I get angry when they make the second ceaning per dey and preparing the room for the night: they close the blinds (and there are a lot of blinds) but I like to open them because was a private villa and i love to wake up in the morning with the view to the pool and garden.
Jimbaran is not the best touristic city from the island... the beach is not great but the sunset in Jimbaran is magnific...
With several weeks before arrival they sent us a form to mail in which asked favorite music, favorite fruits, etc. Exactly this was the music which had in the room and daily we could find our favorite fruit in our villa.... of course if asked for others, especially local fruits, they bring us.
Even from the airport, although we delayed, they waited us with cold welcome drink, cookies and refreshing towels. Unfortunately the airline company lost my luggage but the staff was involved for us calling constantly to the airport, gave us a car and a butler, for free, to drive us to the airport in the next day to pick-up the luggage.
Also, they offer free shuttle service, but is not a bus, is a private car and is not with a fixed schedule, just let them know with 30 minutes before you need shuttle.
The staff is extremely friendly, very professional, and their services are very good!
The villa is great, really private, big and wonderful. we loved relaxing by our private pool.... Breakfast is "a la cart" and can be served in the villa's outdoor living anytime you want (not only until 10am like all hotels). Also included afternoon tea which can be served in villa and can be replaced with espresso or cappuccino, etc. It is accompanied by mini cakes and mini sandwiches. Soft drinks and beer are also included.
In addition they welcomed us with a cake with "happy honeymoon" and flower petals in the bathtub, even us we don't buy the honeymoon package.
All there services are fantastic, and the villa is fantastic. It is very clean, even if it is outdoor. they make weekly pest control and villa cleaning is done twice per day.
I don't know how to still to express how fantastic were the services and the place, there are a lot to say but already I wrote a lot.
Go and see / feel yourself! Deserve! you will not fail if you choose to stay here! It is one of the best places where you could in Bali .. and definitely the best in Jimbaran!