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Earl's Regency Tennekumbura, 20000 Kandy, Sri Lanka – Show map
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381 verified reviews
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Earl's Regency Hotel's staff speaks: English
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Tennis Court, Pool Table, Ping-Pong, Cycling, Racquetball, Fitness Center, Spa, Game Room, Playground, Karaoke
Food & Drink
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Laundry, Meeting/Banquet Facilities, Business Center
Shops (on site), Facilities for Disabled Guests
From 12:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged 35 % of the room stay per night and person in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 380 reviews
Value for money
Show reviews from:
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The breakfasts are magnificent, and take place in " The Far Pavillion (sic) Restaurant " - a splendid room with a charming view across the lawn and up the valley.
The 300 yard walk from my room to reception ( and the 300 yard walk back ) the day my room "key" needed "topping up".
The location is superb
The wi fi is not good at all. The bad smell in the rooms corridor. Some safety issues in the room , electric socket has traces of burn, other sockets are fixed to the TV wooden cabinet , When checked out one night earlier , they wanted to charge us according to early booking.
Welcome beverages, violin player in bar area, common areas.
This hotel may be amazing if you book a very expensive suite, but the standard room was not worth the money. I can say it did not feel like a 5 star accommodation. We were escorted to our room after walking through a construction site...paint cans, tools, bins for leaky ceilings. After arriving in our room, it was clear no one had stayed in it for a long time...dead insects, a trail of live ants, and a leaky ceiling in the bathroom. When I complained, I was told "this is the type of room you booked. Maybe you can change tomorrow. Try to change your booking through booking.com. I was not able to cancel my booking, so we were stuck in that room for the night. The towels were stained ...even the ones brought when we requested more. The next day the front desk was more accommodating. They changed us to a bigger room without a leaky ceiling, but it still wasn't worth the money. It has very old, dark decor and the beds are pretty uncomfortable. To top it all, I was charged twice by Earl's. My card was declined at checkout because I had already been charged once. I still need to call and spend more money to resolve that issue. If you stay here, make sure you can afford the right room grade. Maybe that is worth it!
Almost everything was great
Except they have been late in some services
No much facilities for kids.
value for money, the facilities
Facilities of the hotel were great! Amazing room and views. Great food in the Indian restaurant.
As soon as we arrived we were made to wait for a while for our room. We got taken to a room 5 minutes walk away from the main reception area and didn't feel verysafe wuwith it being 2 girls travelling alone. We asked to for another room and were told we would have to pay for an upgrade. Staff were not very accomodating! We found a lizard in our room. We called reception 3 times andno one failed to come to remove it!
Early arrival accommodated which was a plus. Lovely to be able to have a game of tennis. Nice views from room. Quiet retreat away from busy Kandy.
Staff at breakfast not at all attentive like in other hotels in Sri Lanka I've stayed in. Bathroom dark and tired in need of renovation. Renovations currently taking place from time to time you have to request drilling be stopped.
the room service was impeccable, the room facilities were super & the buffet breakfast was amazing!
we were assured that we'd have an internet connection during our stay. This was not the case.. very frustrating when wanting to send emails, etc to family in Australia
Location, Room ambience
Service and the food. Don't go expecting a 5*. Staff need training.
The room is extremely spacious, and the double room can host a family of 3 or 4 persons without problem.
Almost everything is excellent at this hotel.
One thing I didn't like at this hotel is the reception staff! They were not that much friendly.
we did like the property, by itself...amazzzzzingly tasty, breakfast buffet!!! ;)
1) we had booked a standard room, which is way off from the main building and restaurants...when asked for an upgrade, they quoted $50/night, whereas through booking.com, the difference was $10/night, but it was not possible to modify the booking 2) Highlight of Kandy is the lake and Temple of tooth relic, which is real far off from this property
The hotel layout and decoration is beautiful, the staff is polite and friendly, rooms are clean, breakfast exceeds expectations
The hotel is a little bit far from the historical center, the room and especially bathroom furniture and fixtures are outdated and rathe worn out
great location with bad vew
balacona can see all pepole
The hotel setting is stunning and the rooms are very spacious and comfortable. Well equipped gym, nice pool. We tried both the continental restaurant and the Indian restaurant and both were very good. Service in the Indian Restaurant was especially good. I would highly recommend this hotel to others passing through the area.
Good & quiet place,though a bit far from all the activity
The room we were allocated was think 218. The floor of the toilet floor was badly stained with white patches & does not seem to come off all though attempts seem to have been made by the cleaners. Very unsightly
The hotel grounds are lovely, it is quiet. It is a large site. The staff are very friendly and polite. The room I had was very spacious. There is free WiFi which is always very welcome. Overall, more positive than negative.
The food was poor and the alleged "mistake" in my bill in the hotel's favour on check out was annoying and disappointing after a very pleasant stay.
The resurant is v good Friendly staff We were traviling during our anniversery and the hotel prepared our room well and gave us a celeprating cake and that was so nice.
,Poor househeeping Poor lightining in the room
comfortable rooms, very good kitchen
stuff at the reception desk ...!
- staff was unproffesional (except for the cleaners and pool staff who were nice) - the room was outdated and had ants - one of the hotel restaurant was promoting good deals and when we went there it was closed for a private event -the food was not very good - not 5 stars
- Rooms & Style - Restaurants - Local Weddings - Swimming Pool
- A little bit outside the city
Good comfortable beds, spa good, gym good, food in both restaurants very good.
Had to call both nights for clean towels and hotel very tight on toiletries!