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Pacha Tulum is 1640 feet from Tulum center and a 5-minute drive from the archaeological site and the beach. There is a pool and a cafeteria located in the garden, free WiFi, a 24-hour reception and free public parking. Rooms are divided into categories, standard and superior. There are 4 types of breakfast with variations on request, served at the table, in the poolside cafeteria. The hotel offers tours of the area, and organizes diving activities in the cenotes. Pacha Tulum is 1 hour and 20 minutes by car from Cancun International Airport. Shuttle service to and from the airport, upon request, is available.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
Bedroom :
2 full beds
Living room:
2 sofa beds
1 king bed
and
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.5
Location
8.5
Free Wifi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Anna
    United States of America United States of America
    The property was like a little oasis in Centro Tulum. The staff was friendly. Rooms were as pictured.
  • Anna
    United States of America United States of America
    Great value for rooms. The rooms were clean. There was no issues with water pressure while showering. The staff was super friendly. I’d stay there again.
  • Pamela
    United States of America United States of America
    This hotel is beautiful, the staff was friendly, helpful & the men were very charming. I have never described any hotel staff as charming but Allen & his brother were very charming. Don't see that very often.

Hotel area info

Amenities of Pacha Tulum
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Air conditioning
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Water sports facilities on site
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Hiking
    Additional charge
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car rental
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
Spa
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish
  • Italian

House rules

Pacha Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Cash Pacha Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that American Express is not accepted.

Guests are welcome to pay in cash at check-in, dollars or pesos. When paying by credit card, there will be an added fee of 5% to the total amount.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pacha Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Pacha Tulum

  • Check-in at Pacha Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Pacha Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Pacha Tulum offers the following activities/services (charges may apply):

    • Massage
    • Hiking
    • Snorkeling
    • Diving
    • Fishing
    • Water sports facilities on site
    • Bicycle rental
    • Swimming pool

  • Room options at Pacha Tulum include:

    • Twin/Double
    • Bungalow
    • Suite
    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Pacha Tulum is 0.7 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.