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218 West 50th Street, Times Square, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.7/10! (score from 2432 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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544 properties in New York City
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2432 verified reviews
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citizenM New York Times Square's staff speaks: English
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2432 reviews
Value for money
Show reviews from:
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2938 reviews Good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1162 reviews Very good
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2523 reviews Very good
This New York hotel is steps from Times Square. It is 2 blocks from the 49th Street subway station and features a 24-hour gym, daily continental breakfast and rooms with free Wi-Fi.
Score from 1805 reviews Very good
Excellent hotel, great location, staff really helpful and lovely comfortable beds. Yeh the rooms are a bit small but you've got everything you need. Lots of cool, quirky settings to play with for the room. An excellent hotel and I'd thouroughy recommend!
Location Focus on what is important! Great bed Great Wi-Fi Quick check-in and check-out Not noisy at all
Breakfast - even though it was tasty and had good selections, it is as if they cannot handle the amount of people. Long wait to have things replenished. Very time consuming to get a cup of coffee in the mornings as each one needs to be prepared individually. We were prepared for the small rooms, but it was extremely tiny, would really just appreciate somewhere to put your suitcase, that is the only thing we missed.
Staff are super friendly , location is great and the theme is unique and new.
Room size is small, no mini bar in the room.
The location, bedrooms, style and rooftop bar are stunning. Excellent hotel.
There was nothing we didn't like!
The staff were awsome! Very welcoming, warm and helpfull. The room was incredible! the shower was the best we had in our long trip, the view was amazing especially from the roof-top open bar. the location is top noch!
The staff were most helpful,made great coffee and cocktails.Great rooftop bar.
Location whilst very central wasn't the nicest part of Manhattan.The room was just a bit too small.
I loved the big comfy bed and the rain shower was awesome
the staff was great,helpful and joyous al the time,i made purchases at amazon(over 20 ) and they all arrived and were taken to my room or kept at storage.The room was very modern and with technology blend as well as help to understand the use of the tablet for the lights,blinds,curtains and tv controls.The refrigerator perfect and water available upon arrival. Lastly again great staff.
Loved it,I almost never write reviews but felt on this one i had to.
Breakfast Location Quiet
Room a bit small Tech gadgets feel a bit gimmicky
The staff was great, and very helpful. The room was small but very comfortable, we really liked the way everything could be customised (like the color of the bathroom lights). Location is great, close to Central Park and Times Square. Public space in hotel felt very welcoming. Great roof terrace.
Nothing. Well, just a little thing, the music selection was a bit narrow. And the airco was noisy but we turned that off. We had a great stay.
The decor, the location, the helpfulness of the staff.
Does not provide water in the room after the first complimentary one.
We was court out with the Tax you have to pay on top of your bill,, it was an extra £180 on top which we wasn't expecting,, but the hotel was lovely
I loved where the hotel was located, it's in walking distance to almost everything. The staff was very friendly. Our room was small, but not too small for my fiancé and I.
The only thing I wish the hotel had was room service so we could have our morning coffee in bed. Otherwise we had no complaints.
Great hotel for New York
Loved the public spaces, esp computer & printer access & roof top bar. The rooms were perfect for a great nights sleep & a change of clothes. Just a fun experience from checkin to check out. Also citibikes are just round the corner making Manhatten a toytown to get around -on a bike.
Central Manhattens expensive to stay in.........
Loved the beautiful big bed and quiet room. The staff were all friendly and helpful, a few even sang. The location was excellent, so very close to everything!! Modern, clean and trendy, we loved it.
Having to leave too soon!!
Excellent staff, very silent room, placed at Midtown Manhattan.
Cleaning room and bathroom not good, too soft bed.
Bed, shower, tablet controls.
No room service
We really enjoyed our stay here. The location is perfect, a quick walk away from Central Park. The staff were very helpful. The room is very cool, loved the room controls and the bed was super comfortable.
The bathroom has no privacy at all, this was okay for us as a couple but if you're travelling with a friend or family member you probably won't like it.
It was a great hotel for a couple. We enjoyed hotel`s offerings with my girl friend. The smart home automation system was fun and connecting to the internet easily by tablet was realy useful for visitors. I would call this hotel the best in NYC if the rooms were bigger.
The rooms were realy small. After shoping we could not find any space in the room. However, we found out that there is a storage under the bed. It was a smart thinking.
Colorful lights and full control on lights and blinds with tablet. Fast and convenient self check-in and out with the guide of friendly ppl. Cool rooftop bar on 21fl. Best for a solo traveller or couples with sense of Art and humour.
No hair conditioner. Small but convenient gym.
Staff Friendliness Breakfast The big beds The comforter Big window
One bartender almost "forced" us to pay tips. This felt very strange given that this is a quite expensive hotel with a guests-only bar. None of the other bartenders did this.
Location was 100% in front of time squire near by central park excellent with super fast self check in and check out , stuff was great first time in my life i wake up 5:30 am from the softest bed ever break fast at 6am with there perfect us Newyork breakfast style in the hotel with only 14$ and walk all the way every where in the city of life ..... in the end from the first time i left i started to miss that place :'( and i am planning to visit up again with more nights .
Nothing at all
Modren, nice location, great staff
Very small room with no space for anything! even my bag!
Location was amazing being right in Times Square, facilities were first class, nice and new
Room size is very small for the price
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