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Score from 2212 reviews Good 7.4/10

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Herbert Hotel

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hotel Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.

Most recent booking for this hotel was yesterday at 20:58

Score from 1272 reviews Very good 8.4/10

Newest reviews for Beresford Arms

  • Bruce
      Australia
    August 28, 2014

    Value for money. Room we were allocated. Kitchenette.

    A bit tired. No a/c so very hot rooms with windows sealed. Only one lift which is very slow.

    6.7

  • Stina
      Sweden
    August 28, 2014

    Great location and great hotel. Great bathroom!

    something must have happened in our room cause it was really smelly

    8

  • Brahm
      United Kingdom
    August 28, 2014

    its position and the spacious ness. The room was what we hoped for.

    nothing

    8.3

  • Rebecca
      United States of America
    August 26, 2014

    The hotel was in a great location and very clean. We were pleasantly surprised with the wine and cheese hour in the late afternoon and the continental breakfast was nice too.

    It was a warm weekend so we had the windows open and there was quite a bit of street noise. However, we used the fan to mask all the but the really loud stuff. We would have liked to have a little coffee maker in our room. But the staff was willing to get me coffee at the front desk when I asked.

    9.6

  • Carolina
      United States of America
    August 26, 2014

    I like the location, the cleanliness, the courtesy and helpfulness of the staff, the price and the breakfast and snacks in the afternoon. I would definitely recommend to all my friends and family and would be staying in the same hotel when I go back in SFO.

    10

  • Brian
      United Kingdom
    August 25, 2014

    Staff are friendly; location is central

    Outdated hotel; small suites; very noisy outside; suffers from vagrants around the hotel; expensive; costly vehicle parking

    5

  • Kenneth
      United States of America
    August 25, 2014

    Very safe environment. Large comfortable room and beds were very comfortable. Beautiful lobby and decor reminiscent of bygone days.

    Breakfast included with room; but not served at convenient hours for early risers, especially not having even coffee available. (A must) Staff could be a little more helpful and friendly.

    9.2

  • David
      New Zealand
    August 24, 2014

    We liked the location, value for money, friendliness and helpfulness of staff and the overall feeling of the hotel

    It has obviously been a 'grand hotel in its day and still has this grandeur. However, it is starting to fade and with the the current emphasis on families and package tours will quickly become shabby.

    8.3

  • Anonymous
      United States of America
    August 24, 2014

    Location is wonderful, room is clean and comfortable

    7.9

  • John
      United Kingdom
    August 24, 2014

    Good looking place staff v good

    Breakfast rubbish as others have commented you are expected to sit any were including the floor as there is not a breakfast room . You sit in the hotel lobby and grab a table and chair if your lucky. It would be fairer to not offer breakfast and reduce the cost of your stay.

    6.7

  • Anonymous
      United States of America
    August 24, 2014

    Staff was very friendly. Excellent value for location. Room was quiet and clean.

    Internet did not work in room but did work in lobby Breakfast was nothing I could eat. It was all sugar and wheat.

    8.3

  • Denise
      Australia
    August 23, 2014

    Everything about our room was convenient comfortable& plenty of space. Staff were really helpful.Asked for quiet room & it was.

    Lift was sometimes a bit slow

    10

  • Anonymous
      Spain
    August 20, 2014

    Location

    Too too poor breakfast in the lobby of the hotel for the price you pay, no dinning room for lunch nor breakfast, no help from staff, no parking, no explanations, no wifi in the rooms, plastic glasses & plates & forks, spoons, etc, too expensive hotel for the little they offer, old furniture and instalations

    3.8

  • Van
      United States of America
    August 17, 2014

    Older property, but our room was very nice and and excellent bathroom. Staff was incredibly friendly and helpful. Location was so close to everything we needed.

    9.2

  • Wasin
      Thailand
    August 17, 2014

    Decoration and the quality of the renovation is very good. Room is big and spacious considering the centrally located location (just a few blocks from Union Square).

    Breakfast is too simple. The hotel does not have a kitchen and can only provide buns and breads. They could have brought more stuff in.

    8.8

  • Edoardo
      Italy
    August 15, 2014

    Position and building

    More seats for the breakfast

    6.7

  • Pamela
      United States of America
    August 15, 2014

    My mother and I loved the location and amenities in the junior suite.

    It would be more convenient to have parking on site other than valet.

    8.3

  • Laurel
      Canada
    August 12, 2014

    The hotel is close to Union Square, decent neighbourhood, great sushi place down the street. Wine social in the afternoon is a nice touch, as is the continental breakfast in the lobby in the morning. A little crowded at breakfast, but much appreciated way to start the day! Another great feature was the in room honor bar - amazingly reasonable prices - hard to imagine they even make any money on that, its more of a courtesy for guests, which is very nice.

    Hotels in San Francisco are pricey. This was good value for San Francisco, and a safe and pleasant place to stay. Not sure I would rush back to San Fran, but that's not the hotel's fault.

    7.5

  • Lea
      United States of America
    August 12, 2014

    Location was pretty good

    Beds were very old and weathered as was the other furniture and decor

    4.6

  • Jorge
      Spain
    August 11, 2014

    Location Watermelon for breakfast Elevator Accommodating staff

    Street noise Room distribution and furniture Very simple breakfast

    6.7

  • Francesca
      United States of America
    August 11, 2014

    The decor, the antique feeling. Good prize for the location.

    Breakfast was so so

    7.5

  • Radmila
      United States of America
    August 11, 2014

    Location of the hotel was excellent, the staff very friendly and accomodating. The hotel had an old charm and was maintained well. Wine and cheese in the afternoon was a nice perk.

    Poor wi-fi connections makes it unsuitable for business. bed were on the soft side and perhaps need replacement.

    9.2

  • Anonymous
      United States of America
    August 10, 2014

    Nice spacious rooms, comfortable bedding, convenient kitchenette. The bathroom was very large with 2 sinks and granite counter tops. We enjoyed the simple breakfast and afternoon wine during our stay.

    9.2

  • John
      Australia
    August 10, 2014

    Loved the location the rooms were big and very comfortable would definitely stay there again

    Some staff members didn't serve you straight away and from a professional point of view there were others on their mobile so that's a big no no

    9.6

  • Connie
      Australia
    August 9, 2014

    The location. Only 5 minutes away from union square.

    7.1

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