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Newest reviews for Best Western Plus Landmark French Quarter

  • Dale
      United Kingdom
    August 18, 2014

    Pool area, staff moved room at once when we are unhappy, helpful reception, nice breakfast

    No fresh fruit at breakfast, smoking around pool, noisy ac unit, dark brown walls

    7.5

  • Gweneth
      Australia
    August 17, 2014

    First and foremost the friendliness of staff. Everyone in New Orleons were happy to share their city with new travellers.

    9.6

  • Marco
      United States of America
    August 15, 2014

    Location, nice and helpfull staff

    no parking (it was crowded), we had to park on the street, bad smell in the corridors (pee smell) and rooms, terrible air conditioner noise in the bedrooms. Dark bedrooms with ugly decoration.

    5.8

  • Sunil
      India
    August 12, 2014

    The location was great. The staff were very helpful

    The breakfast was the same everyday. The pressure in the shower was not too good. No tea in the room.

    6.3

  • Cleve
      United States of America
    August 9, 2014

    loved everything

    10

  • Anonymous
      United States of America
    August 9, 2014

    Great staff that want to help. Very comfortable room. Great patio area with a wonderful salt water pool. Everything was wonderful! We will be back again for sure. The hotel was quiet and had everything we needed. We stayed with a party of 7 people for 5 days. Everyone just loved the hotel.

    The only thing was we had a frustrated staff member one day. She didn't know how to help me print out a receipt for the swamp tour I booked on their computer in the office area. Another staff member jumped in and helped me without any problems.

    9.2

  • Françoise
      France
    August 7, 2014

    The problems encontered: Shower power too low,bad lightening in the room, location of the room when You book with booking.com ac too loud, mean staff

    5.8

  • Anonymous
      United States of America
    August 6, 2014

    We lived the proximity to the French quarter and market district. We didn't want to have to do much driving and we could actually walk to everything. The breakfast that was offered every morning was excellent.

    Was a bit taken back by the 22$ daily parking fee that wasn't mentioned in the booking price info. There was also a small charge that was listed on bill as a security fee. This was apparently because we utilized the small safe in our room. Our cell phone service and wifi in the room we were in was very poor. H

    7.9

  • Janet
      United States of America
    August 5, 2014

    The staff was very friendly and helpful. The breakfast was good - hot things were hot, and cold things were cold. The patio was great to relax in, and the pool was a good size. Beds were very comfortable!

    10

  • Johni
      United States of America
    August 5, 2014

    Loved the friendly and helpful staff at the front desk.

    Pool hours could be extended a little, but not a deal breaker... ;o)

    10

  • Kim
      United States of America
    August 2, 2014

    Wife went in and out. Room didn't get cleaned one day even though we were out of the room by noon

    7.5

  • Madeleine
      Australia
    August 2, 2014

    location excellent, staff are super helpful,

    wifi only worked on the balcony, not in my room, which was kind of annoying

    7.5

  • Raymond
      United States of America
    July 30, 2014

    Super friendly staff.

    Parking is very tight. Wifi was inoperative.

    8.3

  • Henry
      United States of America
    July 29, 2014

    Location in the French Quarter was perfect. The King rooms were lovely & quiet, overlookig the back courtyard. The lobby/bar was cozy, and service was excellent. The complimentary breakfast was very good & the breakfast room was spacious.

    The only problem was a mixup over our rooms, but the staff resolved the issue in a satisfactory way despite a bit of a wait.

    9.6

  • Daniel
      United States of America
    July 27, 2014

    The location, staff and complimentary breakfast were excellent!

    We were 6 families traveling together. There were problems with air conditioning and a very bad smell in 2 rooms and problems with the television in another room.

    7.5

  • Don
      United States of America
    July 27, 2014

    The staff were excellent. The hotel is very clean.

    nothing

    10

  • Marvin
      United States of America
    July 22, 2014

    Clean cool rooms..

    Parking was a little crazy but reasonable

    9.2

  • Randy
      United States of America
    July 22, 2014

    location, free wi-fi, comfortable rooms, free breakfast.

    rooms were small, parking was a problem.

    7.5

  • Neale
      Australia
    July 22, 2014

    Pool area is nice and breakfast is good . Location is spot on .

    Nothing

    9.5

  • Susan
      United States of America
    July 21, 2014

    The location

    Charged more than what Bookings quoted. Did not make beds on a daily basis.

    5

  • Schlora
      United States of America
    July 20, 2014

    The front desk were very helpful in everything from activities and restaurant.

    Nothing

    10

  • Sue
      United States of America
    July 16, 2014

    The interior courtyard was perfect. Landscaping made great backdrop for photos!

    PARKING. Tiny space, plus cost sort of ruined the bargain I thought the room was.

    10

  • Anne
      United States of America
    July 16, 2014

    The location, was not within comfortable walking distance to the attractions in the center of the French Quarter. It was not a safe location for night time walking.

    7.5

  • Agustin
      United States of America
    July 15, 2014

    Good breakfast for family. Proximity to French Quarter. Excellent front staff.

    Can't think of anything.

    8.3

  • Denis
      United States of America
    July 14, 2014

    Close to the french quarter Staff very nice

    Not enough room to have breakfast outside

    7.5

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