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Customers who viewed Crowne Plaza Hotel-Newark Airport also viewed:

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hotel Less than 3 miles from Newark International Airport, this Elizabeth, New Jersey hotel provides many services such as free transportation to the airport and the nearby Jersey Gardens Outlet Mall.
Score from 198 reviews Good 7.9/10

Newest reviews for Crowne Plaza Hotel-Newark Airport

  • Chetan
      India
    July 31, 2014

    after explaining my problem of checking in late they charged a no show and in addition charged me Usd 209++ for 3 hrs stay ..

    4.6

  • Larry
      United States of America
    July 29, 2014

    • Close location & free shuttle to EWR. • room for 3 adults & our 4 1/2 year old grandson worked well: 2 comfortable double beds

    • No free cont. breakfast • swimming pool desperately needs cleaning: saw lots of small algae floating & foggy water.

    7.1

  • Anonymous
      United States of America
    July 25, 2014

    secured parking. Near the airport.

    The room felt dirty and worn - food crumbs on desk and floor, serious cracks in sink. Staff seemed disinterested, not helpful and at times rude. Pool out of service which is why we picked this hotel - not their fault. Not a great neighborhood. Paid way too much for what we got!

    3.8

  • Antony
      Switzerland
    July 23, 2014

    Nothing

    4.2

  • Anonymous
      Czech Republic
    July 18, 2014

    Posibility to store the luggage after the stay. Many options for breakfast in hotel and surroundings. Bus stop close the hotel to NY.

    7.5

  • Anonymous
      Switzerland
    July 14, 2014

    Friendly welcome Efficient, courteous & friendly airport shuttle service Friendly & helpful restaurant staff Body lotions provided for distressing after travel Comfortable bed

    Cracks in wall/ceiling of room Damage to furniture Restaurant very dark & dingy Hotel in need of updating, not a typical Crowne Plaza

    7.1

  • Richard
      Canada
    July 8, 2014

    Great staff, excellent location, food was great, enjoyed room service, all in all I would highly recommend, would stay again. Thank you!

    9.2

  • Anonymous
      France
    July 6, 2014

    nothing

    internet staff at reception expensive parking breakfast

    2.5

  • Anonymous
      Canada
    July 1, 2014

    Swimming pool is out of order, it is summer and should always be available for guest.

    6.7

  • Claire
      United States of America
    June 29, 2014

    I got in very late at 3:00 in the morning. I called for directions on where to pick up the hotel shuttle from newark airport. I was given wrong information and took an airport shuttle to the wrong pickup location. After 30 minutes and 3 phone calls I took a cab to the hotel to find a rude staff and a smell of cigarettes. I understand the night shift is not ideal but customer service was very poor. The website should give clear directions about when and where the hotel shuttle picks up and drops off.

    2.5

  • Mark
      United States of America
    June 25, 2014

    Large room, very clean

    View of parking lot

    9.2

  • Kathryn
      United States of America
    June 23, 2014

    Close to airport. Reasonable rates for a place to sleep after a long flight.

    It took the shuttle bus 45 minutes to pick us up at the shuttle station at the airport. Other hotel shuttles were there and back multiple times before Crowne Plaza showed up. Room service forgot half our order for breakfast. They did send the other half right up but we had to call and ask where it was.

    7.9

  • Asil
      Spain
    June 15, 2014

    Place is in need of modernisation

    6.7

  • Andrew
      United States of America
    June 1, 2014

    Everything was perfect. Clean and very well appointed rooms, friendly staff and excellent resteraunt. Shuttle but was quick and on time.

    The fact I didn't stay longer.......

    10

  • Sophie
      United Kingdom
    May 29, 2014

    The tv

    The swimming pool!

    5.4

  • Anonymous
      United States of America
    May 27, 2014

    Nice sized rooms, decent amenities

    The shuttle was pretty unreliable to get to the hotel (waited almost 40 min but the hotel kept saying there was one every 15 min when we called)

    6.7

  • David
      United Kingdom
    May 22, 2014

    Staff very helpful and friendly.

    Bar and restaurant 'grubby'. Breakfast, for an American hotel, very poor indeed. Not a great start to the day in the land of breakfasts.

    5.4

  • Emilce
      United States of America
    May 20, 2014

    Hotel was clean and well kept. Good value and close to NYC without having to pay NYC prices. A very nice young man at the coffee shop.

    Location, does not seen like a safe area. THe people at the reception were dismissive and not very helpful. The breakfast buffet was awful and overpriced.

    6.3

  • Mahesh
      United States of America
    May 13, 2014

    Good location - 1.2 miles from Newark airport. Also offered a free shuttle to the airport every 30 minutes through out the day. The rooms were clean, spacious and well-maintained. Staff were quite friendly and helpful

    10

  • Chao
      United Kingdom
    May 13, 2014

    Wi-Fi connection is weak.

    6.7

  • Paul
      United Kingdom
    May 5, 2014

    the room was very comfortable

    the food was poor

    8.3

  • Abdallah
      United States of America
    April 27, 2014

    Location, which is something you can't change.

    8.8

  • Anonymous
      United States of America
    April 25, 2014

    The parking is confusing. Wish they had better communication on what the parking guidelines are!!!!

    6.7

  • Paul
      United Kingdom
    April 15, 2014

    fast efficient bus transfer from P4 at Newark airport and direct to our terminal the next morning. Good bar and food and excellent service - despite them being busy! Excellent bed and pillows and no noise

    7.5

  • Nakita
      Trinidad and Tobago
    March 30, 2014

    I liked the 24 hour cafe onsite and that the shuttle to the airport was also 24hours. The location is very close to jersey gardens mall and the hotel had a free shuttle available also.

    9.2

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