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218 West 50th Street, Times Square, New York City, NY 10019 – Show map
Excellent location – rated 9.7/10! (score from 2179 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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2179 verified reviews
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citizenM New York Times Square's staff speaks: English
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2179 reviews
Value for money
Show reviews from:
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 945 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2498 reviews Good
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2426 reviews Very good
In the center of midtown Manhattan, this New York hotel within a 10-minute walk of both Central Park and Times Square.
Score from 2422 reviews Good
The staff, the location and the breakfast.
The size of the room was tiny
Location was brilliant Rooms clean and minimalist
Occasionally frustrated by the electronic tablet controlling the lights etc
Service. Location. The best people. Great concept
Rooms too small. In a way that was not practical for two people. Very uncountable sofas in the lobby
The roof top bar and view. Excellent bartender. I like the unique contemporary decor and the "less is more" concept. Very efficient use of space.
The bathroom. I like to have more privacy.
Clean and nice hotel, stuff was really friendly and helpful, breakfast was great to have there. hotel's location It is within walking distance of so many of the must see locations,The rooms are quite small but clean and adequate. Free WiFi! I would probably stay there again
Beautiful room, excellent staff, very good WiFi speed. Location is just perfect everything is at walking distance.
They do not have tea kettle and room is little too small but I guess that's times square.
Beds offered best sleep ever--large and comfy firm--could sleep in any direction. Showers were great with rain shower and rain hand held. Liked automatic curtain. Liked lean, contemporary design. Liked staff--very helpful. Liked decor of room and hotel.
Food was not very good.
Very clean modern hotel , bed was excellent and do was the view
Room too small, didn't like the sink outside of the bathroom
This is a very hi-tech hotel. And it has "cute" down pat. It is cleverly done.
Room size is just way too small for me. There is no place to put 2 normal sized suitcases while you are there. Just one slot for a carryon size bag. If you travel with a couple of 27" or 30" suitcases, you will have to climb over them in the room. Also, the "self checkin" kiosk was not working right, and delayed both check in and check out. This technology is not yet mature.
Fun and modern hotel! Great use of space in the rooms. Loved the tablet that controlled the room. Perfect location. Would definitely come back !
Helpful staff, funky design, clever room layout
Bathroom pod in room is not as private as it should be
Lack of baggage stands. When staying for 2 or 3 days you don't really want to unpack your whole suitcase.
excellent location and staff
with two in the room and baggage the room is far to small to be comfortable
Service Room Rooftop Bar Location
Staff were very friendly and helpful. Location was very convenient. Rooftop bar was an absolute gem. The king sized bed was the most comfortable bed we have ever found in a hotel.
The only down side was the sirens going off so regularly through the night. NYFD just around the corner but anyway you are in New York. Way too much to do and see to spend time sleeping.
Everywhere was spotlessly clean and well presented , I loved the interior design, it was very funky. Staff where always helpful and very friendly. Great central location, with a great deli and bar a few steps away.
The only thing was the lack of privacy in the shower room, with the frosted glass, and the tiny sink! No Tea and coffee in room :(
Friendliness, cleanliness ,smart and modern, free wi fi access, always someone on hand to answer any question. Great view from roof top bar and amazing choice of buffet style breakfast. Very good value for money.
Each staff MBET we engaged went out of their way to hate their local knowledge and make sure we felt comfortable and relaxed. Corey is our new favorite bartender!
Great location. Close to everything you might want to go to.
Cleaning of the room was not proper . They didn't change the sheets even though I asked twice.
I liked everything about citizen M it's just too bad that rooms are so small
Room size too small
The hotel has everything you need its confortable very well localized near times square and it as an excellent wifi connection
The room was very tight
Great location, really fun atmosphere and great rooftop terrace bar. The rooms are small but well designed. Probably not ideal for a longer stay but serves as a the perfect base for a night or two discovering New York.
The wi-fi was a bit tricky to use and staff were pleasant but not overly helpful. My friend and I had lots of bags so we asked someone at the reception to help us get a taxi. He told us to go stand on the corner.
Bed was very comfortable, hotel was clean, loved the vibe and staff.
Room was very small, similar to sleeping in a caravan as the bed occupied the whole end of the room so you had to get in from the bottom.
Roof top bar
Dirty chair, dirty air filter, uncomfortable bed and bedding, no "real" coffee, overpriced for value received.
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