Nothing to do with the hotel, but there is a betting shop round the corner. When we arrived there were several blokes hanging around on the next street which worried us a bit, but once we saw the betting shop we understood why they were there, and nobody bothered us at all. So don't let it put you off.
Staff always had friendly smiles, helpful, kind, very smart appearance. Brilliant position, 2 mins walk from railway station, 5 mins walk to river, 25 mins stroll to Campo dei Miracoli. Delicious buffet breakfast, so much choice, all excellent quality produce, lovely dining room. They store your cases if you arrive early or want to spend time in Pisa after checkout.