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About this property

Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. Guests can dine next to the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room comes equipped with a TV, minibar and has a private bathroom. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organize an airport shuttle to Moi Airport 11 miles away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
or
2 twin beds
1 queen bed
1 king bed
or
2 twin beds
2 twin beds
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Kenya Ecorating Certification Scheme
    Ecotourism Kenya Ecorating Certification Scheme

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Barira
    Nigeria Nigeria
    The location was remote and a good getaway from the busy city life, and breakfast had a decent variety.
  • Eric
    Kenya Kenya
    Very clean and very well maintained. The staff are excellent and always helpful and accommodating. The Spa is awesome. And the service, wherever you chose to sit was always prompt. Security is great. A truly serene space to unwind.
  • Nena
    Qatar Qatar
    The receptionist Loreen was so sweet always smiling and ready to go the extra mile. I like hotels that offer service recovery when something is not right. From the free upgrade to free 4pm tea and snacks. Also thank you to all staff who helped in...
  • Irma
    United States United States
    The sea food restaurant is exceptional. The spa is superb and the 2 massage therapists I encountered were very talented. Enjoyed swimming in the ocean. The grounds are lovely and well maintained. The staff is very friendly and helpful.
  • Juls
    United Arab Emirates United Arab Emirates
    We had our late lunch at the restaurant and the food was so delicious. Thank you to Ruth who was very professional, polite and always smiling .
  • Mohammed
    United Arab Emirates United Arab Emirates
    The staff were so friendly and helpful. The location and views were nice. Food was very good. Tiger the cat and grey parrots are lovely 😍.
  • Tara
    Canada Canada
    Loved the layout especially near the beach with all the lounge chairs. The staff were friendly and warmly welcoming. The food was WONDERFUL at the buffet as the food selection was great every time. Gibson did a great job with my room and asking me...
  • Yvan
    Kenya Kenya
    Everything. Very attentive staff, clean facilities and seafood at Jahazi was a 10/10, always!!
  • Aika
    Netherlands Netherlands
    Food was good. Vegetarian options available. Huge bed. Very comfy. Nicely maintained grounds.
  • Alexander
    Uganda Uganda
    In a delightful locale, boasting a distinct allure, I kindly request your attention to the child club and its supportive services. I'm grateful for the two remarkable ladies who have been instrumental in this endeavor. To enhance the child room...

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Serena Beach Resort & Spa

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Free parking
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
  • Walking tours
    Additional charge
  • Game drives
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Racquetball
  • Diving
    Additional chargeOff-site
  • Bowling
  • Darts
  • Windsurfing
  • Karaoke
    Additional charge
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Baby safety gates
    • Outdoor play equipment for kids
    • Indoor play area
    • Board games/Puzzles
    • Board games/puzzles
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Convenience store on site
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Car rental
    • Packed lunches
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Accessibility

    • Upper floors accessible by stairs only

    Outdoor swimming pool
    Free!

    • Open all year

    Spa

    • Kids' pool
    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Spa/Wellness packages
    • Steam room
    • Spa facilities
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna

    Languages Spoken

    • English

    House rules

    Serena Beach Resort & Spa takes special requests – add in the next step!
    Check-in
    From 2:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardMaestroCash

    The fine print

    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Serena Beach Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Serena Beach Resort & Spa