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218 West 50th Street, Times Square, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.6/10! (score from 2481 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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2481 verified reviews
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citizenM New York Times Square's staff speaks: English
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2481 reviews
Value for money
Show reviews from:
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1203 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 3014 reviews Good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2913 reviews Good
In the Theater District of Manhattan, 5 blocks from Times Square, this hotel features a fitness center and rooms equipped with 46- inch flat-screen TVs.
Score from 1201 reviews Very good
Minimum service, but what service there was was excellent. Smart modern decor, interesting lobby, excellent breakfast, and ideal modern city hotel.
The staff was very friendly and helpful. We especially loved Able he was very nice upon check in and was helpful for our entire stay. We also liked the opportunity of having a late check out this work very well for us. Check in and check out was very easy.
No network Chanel's on the television. Room was small but it worked very well. I think the iPad is a great idea for such a small room but it should be cleaned a little better a lot of previous fingerprints.
The hotel is excellent, we loved it! the staff is very kind and helpful. The room is great and comfortable.
The division between shower and the rest of the bathroom doesn´t work. Every time we had a shower we have water everywhere
Excellent King size bed, modern design. Good for young People in 20 -30th. Excellent Wifi
No real barthroom, VERY small room, no usable cupboard, no place to hide luggage, Not suited for mature and elderly People. Kind of luxury traiter. Not 100 percent sound proof as indicated
Can't think of a thing!
Excellent hotel, great location, staff really helpful and lovely comfortable beds. Yeh the rooms are a bit small but you've got everything you need. Lots of cool, quirky settings to play with for the room. An excellent hotel and I'd thouroughy recommend!
Check-in and check-out reimagined and done well. Great location - 40 mins from JFK by airtrain+subway and in the heart of Manhattan. Friendly staff. Lobby, bar, rooms nicely designed with high quality finish. Hi-tech room with mood light. Great shower and huge bed. Huge window with a view on 50th street. WiFi worked and was quite fast.
A bit noisy. Well, it's NYC, so I wouldn't expect forest-like silence, but road and neighbours were loud. Coupled with a jet lag this didn't make for a great sleep. The bed was a bit too soft for my taste.
The staff The bed The bar The view The cocktails
Having to leave
Location Focus on what is important! Great bed Great Wi-Fi Quick check-in and check-out Not noisy at all
Breakfast - even though it was tasty and had good selections, it is as if they cannot handle the amount of people. Long wait to have things replenished. Very time consuming to get a cup of coffee in the mornings as each one needs to be prepared individually. We were prepared for the small rooms, but it was extremely tiny, would really just appreciate somewhere to put your suitcase, that is the only thing we missed.
Different hotel other than all hotels in the area , modern style
Small room, poor breakfast
Staff are super friendly , location is great and the theme is unique and new.
Room size is small, no mini bar in the room.
The location, bedrooms, style and rooftop bar are stunning. Excellent hotel.
There was nothing we didn't like!
Brilliant location, very comfortable bed and well designed room. the room control panel is great.
The staff were awsome! Very welcoming, warm and helpfull. The room was incredible! the shower was the best we had in our long trip, the view was amazing especially from the roof-top open bar. the location is top noch!
The staff were most helpful,made great coffee and cocktails.Great rooftop bar.
Location whilst very central wasn't the nicest part of Manhattan.The room was just a bit too small.
I loved the big comfy bed and the rain shower was awesome
the staff was great,helpful and joyous al the time,i made purchases at amazon(over 20 ) and they all arrived and were taken to my room or kept at storage.The room was very modern and with technology blend as well as help to understand the use of the tablet for the lights,blinds,curtains and tv controls.The refrigerator perfect and water available upon arrival. Lastly again great staff.
Loved it,I almost never write reviews but felt on this one i had to.
Breakfast Location Quiet
Room a bit small Tech gadgets feel a bit gimmicky
The staff was great, and very helpful. The room was small but very comfortable, we really liked the way everything could be customised (like the color of the bathroom lights). Location is great, close to Central Park and Times Square. Public space in hotel felt very welcoming. Great roof terrace.
Nothing. Well, just a little thing, the music selection was a bit narrow. And the airco was noisy but we turned that off. We had a great stay.
The decor, the location, the helpfulness of the staff.
Does not provide water in the room after the first complimentary one.
We was court out with the Tax you have to pay on top of your bill,, it was an extra £180 on top which we wasn't expecting,, but the hotel was lovely
I loved where the hotel was located, it's in walking distance to almost everything. The staff was very friendly. Our room was small, but not too small for my fiancé and I.
The only thing I wish the hotel had was room service so we could have our morning coffee in bed. Otherwise we had no complaints.
Great hotel for New York
Loved the public spaces, esp computer & printer access & roof top bar. The rooms were perfect for a great nights sleep & a change of clothes. Just a fun experience from checkin to check out. Also citibikes are just round the corner making Manhatten a toytown to get around -on a bike.
Central Manhattens expensive to stay in.........
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