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218 West 50th Street, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.7/10! (score from 3762 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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citizenM New York Times Square's staff speaks: English
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3762 reviews
Value for money
Show reviews from:
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 2574 reviews Very good
In Times Square, this Manhattan hotel is within a 7 minute walk of Rockefeller Center and Radio City Music Hall. Guests can enjoy the convenience of a concierge service and on-site dining.
Score from 2408 reviews Very good
Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3318 reviews Good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 1714 reviews Good
The shower/toilet cabin need a little bit more ventilation.
Very good location, easy to find. 3 subway lines in 2-3 minutes from the hotel. Check-in or check-out takes max 1 minute, very polite and helpful staff. Pleasant design of the lobby, warm welcome. The room is a little bit small, but it's in the middle of Manhattan. We do not travel there to stay in the room. It is well equipped, good WiFi. You need some IT skill to pull up the blind or adjust the temperature, as all are controlled by a tablet. The hotel and the rooms are very clean, the towels and linen are new.
The whole set up of the hotel is a move away from the formal feel you get in a lot of hotels. From the moment you arrive till when you leave it feels like you are around friends. Special thanks to Armando, Leah & Michelle who helped make the stay so fun!
Bar personnel was not overwhelming friendly.
The room is small but has everything. The lobby / lounge / bar area is just a perfect hang out place. Roof terrace is nice for a late afternoon drink in de sunset. Wifi works good.
No microwave. I would rather have microwave than refrigerator. No way to heat up left-over dumplings from Chinatown visit.
The free drink! Also, hi tech rooms.
The room is slightly small, not a lot of space even for opening a suitcase.
Style and comfort of the hotel. Friendliness and attitude of the staff
A little bit noisy even if the room was at the 16th floor; a little lack of privacy in the bathroom
The bed: big, very confortable, with a direct view on the skyline. The shower: big, hot, and always clean. The breakfast: a lot of things to eat and to drink
Took my 11 year old son on his first trip to NY & we said multiple times a day how much we loved our hotel. Perfect central location, super friendly & helpful staff, loved coming "home" to the fun & welcoming lobby and super comfy room. He loved all the fun techie features in the room and clever Citizen M quotes. Will come back again & again. Fantastic find!!
No fresh air in room.Bed takes up too much space nearly half the room.
Everything! The location was great, the rooms compact but perfect! Staff very happy to help with any requests always with a smile on their faces!
every thing was what its suppose to be
Great atmosphere, cool, trendy and superbly located.
Rooms by the elevator are slightly bigger but tend to be noisy, but the staff will switch you to another room if you ask.
The rooms are amazing: wall-to-wall beds, the fact that they give you a plug for your electronic devices,the delicious shower and 2 distinct bath gels - loved them! Loved also the excellent breakfast buffet, the rooftop bar and the cozy reception hall.
Expensive bar and food The price had risen by over £200 by the time i came to pay Housekeeper 'threw away' my shopping ( makeup ), but then it was found by the manager. Housekeeper did not clean our room daily as specified
Showers Location Beds Reception staff
room despite all high tech features is way too small. Bed setting is unreasonable for a couple - need to climb over other to get out of bed. Feels like a cabine in a boat more than a hotel room.
, hotel lobby and staff, all the high tech facilities in the room. Great location
If I really have to find something to complain about I"'d say the shower could use a glass door instead of a curtain to be more convenient but nah.. This place is perfect.
The ambiance of the hotel, everything about it screams welcome and friendliness. Staff are awesome! I've just got a glimpse of the breakfast and it looked good but I didn't have any. Rooftop bar is nice, lobby bar is nice. Rooms are very very quiet, can't hear the outside. Wifi works great. Free daily water bottles are a nice touch for tourists working the city and forgetting to buy some on the way to the hotel. Not a huge room but designed very smart. Perfect huge bed.
No fresh air
Very central and quiet
Price was a bit high for the size of room. The room is very small but very fictional.
The location was fantastic for walking. Very close to great shopping, central park, and theatres!
Extremely small room A bit noisy
Very friendly and warm staff. Very cool style
First off the hotel is SO COOL. The room is controlled by a tablet the bed is so comfy even though the room is small it doesn't feel small at all!! Beautifully designed. I told the hotel this was my girlfriends 21st birthday weekend and I requested a high room which they made happen!! The view was incredible. The staff even knew my name and my girlfriends name when we checked in and they even comped our first 2 drinks at the rooftop lounge...WHICH IS AMAZING. Lastly Michelle is amazing she was so friendly to me and my girlfriend and made us feel at home. Awesome hotel perfect location!! Can't wait to return thank you again guys. My girlfriend loved her stay!!!
Rooms on small side but we're still good
Rooftop bar,staff reception area and eating place, atmosphere just to mention a few
You had to use your room card to work the lift which was a pain but I understand this was probably for security reasons (but this is the only thing I can think of!)
It's an oasis of calm in a really busy area. The rooms, although small, have made the two most important things kingsize - the bed & the shower! The breakfast was really good, the staff were really helpful and the quirky touches to everything make it different to your usual city hotel. The rooftop bar in the sun is also brilliant!
Wifi login kicked you off a lot.
Staff were super helpful whenever we asked about restaurants or things to go do. Good to have some local knowledge in NYC!
the room was very small. if it was a wee more spacious it would have been fantastic, especially for the price.
location was perfect. very clean and modern. the staff was friendly and helpful.
We liked everything about this hotel, and would unreservedly recommend it on every criteria.
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