Great location. Very central for our needs and sightseeing. Subway right there and convenience stores and shopping malls. Close to Gion district. Very friendly and helpful staff. Clean and tidy and very well presented. Shuttle to Kyoto station was a great help. Great view from our room. The room was plenty big enough for all 3 of us. Would definitely recommend and also stay there again.

Ingrid Australia

Very welcoming from the first guy met us outside the hotel until we leave,, Love the place

Fayez Arab Saudi

Excellent service,clean , marvellous breakfast in the best place to visit everything on foot or taking bus just outside the hotel! Bravo!!!

Anna Greece

It’s always a great pleasure to stay at the elegant, historic Hotel Okura. The rooms are comfortable, attractive, spacious and well-equipped, there are good views of the river, mountains and city, the food is delicious, the staff are professional and helpful, and the location is perfect. This time was extra special as I had a fall in Higashiyama and fractured my kneecap, so I had to cut short my trip and return to Australia for surgery. The hotel accommodated my need to stay extra days in Kyoto while travel was being arranged, booked airport transport for me, had housekeeping clean my room very quickly at an agreed time each day while I waited in the lobby, and helped in whatever ways were possible. Looking forward to staying again, and I hope it won’t be too long!

Anne Australia

The room was amazing Location of the hotel was great also

Vanisha Australia

Great Location, Close to many sightseeing spots and directly linked to subway station. Great staff, always aiming to accommodate any need. Luxury hotel with many amenities, good restaurants e.g. for breakfast and tea, shuttle service to the station, newspaper service etc.

Sabrina Jerman

Great location, staff very friendly and attentive, very clean

Stevanovski Australia

Amazing staff! walking distance to points of interest like pontocho alley and nishiki market. There is a free shuttle bus that can take you to Kyoto station and pick you up also when you arrive (kyoto station is far from city centre downtown).

Anais United Kingdom

-Massive room & bed -professional & attentive staff -very clean -amazing service -nice bathroom products -Very comfy bed, had a great sleep -incredible location, walking distance to everything -lobby cafe had tasty cream puffs & coffee as well as amazing looking baked sweets -direct access within the building to the subway & mall

Beau Australia

Just perfect from staff, to room to breakfast buffet which was quite impressive! Loved our stay and look forward to returning in the near future! It may not be the most modern of hotels but the old fashioned service we so love was there and the hospitality wonderful. Thank you for making our stay in Kyoto a precious one.

Marlina Perancis