! so only Dine there on my first night!

    10

  • Elaine
      United Kingdom
    June 4, 2014

    Location and food. I would stay here again.

    Organised two rooms to be on the courtyard side of the hotel, rather than road, and got only one room on courtyard side. Two rooms had been requested and confirmed. They did attempt to upgrade me to a nicer room overlooking gardens but with a 50 Euro surcharge.

    8.8

  • Geraldine
      United Kingdom
    June 3, 2014

    Very smart hotel in an excellent location in Chantilly. Next door to the Museum of the Horse and the Park and gardens. Pretty rooms, well furnished and with kettle, fridge, hairdryer, safe etc. Restaurant very good.

    I didn't like being told I'd been given an upgraded room and then asked to pay 50 euros more. Not only did it delay check in when I refused but it was not a good welcome. A bottle of complimentary water would have been a nice touch and is standard in many hotels particularly in this price range.

    8.3

  • Luc
      Belgium
    June 2, 2014

    - The nice view towards the garden; - The staff ; - The high level of services

    - too much car traffic in the neighbour

    8.3

  • Robert
      United States of America
    May 28, 2014

    one of the best places we have ever stayed;location;exemplary staff;staff very helpful with local information;wonderful breakfast

    expensive to park car; breakfast too expensive; super high premium for exchanging currency,no where close to exchange rate for guests.

    9.6

  • Alexandru
      Switzerland
    April 25, 2014

    Staff great, nice spa area, brilliant restaurant, location as described in the domain, close to everything. Pricey, but worth it.

    hard to find something, probably the speed of Wifi, but no need for much Internet with such surroundings

    9.6

  • Gerardus
      Netherlands
    April 22, 2014

    Perfect location for visiting the Chateau de Chantilly and horse stables. Great bar, ample choice of cocktails and other alcoholic drinks, nice snacks. Comfortable and clean room, great shower. Friendly personel all around.

    The breakfast is very good, though somewhat expensive. The deserts in the Jardin d'Hiver could have some more originality, we doubt if they were home-made. Overall however a great place to stay.

    9.6

  • Hamish
      United Kingdom
    April 22, 2014

    Very welcoming and helpful staff.

    The star restaurant prices were astronomic so we ate out at a local ( walking distance ) restaurant . To be fair we should test out the in house, less expensive, brasserie restaurant next time.

    9.6

  • Anonymous
      Bahrain
    January 14, 2014

    Location, decoration, comfort, design, cleanliness, TV channels.

    The room service food was below expectation (French onion soup was tasteless and not warm, grilled fish was tasteless). Breakfast below expectations, considering its price (only one type of cheese, no beans, no mushrooms)

    9.2

  • Christopher
      Australia
    January 5, 2014

    This hotel is absolutely beautiful, the staff are wonderful, the facilities were excellent. The parking is 12 euros per night, it is a valet service. Breakfast is 32 euros per person, but it was delicious and fresh with table service. It is well located in the middle of Chantilly. There are plenty of restaurants nearby.

    9.6

  • Anonymous
      France
    December 12, 2013

    Really nice bed and bathroom.

    8.8

  • Trine
      United Kingdom
    December 10, 2013

    Great location, easy and safe parking. Staff were very helpful and knowledgeable.The room was large and bed very comfortable.

    10

  • Lars
      Singapore
    October 17, 2013

    Reception, room, breakfast with all the selections and fruits, check out

    8.8

  • Carsten
      Germany
    October 15, 2013

    In general a very nice and luxury hotel, standard room is spacious, bathroom size ok, beds excellent.

    Bathroom/Toilet were not really clean, staff should also clean behind the Toilet door. Prices of drinks not in the level of delivered quality, I don´t care about prices but a cappuccino around 6 Euro should taste well... Even the drinks in the bar were very expensive compare to other hotels in that price scheme, but not really tasty...

    8.3

  • Anonymous
      Switzerland
    October 1, 2013

    Everything is perfect, we will still choose this place next time.

    9.2

  • Noyan
      Turkey
    September 21, 2013

    very nice hotel

    far from the city

    8.8

  • Susan
      United Kingdom
    September 10, 2013

    Service. Staff very polite. Location. Restaurant. Bar. Very stylish. Great room.

    We visited on a Monday so the Michelin restaurant was closed. Disappointing but we still ate exceedingly well.

    10

  • Chris
      United Kingdom
    September 10, 2013

    Fantastic hotel with excellent staff who are a credit to their profeesion Great setting in a beautiful part of France.

    10

  • Anonymous
      Australia
    September 6, 2013

    Friendly efficient staff. Restaurant excellent. Luxurious rooms. extremely well maintained.

    Expensive but good value

    9.6

  • Mary
      Belgium
    September 3, 2013

    Excellent staff and facilities. I had booked the reservation wrong and the staff went out of their way to help. Location is perfect if you are looking for something to do outside Paris and/or would prefer a nice place to stay near CDG

    10

  • Hashem
      Kuwait
    August 28, 2013

    The place and the location are amazing! It is a perfect for a short relaxation trip.

    9.6

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