The Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, is a distinguished 4-star hotel located in the city center of Dallas. The hotel features a range of attractive facilities including a fitness center, a snack bar, concierge service, and a rooftop pool. Guests traveling with children will appreciate the special diet menus available. The hotel also offers a business area, outdoor seating area, and free WiFi throughout the property, making it an ideal choice for both leisure and business travelers. The hotel offers a variety of units, each equipped with tea and coffee making facilities, air-conditioning, a hairdryer, towels, a work desk, a shower, a flat-screen TV, and an alarm clock. Some units offer additional amenities such as a city view, a hot tub, a clothing iron, a rooftop pool, a balcony, a seating area, free toiletries, a private bathroom, heating, a bath, and cable channels. The hotel's restaurant serves American cuisine in a family-friendly ambiance and offers a buffet breakfast. The Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, is conveniently located near several points of interest. The Dallas Holocaust Museum, Sixth Floor Museum, Dallas World Aquarium, and John Fitzgerald Kennedy Memorial are all within 1640 feet of the hotel. The American Airlines Center is 0.9 mi away, and the AT&T Performing Arts Center is 1 mi away. The nearest airport, Dallas Love Field, is just 5.6 mi away, making the hotel easily accessible for international guests.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Breakfast Info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
7.5
Facilities
6.7
Cleanliness
7.0
Comfort
7.2
Value for money
6.6
Location
7.8
Free Wifi
6.7
Low score for Dallas
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Thrive Restaurant
    • Cuisine
      American
    • Open for
      Breakfast
    • Ambience
      Family-friendly

Amenities of Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Most popular amenities
  • Outdoor swimming pool
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
Pets
Pets are allowed. Charges may apply.
Activities
  • Happy hour
    Additional charge
  • Nightclub/DJ
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $18 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 75 is required on arrival. That's about GBP 58. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$10 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$10 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover Diners Club American Express Cash is not accepted Crowne Plaza Hotel Dallas Downtown, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

  • Check-in at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is 1,500 feet from the center of Dallas. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has 1 restaurant:

    • Thrive Restaurant

  • The prices at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Nightclub/DJ
    • Swimming pool
    • Happy hour
    • Fitness

  • Guests staying at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Buffet

  • Room options at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel include:

    • Double
    • Twin
    • Suite