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Newest reviews for Hotel Grand Prix

  • Marco
      Mexico
    August 14, 2014

    The taxi services

    7.5

  • Anonymous
      Belgium
    August 5, 2014

    shuttle service relatively cheap compared to other options clean comfortable

    breakfast not included, staff not particularly motivated

    7.1

  • Linda.softley@gmail.com
      United States of America
    August 5, 2014

    Clean and comfy - Restaurant staff - very helpful Very good value for money comparatively -

    The reception staff were unhelpful and aloof - I wouldn't have turned to them for anything I'm afraid - it would be great also to have someone in reception who speaks some English !!

    6.5

  • Naima
      Mexico
    July 20, 2014

    I just like this hotel, near the airport, free shuttle, big rooms ( ask for the business rooms) nice staff, good food, excellent service. It is just great

    10

  • Naima
      Mexico
    July 17, 2014

    free shuttle, nice staff, nice room and very affordable price. what more do you need?

    10

  • Carlos
      Mexico
    July 8, 2014

    The guy from de from desk was unfriendly and kinda rude.

    7.9

  • Frank
      Germany
    May 20, 2014

    location

    7.1

  • Jose
      United Kingdom
    May 19, 2014

    Near the airport n comfortable excellent to have a shuttle bus to the airport

    Nothing

    9.2

  • Andrés
      Mexico
    May 14, 2014

    Near to the Mexico City airport. Great value

    Wi-fi signal was weak.

    9.2

  • Anonymous
      United States of America
    May 10, 2014

    It was close to the airport & I was coming in at 1:15AM. It was least expensive hotel close to airport.

    Communication wasn't good - I never got a response to my inquiry about late shuttle service, advertised as going until 11PM but I needed a pick up at 1:30AM; no shuttle. I reserved on-line & the confirmation e-mails I got said I couldn't cancel without losing the $, not a disclosure I saw before booking; I esp requested a late check-out as I was getting in so late & was told noon was the latest, was NOT told construction would start in the hallway outside my room at 8AM. I would not stay here again.

    4.6

  • Anonymous
      Mexico
    May 2, 2014

    the room

    the restaurant.....no early hours for coffee or food..you.need to open at 5:00am

    7.5

  • Anonymous
      Belgium
    April 20, 2014

    The Airport Shuttle is very useful! Excellent hotel with all the facilities you need!

    9.6

  • Noe
      United States of America
    April 9, 2014

    The staff here really makes sure you're comfortable and are at your service at any time. Room service has great food

    10

  • Maria
      Russia
    March 20, 2014

    Transfer from/to the airport is perfect; very spacious room.

    Awfully washed towels - grey and all stained, absolutely not appropriate! Needed to wait for the hot water become actually hot. In the transaction sms from bank there was Hotel Herca indicated, what made me think it was a mistake until the very arrival to the hotel. At that noone at the reception could clearly explain/comment on this issue. Far from the nearest metro station but I stayed only for 1day/2 nights and used a taxi to get to/from the metro station, so it wasn't really a problem for me.

    6.7

  • Anonymous
      Philippines
    March 20, 2014

    Proximity to the airport.

    Was not able to find the hotel's airport office at once so had to wait a while for the shuttle.

    7.5

  • William
      Canada
    March 4, 2014

    Location, price, shuttle service - good connections to take the 30 Pesoairport bus to downtown -otherwise food was very average

    Nobody at the front desk could speak english

    7.5

  • John
      United Kingdom
    March 1, 2014

    easy transfer by hotel shuttle. friendly staff. clean rooms

    7.9

  • Agnes
      Canada
    February 13, 2014

    close proximity to airport; 24 hr shuttle bus; ese of finding hotel kiosk at airport; modern room; decent size

    requested for wake up call at 2:30am. Lancelot (evening staff) did not note change in my room # so I never got the wake up call. No apology given by morning staff. Need better customer service. Not enough light in room

    7.5

  • Hilda
      Canada
    February 11, 2014

    I expected a bigger buffet breakfast but the restaurant food was excellent !

    9.2

  • Anonymous
      Canada
    February 9, 2014

    New modern look did an excellent job of hiding the old infrastructure. The helpful woman who worked in the buisness center who translated for me.

    THat my room had not face clothes and when I went to the front desk and asked she said that they would send someone up with them but they never showed up. Having cold showers.

    6.3

  • Anonymous
      Mexico
    February 4, 2014

    location is perfect if you are traveling, they have free shuttle to the airport, great WiFi and a pretty decent room service menu and restaurant

    9.6

  • José
      United States of America
    January 29, 2014

    • free shuttle service to airport • very good food in restaurant

    7.9

  • Nick
      United States of America
    January 24, 2014

    food excellent!

    for employees at reservation desk spoke very poor English!!I booked two rooms through you upon arrival at the Grand Prix hotel it came to my attention we only needed one room instead of 2.then tried to communicate to them that I only wanted one room and they would not allow me or take that charge or cancel the reservation of my credit card!so I was charged for room for no reason extremely disappointed.

    6.3

  • Anonymous
      Mexico
    January 17, 2014

    Free airport shuttle!!! Very convenient and to top it off a comfy and inexpensive hotel. Very pleasant stay.

    The shower doors let water out onto floor. Never did get towel we called for

    9.6

  • Hans
      Canada
    January 15, 2014

    Shuttle was on time Friendly atmosphere. Nice room

    9.2

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