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Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka – Show map
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252 properties in Kandy
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279 verified reviews
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Cinnamon Citadel Kandy's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year), Grounds
Food & Drink
Restaurant, Bar, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Business Center
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Air Conditioning
From 2:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child from 5 to 12 years is charged USD 50 per person per night in an extra bed.
One child under 5 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 283 reviews
Value for money
Show reviews from:
The Tourmaline is located on Anniewatte Mountain, one mile from the famous Temple of the Tooth. It offers a pool, well-furnished rooms with bathtubs and free Wi-Fi in public areas.
Score from 327 reviews Very good
Earl's Regency Hotel is a luxurious 5 star hotel located a 5 minute drive from Kandy Train Station. It offers spacious accommodations with a spa, an outdoor pool and free parking.
Score from 380 reviews Good
Located along the banks of Mahaweli River, Mahaweli Reach Hotel offers 5-star accommodations with rolling mountains as a backdrop. It features a large outdoor pool, Ayurvedic center fitness...
Score from 188 reviews Good
Thilanka is a 5-minute drive from Kandy, and is surrounded by the natural beauty of Hunnasgiriya Mountain and Udawattaekelle Nature Reserve. It offers a spa and free parking.
Score from 198 reviews Good
I payed for three rooms with a view I got two rooms with a view. I asked for the rooms to be next to each other, they provided one room on one part of the hotel the other rooms on the other side of the hotel. No elevators we had to carry our baby down the steep stairs as you can't use the baby stroller.
The location was fascinating; and calmness of mornings and evenings.
Insects on the balcony
The location was excellent
I like the location
The staff were extra nice and very helpful. Miss Aruni from front desk was model of the Sirilankan hospitality.
This hotel is a must in kandy. Really good hotel and service. Great swimming pool. The lobby is perfect to have a drink while you listen to the music. The breakfast is amazing. I really recommend this hotel to everyone going to kandy
Location is superb; right on top of the river with good views all through the day and esp at night Staff at the resteraunts, travel desk were really helpful and courteous.
We got rooms on the ground floor on the first day which had no view and a bad smell in the corridor, with about 40 stairs to climb to the lobby. Rooms were changed on the second day on request, though the first day experience wasn't great.
1. Amazing views on the river from the room 2. Great bar and live music
1. Gym was poor
wonderful room, very nice pool (clean and big), cocktails are very good (and nice atmosphere in the lobby in evening)
expensive restaurant. far from center (15 mn tuk-tuk)
This is a GREAT hotel! The staff, the food, the rooms---wonderful. However, there is NOTHING around it. Once you're there, you're in for the night. It is quite a ways out of town. That being said, the place is gorgeous, although a bit over priced.
Location, view, staff
Smells in some rooms specially the under ground rooms and hotel not clean like other 5 stars hotels
The location and the hotel furnishing
Not really an issue, but the number of tour groups made it feel like my husband and I may not have booked this hotel if we had known this, but still not a major issue
We spent 2 nights in Kandy and we liked the hotel so much that we spent most of our time there. The lobby and the pool area are great with stunning views. The food was also excellent!
Ambience, cleanliness and comfort outside busy Kandy
The singers and the corridor noise
Felt like a tranquil retreat from the bustle of Kandy. The pool is stunning and the hotel tastefully laid out and furnished. Breakfast and evening buffet were very good, food in Cafe C also good but not amazing. Staff were very helpful and friendly.
Apparently drivers quarters are not so good (our driver made his own arrangements). We liked being out of town but solo travellers may find it inconvenient.
The surroundings are excellent and good for newly married couples or people looking for some solitude.
Rooms at down-level do not have access to lift system. So climbing up is a tedious job, especially for people with knee problems.
Lovely rooms Friendly staff Food at the Cafe C Swimming pool
indifference by some chefs at the main restaurant room service menu is very bad and not flexible
Worst room we had on our round trip of Sri Lanka You need to ask for a room with a view of the river and away from the restaurant We had the noise of crashing plates coming through the air con unit
Rooms were spread out among well kept gardens with trees and lawns. The lake had nice spots to sit and absorb nature, including a wonderful tree lookout.
Hard to find out about things, eg price of breakfast. Another guest said that there was a 7am Nature Walk but I could not find it. After breakfast I found that I could have had it by the lake.
It's a very pretty hotel and location. The lounge opens out to the pool, and overlooks the river. All of the rooms overlook the river, and some the pool. The rooms are spacious. The chef walked with me to each of the stands at the dinner buffet to tell me what I could and could not eat as I cannot eat anything with wheat in it. He even ordered the cook who was grilling the fish to clean the grill and grill me up some non-breaded pieces. For dessert, he told me to sit down and that he would go to the kitchen and bring me a selection of things I could eat. He was super kind and I was very grateful.
Noise, the walls and the doors to the hallway must be paper thin - we could hear the neighbors next door and the children up and down the hallway. It is too far from Kandy town to be able to walk around town and have easy access to the restaurants and sites there. Next time, while I really enjoyed my stay there, I will definitely stay for at least a night or two in a guest house in Kandy town (too). Also, in all of the guide forums they tell you that your hotel will be able to get your tickets to the Perehera Festival (in early August). Luckily our driver was able to get us fantastic seats because the hotel never answered my emails when I made the reservation and inquired about tickets and when we arrived they flat out told me that "no" they do not have tickets to sell to guests... and NO alternative or suggestion was offered to help us find tickets, which I found shocking and rude.
Great pool and location along the river. Very good breakfast with so much choice. And a beautiful bar and lobby. Lobby menu affordable. Relaxed for young kids.
The music at night... Interesting for sure... But ambient style would suit the beautiful bar area better.
The front office staff were very unaccommodating particularly the reception staff. Rooms are dull and poor and stuck in the 80's. Not good value for money.
Clean and comfortable
Staff we're very accommodating. Breakfast was delicious.
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