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Newest reviews for Jerusalem Gate Hotel

  • Anonymous
      United States of America
    August 17, 2014

    Rooms are very small, got locked in bathroom couldn't open door. When u ask for double bed u get two teens connected.


  • Michael
    August 10, 2014

    Position of hotel fantastic bed comfortable

    Plug not working in bathroom this was not checked beforehand Had to bang door to close Not enough plugs in bedroom


  • Solomon
      United States of America
    July 19, 2014

    The room and the service. In particular, the lavish breakfast and the courteous staff. The location is great.

    The elevator doesn't go down to the mall area and the parking.


  • Anonymous
      United States of America
    July 15, 2014

    Evrythig outside the rooms

    The room


  • Miguel
      El Salvador
    June 26, 2014

    Very friendly and helpful staff


  • Graham
    June 19, 2014

    Dan was very helpful.

    Small rooms; uncomfortable single beds; noisy location. No minibar.


  • Doron
      United States of America
    June 15, 2014

    Very convenient, quiet and tidy rooms, great location (close to central bus station), nice breakfast.


  • Avraham
    June 13, 2014

    We were told at check-in that they were giving us an up-grade. The regular must have been a broom closet!


  • Yaakov
      United Kingdom
    June 12, 2014

    The people by the desk

    The food and the bad


  • Jacob
    May 23, 2014

    on Pesach there was an excellent service ,good kavanah all over the synagogue

    rooms were old fashioned ,not up to date ,bad price quality relation pay full price for outdated equipment


  • Amanda
      South Africa
    May 14, 2014

    We've been to Israel many times and have stayed many places, but our stay at Jerusalem Gate topped them all! We've stayed there once before & this time was even better. The staff, food & general ambience is excellent. I doubt we'll ever book anywhere else! Well done! A special word of thanks to Dan, Rena & Abbas, staff members that make this Hotel shine.


  • Ira
      United States of America
    May 6, 2014

    Clean, comfortable. Great location to get in and out of the city - next to central bus station and shopping mall with restaurants. free parking. Not near tourists cites but taxis readily available and public transport is right there. Great breakfast

    We have nothing to complain about


  • Ruth
    May 5, 2014

    Location excellent. Breakfast superb. Being allowed into our room earlier than the stipulated 3pm.

    kettle with tea and coffee sachets


  • Anonymous
    May 4, 2014

    comfortable, clean, pretty room. Nice TV and nice bathroom.

    Wifi should be standard. Even a hostel has free wifi throughout. The presentation of breakfast was nice, but the eggs were not very good.


  • Anonymous
      United Kingdom
    April 26, 2014

    Nice balcony off the dining room overlooking the city

    The outside noise


  • Reva
      United Kingdom
    April 25, 2014

    noisy location


  • Gary
      United Kingdom
    April 22, 2014

    The staff were very attentive,giving an excellent service.

    Too much noise in the corridors, rooms not cleaned properly every day.


  • Bobbi
      United States of America
    April 16, 2014

    The location was great! easy to get to the busses and trolleys.

    The carpet was really dirty. On Friday afternoon I asked if restaurants nearby would be open Friday evening (shabat) I was concerned they would close and if so I would get sandwich and other snacks to have on hand. They assured me places would be open. I went out about 7 and it was DEAD. There were no busses or trolleys working and no restaurants open. The hotel dinner was like $60 so we didn't want to eat there. I was really frustrated with the staff because I was aware of Shabat and ASKED and was not told the truth.


  • Claudia
    April 15, 2014

    Very friendly staff .


  • Lesley
      United Kingdom
    March 7, 2014

    The staff in reception, in the restaurant, and in the bar, were polite and helpful.

    Cleaning staff were very noisy in the mornings, in spite of putting a sign on the door saying "do not disturb", they were calling to each other whilst cleaning adjacent rooms. The rooms had very poor sound insulation, both from noise inside the hotel corridors, and also from the traffic outside which was frequently sounding their horns, and using sirens. Dirty towels and coffee cups were not changed on two of my five nights stay. Used coffee supplies were not replenished on three mornings, until I asked for some more. Cups in the room were chipped and grimy. Bath water came up through the drain in the bathroom floor as the bath was emptying. Fittings in the bathroom were rusty. The bin in the bathroom was not clean when I arrived, although a liner bag had beem put in on top of the soiled bin. The carpet had soiling marks on it. The bed linen had some black marks on it, and the pillows were hard.


  • Miriam
      United Kingdom
    February 4, 2014

    good location helpful staff beds ok

    too much noise in corridors - guests much be warned to come and go quietly even when sign on door - cleaners kept knocking -VERY disturbing no decaff coffee or tea varieties!


  • Danielle
      United Kingdom
    February 3, 2014

    The centre below shops and easy access to the trams and buses

    The old rooms dull paint and furnishings poor bathrooms and rooms


  • Danielle
      United Kingdom
    January 14, 2014

    The location

    The rooms were shabby the bathrooms old the shower did not work properly the carpets worn out the furniture needy of replacement the rooms were dark and miserable


  • Anonymous
    January 3, 2014

    next to main bus station - easy logistics if travel across the country, the tram stop makes centre easily accessible

    very noisy, seriously run-down, not clean/comfortable


  • Leigh
      South Africa
    December 16, 2013

    Lovely people

    Snow and no transport


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