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218 West 50th Street, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.7/10! (score from 3590 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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532 properties in New York City
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3596 verified reviews
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citizenM New York Times Square's staff speaks: English
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3590 reviews
Value for money
Show reviews from:
In the Theater District of Manhattan, 5 blocks from Times Square, this hotel features a fitness center and rooms equipped with 46- inch flat-screen TVs.
Score from 1683 reviews Very good
Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3049 reviews Good
This stylish Manhattan hotel is located in the Theater District and is 3 blocks from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV.
Score from 2500 reviews Very good
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2760 reviews Very good
I fell in love with the concept of the hotel and the location was perfect
Maybe an option of a mini bar would be nice
Place is very cool and trendy. Great breakfast room/bar at the entrance. Excellent wifi coverage. Large confy bed. Those funny slogans everywhere put you in a good mood.
Room really very small. Little space for cloths and luggage. OK for 2 night but no more.
The atmosphere and the location
Friendly environment, trendy room and decor, great location
Everything was perfect
Nothing at all. Am sure going to be back
The hotel is lovely, it's really nicely decorated in a modern but welcoming and comfortable way. The rooftop bar is excellent, with great views and the rooms although quite small are very thoughtfully done and more than comfortable. The staff were extremely friendly and very helpful. The location is great, easy walking distance to bars, restaurants, Times Square, Central Park and the Rockefeller Centre.
Nothing negative to say. The hotel isn't cheap but is worth it for a treat!
rooms tight for 2 and luggage
The room was fantastic – the bed up into the window and all the small practical things, for instance the big drawer were one could put the suitcase. The entrancelounge and also the bar at 21 floor felt like a big drawing room – warm and welcoming – you just want to spend time there – a rare feeling when you are in a city a short while!
big bed, comfortable room, enough place to store all the clothes and luggage, very good location!!!
sheets on the bed were not clean and worn
Fast service. Love the DIYourself check in. Love bar, lobby, b'fast. Bed at window is genius. Smart design. Very friendly staff.
Remarkably, I didn't love the location. If you're trying to lure business travelers, it's a tough sell. But everything else made it really worth it. First time staying @CitizenM. Very impressed. Thanks!
The staff were very helpful in particular Serina at the reception desk. Would like to go back again soon
The location of the hotel was great, right next the Broadway. The theme of the hotel was good, and the tech was good when it worked. Comfortable bed and more space in the room than expected.
No tea or coffee in the room, problems with the tablet control occasionally and the wall art didn't work
Great bed Very good location Cool room automation
Room size. If you have many baggages, room is small for that.
We liked the ease of check in and friendly staff. The rooms are fun but practical and good quality. Clean towels every day, liked the extra touches .
I didn't like the noise from the slamming of the doors, mostly in the small hours. It woke me often.
Modern tech in room, massive bed
Location great, comfortable and clean
Location was superb. Hotel has a fantastic vibe
Little things like nowhere to hang your hand towel next to the basin, which is in the bedroom. Room was unbelievably compact by American standards, if there had been 2 of us we would have struggled with space to leave empty suitcases.
Citizen M was a haven of style and class in amongst the full on brashness of Time Square. Its different - ultra modern in a quirky way . Staff are fantastic and Top floor bar is great for relaxing with roof top views .
As a solo traveller all was good but rooms are small for more than 1. .
I like my room very much intend of the bed very close to the big window. When I sleep I can see the color of the lights from next buildings or even stars...the design was very stylish and make u feel romance and relax by changing the light in the room and with a digital painting on the wall...it gave me a different perspective of how hotel can make u feel so much fun!!! Also, the details with humorous reminders on the note book or dust bag of hairdryer can lighten up your day :) These remind me to come back again >_<
lack of food selection at the bar and bottle of water at the bar was $5? Very costly...
The location was wonderful. The lobby was inviting and conducive for light work and mingling. Make sure you check out the view on the 21st floor / bar.
The bed, decor and mood pad in rooms make it a fun environment.
The hotel was amazing, beautiful decor, cosy and the staff were very helpful and friendly. I loved operating everything from the ipad
Can't fault anything.
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