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218 West 50th Street, Times Square, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.6/10! (score from 2554 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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542 properties in New York City
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2554 verified reviews
They speak your language
citizenM New York Times Square's staff speaks: English
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2554 reviews
Value for money
Show reviews from:
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1240 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 3120 reviews Good
In the Theater District of Manhattan, 5 blocks from Times Square, this hotel features a fitness center and rooms equipped with 46- inch flat-screen TVs.
Score from 1218 reviews Very good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2982 reviews Good
The look of the hotel,the location,little room but very cute with comfortable bed. The staff was very friendly with accertive reccomendations.
The bed, breakfast and lobby
No hair conditioner . Morning and night shampoo? Really?! The lights controlled by the ipad did not all work. I prefer switches.
The CitizenM concept is great, I've stayed in their hotels in London and Amsterdam before, and love it. The staff are super friendly, the canteen is good and well priced, the efficient rooms are an excellent place to sleep while the common areas downstairs are great fun to be in. I enjoyed this hotel's gym high up, and the bar area on the top floor was awesome.
The tablet-based management of the room (lights, A/C, etc.) is quirky. I've stayed many times in CitizenM and it's still hard to figure the interface out.
Everything about this hotel is extremely Well, location, BED, SHOWER, breakfast, BAR, ....... However the room was small, the bed and the shower were spacious and full of surprises. Superfast check-inn and checkout. The lobby, you could spend half à day looping around and discover. And above all, the bar on the rooftop....what a view and soooo cosy. Thank you citizenM, you made our stay in New York even more delightfull....
We loved all the experience on staying in CitizenM: location, high-end room, amazing staff, awesome decoration, very good breakfast and dinner. We felt very comfortable. We enjoyed a lot the exclusive show with Angela Moyra too.
Friendly and helpful staff. Computers with printers could be used free of charge to print tickets etc. Check in and check out very fast. Very stylish interior. Fantastic location.
Expensive but probably worth it. Guess all decent hotels in that area are expensive.
room too small
Location Was good
They do not have cart to move luggage in. No Bell door boy. Rooms were very small even more then expected
Everything was all computerized, very unusual hotel!
11:00am is the check out time, but there was only one staff managing the operation.
Great staff, good breakfast (order a la carte if you're not a big eater - $20 breakfast for 2!!), clean hotel rooms, nice bar on 21st floor. Finally a hotel that doesn't bore you or take you out of your comfort zone!
Best Location in Manhattan. Great Room, all controll trhough the tablet. It´s like going to the future. The views from the room, even from the be, were astonished. Surely I will go back there next time. Our flight was cancelled so we arrived to the hotel one day later. We phoned to notice that as soon as we knew it. The hotel haven´t charge that first night. We have really appreciated this exemption very much.
It´s a little expensive. Nobody talk spanish in the reception.
the lobby and roof top beautiful!! Rooms awful!!!!
The room was soooo small! smaller then a studio! the bed was against 3 walls!!! so if you needed to use the rest room at night you had to climb over your partner and then climb back!!! we were booked for 4 nights and checked out the next day.
Controlling the room with IPad !!!
The bed was very very bad !! Too soft we got terrible back pain ! Breakfast ! No small spoon for coffee ; like Starbucks you have to do everything by yourself ! Check in check up by yourself ! Why I'm paying that much money then ?!!!!
Wooow feeling accomodation!!
Minimum service, but what service there was was excellent. Smart modern decor, interesting lobby, excellent breakfast, and ideal modern city hotel.
The staff was very friendly and helpful. We especially loved Able he was very nice upon check in and was helpful for our entire stay. We also liked the opportunity of having a late check out this work very well for us. Check in and check out was very easy.
No network Chanel's on the television. Room was small but it worked very well. I think the iPad is a great idea for such a small room but it should be cleaned a little better a lot of previous fingerprints.
The hotel is excellent, we loved it! the staff is very kind and helpful. The room is great and comfortable.
The division between shower and the rest of the bathroom doesn´t work. Every time we had a shower we have water everywhere
Excellent King size bed, modern design. Good for young People in 20 -30th. Excellent Wifi
No real barthroom, VERY small room, no usable cupboard, no place to hide luggage, Not suited for mature and elderly People. Kind of luxury traiter. Not 100 percent sound proof as indicated
Can't think of a thing!
Excellent hotel, great location, staff really helpful and lovely comfortable beds. Yeh the rooms are a bit small but you've got everything you need. Lots of cool, quirky settings to play with for the room. An excellent hotel and I'd thouroughy recommend!
Check-in and check-out reimagined and done well. Great location - 40 mins from JFK by airtrain+subway and in the heart of Manhattan. Friendly staff. Lobby, bar, rooms nicely designed with high quality finish. Hi-tech room with mood light. Great shower and huge bed. Huge window with a view on 50th street. WiFi worked and was quite fast.
A bit noisy. Well, it's NYC, so I wouldn't expect forest-like silence, but road and neighbours were loud. Coupled with a jet lag this didn't make for a great sleep. The bed was a bit too soft for my taste.
The staff The bed The bar The view The cocktails
Having to leave
Location Focus on what is important! Great bed Great Wi-Fi Quick check-in and check-out Not noisy at all
Breakfast - even though it was tasty and had good selections, it is as if they cannot handle the amount of people. Long wait to have things replenished. Very time consuming to get a cup of coffee in the mornings as each one needs to be prepared individually. We were prepared for the small rooms, but it was extremely tiny, would really just appreciate somewhere to put your suitcase, that is the only thing we missed.
Different hotel other than all hotels in the area , modern style
Small room, poor breakfast
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