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Most recent booking for this hotel was yesterday at 02:43

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Newest reviews for Chems Hotel

  • John
      United Kingdom
    August 17, 2014

    The staff were all very helpful and friendly

    7.9

  • Liridon
      Sweden
    August 16, 2014

    Nice hotel and the jama al fna is realy close! Internet is good in reception in te rooms sometime!

    Internet sometimes!

    6.3

  • Dave
      United Kingdom
    August 6, 2014

    Great location, very quiet and only 10 mins walk to the main square

    Extra charge to use safe

    7.9

  • Thi
      Australia
    July 25, 2014

    Hotel room is very poor like 2* hotel. Staff is good

    5.4

  • Herbert
      Austria
    July 24, 2014

    Good + Quiet Location - close (10 min. walk) to "Djemaa el fna" in neighbourhood to luxury "La Mounia" - Hotel, Very nice pool, Breakfast Buffet (an assortment of fresh Vegetable Juices)

    a little bit hard to conversate with reception staff without skills of French language !

    8.3

  • Andrew
      United Kingdom
    July 20, 2014

    Pool and gardens area. Location

    Facility's need updating, this hotel is useless unless you are French speaking, we did try speaking in French but the staff are not sympathetic or willing to try to understand! Unorganised, no transfers arrived even though previously arranged! Organised a cake for a 40th birthday, this didn't arrive, after speaking with other guests they also had the same or similar issues. Seems to be a pattern!!

    6.3

  • Anonymous
      United Kingdom
    July 19, 2014

    comfy bed alcohol nice room private terrace

    shower too low poor breakfast

    7.1

  • Petr
      Czech Republic
    July 17, 2014

    good position near town center, clean swimming pool

    9.2

  • Ilona
      United Kingdom
    July 12, 2014

    Very friendly staff

    There was no menu in English didn't like attitude of staff at reception when we arrived, made me feel not welcome but the rest of staff especially working at the bar made my experience and good opinion about hotel.

    7.5

  • Blessing
      United Kingdom
    July 10, 2014

    Staff were helpful they made every effort to communicate effectively despite the language barrier. Staff at the hotel mostly speak French with very little English. Wifi was available at all times excellent service.

    Decor in the rooms is poor it seemed as if they were carrying out some decor work in our room (3). Limited choice on food -selection very poor. Breakfast, early bird or you miss out on the limited selection. Will not use hotel in the future. Moved to Sofitel Marrakech. Excellent service. Limited

    4.6

  • Geoff
      United Kingdom
    July 9, 2014

    The Pool

    Hotel looks a bit 'tired'

    7.5

  • Carol
      United Kingdom
    July 6, 2014

    Value for money and a great location.

    Communication-difficult to understand the staff if you didn't speak French. Which was a shame

    5.8

  • Olatz
      Spain
    July 3, 2014

    Location. Swimming pool.

    9.6

  • Julie
      United Kingdom
    July 2, 2014

    The hotel itself was very nice. The rooms were pleasantly decorated. It was a good base.

    The staff were not particularly friendly. There were no tea/coffee facilities in the rooms. The wi fi only worked intermittently.

    6.7

  • Ruben
      Morocco
    July 1, 2014

    We did not bring our passports as we were staying for one night only and were only travelling in Marocco without border crossing. The very rude lady at the desk would not let us check-in but told us to go to the police to get some provisional passport. It took us severall hours to check-in (our other hotel in Agadir send copies at the ende) and we did experience any support from the Chem Hotel team and manager. Further, we paid all calls to solve this issue which was very expensive as we had to use our German mobile phone.

    5

  • Susan
      Ireland
    June 29, 2014

    good hotel for its price, grand pool and the staff friendly and there were the cornflakes....very nice!!not much

    not much...

    7.5

  • Anonymous
      France
    June 29, 2014

    They just robed my bikini and were not nice

    5

  • Maha
      United Arab Emirates
    June 27, 2014

    I liked the garden and pool. A nice place to relax away from the hustle and bustle of the city. Breakfast buffet was good with plenty of options though no vegetables. I tried the buffet dinner one night as I was too tired to walk to city and it was very good except for dessert which was less a than average. Wifi was excellent for one day but I kept having problems connecting to room wifi but lobby wifi was working well (never had this problem with my iPhone before).

    Wifi problems; although staff on the second day came and resolved wifi room connection problem. But the next day, as I walked to lobby, it wouldn't re- connect to room again (but I didn't bother as I was leaving). I also saw one dead cockroach in bathroom on last day!

    6.3

  • Anonymous
      United Kingdom
    June 26, 2014

    Location and pool

    Staff had limited English but could come across rude at times

    8.8

  • Belinda
      United Kingdom
    June 24, 2014

    Pool and location

    Nothing it was really nice

    8.3

  • Anonymous
      Fiji
    June 21, 2014

    Spacious room. Very helpful older lady at Reception.

    Stray cats on premises in eating and dining area. Dinner and breakfast service staff not as attentive as we would have liked.

    7.9

  • Anonymous
      Morocco
    June 18, 2014

    A/C not working, had to struggle to open room door, sheets had sand on, dead insect on the bathroom floor

    5.8

  • Ryan
      United Kingdom
    June 15, 2014

    Nice pool and outside restaurant area. Convenient location for old and new towns.

    Probably the noisiest hotel I've ever stayed in between hours of 8-11am. If you like a lie-in then this isn't the hotel for you. Cleaners and maintenance are very noisy, and the chambermaids regularly just let themselves into our room before 9am without even knocking!

    6.7

  • Anonymous
      Netherlands
    June 12, 2014

    Perfect location. Walking distance from main attractions. Swimming pool to relax with children. Big and quiet family rooms. Good breakfast.

    Personnel at check-in desk speaks only French, no English. Rooms are quite basic.

    7.5

  • Abdur
      Ireland
    June 11, 2014

    close to square / mosque. friendly staff.

    Rooms are old style and need improvement

    6.7

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