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Lotus Pang Suan Kaew Hotel
21 Huay Kaew Road, T. Suthep, A. Muang, 50200 Chiang Mai – Show map
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6 Reasons to Choose Lotus Pang Suan Kaew Hotel
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408 verified reviews
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Lotus Pang Suan Kaew Hotel's staff speak: Thai, English
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Sauna, Fitness Center, Massage, Playground
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Shops (on site), Non-smoking Rooms, Elevator
2:00 PM - 12:00 AM
8:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 11 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged THB 600 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Lotus Pang Suan Kaew Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the swimming pool will be closed for renovation from July 10-October 10, 2014. During this period, guests can use the swimming pool at Chiang Mai Orchid Hotel for free. The service is available from 9 am-9 pm.
Contact the property directly for more details. Contact information can be found on booking confirmation.
Based on 408 reviews
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Very Grand Hotel Fantastic gym on site Good breakfast
Swimming pool was not operational, being refurbished. Location was a little out the way
The location is the only reason to choose this hotel. Connected to Kad Suan Kaew shopping mall which has ATMs, pharmacy, supermarket, along with other shops, restaurants and movie theater. Mountain view is great, if you get to be on that side. Swimming pool would have been nice but it was under renovation during my visit. The room is spacious.
This hotel needs a major serious renovation. Bathroom looks old. Linens and towels are clean but old/tired. TV looks like it has not changed since the 1980s. Very weak almost not usable wifi. No tea/coffee making facility. No hair dryer in the room (you have to ask for it). No slippers, no bathrobes, and the least convenient was absence of a safety box in the room. They need to invest in updating the rooms.
The hotel is self contained. A major shopping is just next door to hotel. Just on the fringe of the city center. The rooms are very large and practical design.
The rooms are very old. The location is not near center. The cleaniness of the room was not great.
Wifi is the weakest in this modern and technical world. The poorestwifi. the wifi equal to nothing and useless.
They did not tell me the pool was out of service even though I asked. they did not pick me up at the airport even though I had arranged ahead.
The staffs there were very nice and helpful.
The isolation in the room was not so good, we often heard other room's noise.
Location to Central Suan Kaew shopping centre and public transport.
My bed wasn't made for 2 days and the cleanliness of the room service left a lot to be desired.
1) Maintenance staff prompt service. 2) Staff able to converse in English
1) Room was without electric kettle; hair dryer; chair-base rotten and 'ashes' dropping. Towels very old. 2) Paying 1600 THB for the night with poor facilities was a disappointment. 3) Chinese male guests walked along corridor with just an under-wear. It as a disgusting sight. 4) Getting to the nearby convenient store alone was scary as one has to walk through the quiet car-park.
Free upgrade was very nice. Breakfast was good.
The power went off several times.
Comfortable reception area. Large bedroom.
Wi-fi very poor. Hotel is not on a main road and outside lighting is poor. Towels are in need of replacement.
Location is excellent. Adjacent to a large mall. On a main street with good access to the old city and also the University (and the zoo and Doi Suthep). Room had a nice view of the medical center and the city all the way to the mountains.
There are numerous hotel options, so the price was a bit high in comparison to other options.
Room and hotel lobby are really beautiful. Very cozy bed and amazing view from a big window. Nice and big swimming pool.
The window doesn't open, though it's not very necessary as the aircon works well.
Location is not bad. Room is quite big and very thai-style. The rate is reasonable.
The room is too old, the bed was so uncomfortable, especially the bedding, felt unclean and a little bit wet. Moreover, the wifi at night was just rubbish. I could not connect to the internet at all.
Poor Breakfast options. Old Toilet Rundown and dark. Faulty Lifts. Gym that was never open or equipped properly.
The hotel facilities are worn out, poor cleanliness, towels are dirty, wifi is very slow, elevators need to be repaired, and the TV in room does not work.
big rooms. breakfast was very good many choices. the centre commercial at level one is a plus and direct access to bars and restaurants etc... the center town is not far but with taxis (20 to 30 baths / pers) everybody speaks english. very good hotel and not so much expensive for a 4 star hotel.. big and clean swimming pool..
Closed to shopping centre, closed to town. big room & big bed. Nice pool. Good breakfast but cups not cleaned properly.
Unstable wifi, everything is aged.
Staff very helpful, breakfast was good and rooms were clean, on the whole not a bad hotel
On previous visits the lifts were out of action, 2 out of 3 not working causing long delays
commercial center inside swimming pool
Junior Suite was nice and large.
wi fi was unusable in our room No kitchenette Carpet not vacuumed before we moved in or during our stay Breakfast was the same every day. Elevators payed up every day
Pool closed for 3 days, bathroom dirty and shower clogged. Booked for 6 nights, left after 1. Awful value for money.
It was certainly a fancy hotel when it started running, but now many things have aged. Still the pool was huge!
Nothing much to complain considered the price!
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