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218 West 50th Street, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.7/10! (score from 3236 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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citizenM New York Times Square's staff speaks: English
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3236 reviews
Value for money
Show reviews from:
With easy access to Broadway theaters, Times Square, and Fifth Avenue shopping, this Manhattan hotel offers luxurious guestrooms with stunning views of the city as well as enjoyable facilities.
Score from 1045 reviews Good
Located just a 5-minute walk from Madison Square Garden, this Midtown Manhattan hotel features a complimentary hot breakfast daily, as well as dinner on some week nights.
Score from 716 reviews Excellent
Located close to Rockefeller Center, this Manhattan hotel has free Wi-Fi and rooms equipped with a kitchenette and cable TV. The 49th Street subway station is 1 block away.
Score from 2144 reviews Very good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 596 reviews Good
Does what it says on the tin. Close to the metro ,all the great theatres and easy access to shopping and sights ,great hotel for tourists so handy and lovely rooftop bar. The food and ground floor bar served good food and beverages we would use this hotel again in a heartbeat. Funky and practical.
Not crazy about Internet TV slow to load and crashed a couple of times. Light switch would do me I do not need lights and everything controlled by a tablet toooo much.
There are an array of up to date techie devices and mood changing lighting along with a tablet that controls all fixtures in the room. That was fun for a while. The space was immaculately clean which was wonderful in NYC.
The pod is just too small and cozy for us. Not having the ability to get out of the bed from both sides was a significant demerit as was the small bathroom area, some of it in the tiny room, and shower/toilet enclosure.
Modern and stylish interior, innovative intelligent room controls on tablet PC. Quiet.
Normal light switches are a bit hard to find :)
The location and the new modern hotel & speed of the internet
The size of the room
We loved the location, the modern facilities and helpful friendly manner of the young staff
I had the breakfast option, and I could get up and have fresh coffee right away
Nice, kind of trendy, smart style
The smallest room I ever seen in my life
enthousiastic and efficient staff great bed, great shower very nice reception/bar/lounge area
center Manhattan location, close to theaters, Times Square, Central park
This hotel is very particular and I would say probably unique. When you arrive you expect a big reception with staff waiting for you, but it's not the case; the check-in is self made (staff people welcomes you and help you checking-in); you can pick the room floor from the display and everything goes very quick. The room was amazing; the bed is against a big window and the rain shower is a plus. A Samsung tablet is used to control the lights, the ambient light in the shower, the tv and the picture on the wall; there's also a variety of free film to choose from. This is something I personally never experienced. The bar at the top of the hotel is very nice. With its nord European style furniture the ambient is relaxing. I really enjoyed my stay at this hotel as it is also very close to times square.
The room is very small. Two people with one big bag each will not be able to have them both open, as the space is very limited.
It has a Euro hipster feel. Lobby area fun to hang out in. Central location. Room well designed and bed super comfy. Dorm room sized fridge. Great shower.
Staff gave me some bum advice about local restaurants and getting to La Guardia Airport. No room service. No hot pot for water in room. Television stations hit and miss.
Great location Superb staff Comfortable bed The sky bar
Clean. High-tech. Great location. Extremely friendly, attentive staff. Easy check-in/check-out. Green. Comfortable bed. Great view from window.
Room was small. Would be tough for an extended stay. Had some issues with controller keypad.
Loved the hotel tempted to go to other countries just to stay in their citizenM hotel.
The tablet that controlled the room was temperamental.
That you did not Have thooth brush available yo customers.
awesome hotel . like living in a great apartment nice bar friendly staff only for the young at heart mood lighting and the bed with windows
some rooms are a bit noisy sink not inside the toilet would be great to have a foldable table to put some stuff for short while
Welcoming, design, location, technology, innovative, nice staff
Technology issues and as a result couldn't adjust room temperature, tv couldn't be turned on,
- good position - lovely receptionists
I want to start saying that, whoever books this hotel, does it because attracted from its innovative design and from all the little goodies you can find in the rooms (tablet controlled room, chromatic lights, etc). As you can also see, all those "details" are quite expensive, personally I paid $2000 for 5 night, which means that I really want everything as advertised on booking.com (or on their website). I've got then strong critiques to the hotel; for other hotels I wouldn't even cared about the little problems I had and I'm going to describe, but, as I said, I paid good money because I was interested in all those little details, and if this condition, once there, is not satisfied, well what's the point of booking CitizenM?! Once there, we got our key and, once in the room, I immediately spot that one of the bedside lamps was broken, so, in order to avoid any problem at the check out, I called the reception to inform them about the fact, and they promptly sent us to another room. The day after I realised that, one of the 2 mains usb plugs wasn't working and that, the wall artwork - the frame with a display on which the picture can be changed by the tablet) wasn't working either. As I said, I wouldn't normally even bother with those things but, I booked this hotel for it's "coolness" and once there, this coolness vanished, so I've informed the reception about that. The following day, inasmuch those little things were still broken, I asked the reception some news, and they said that everything was actually fine, usb was working and the art wallpaper too. Well I thought that I turned crazy, so that I went upstairs and I double checked and actually, nothing was working.
Large Comfortable Bed ++ Large room size ++
Room saiz suitable for young couple but not recommended for big families.
A modern, colourful, a very NY type of a hotel just a step away from the Times Square. Check- in and Check-out took only the seconds, no waiting at all. A bed was incredibly comfortable, a true heaven after a day long walk.. It is quite hard to sleep like a baby in a hotel but this bed and pillows leave no chance to insomnia.. A lot if spacious drawers in a room which make easy to keep away all your luggage and handle the dresses. The staff was helpful but Michelle was exceptionally caring and attentive among all the staff. She gave the excellent recommendations where to eat and what to see to make our visit to NY remarkable. Thanks to her, we have an amazing trip surrounded by smile, care and warmth. Whatever you are looking in NY- shops of 5th avenue, shows of a Broadway or good dining- you are in a step away with Citizen M.
The room a bit small,not much space to walk around but very light and the comfy of the bed was unbeatable. Great hotel for couples and love birds with many hidden places within the hotel to discover. Cosy rooftop bar and small gym but view is great from both.
awesome location easy access friendly and helpful staff
- great staff - fantastic design - great location
- very small room
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