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Show map DoubleTree by Hilton at the Entrance to Universal Orlando

Customers who viewed DoubleTree by Hilton at the Entrance to Universal Orlando also viewed:

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Score from 1002 reviews Good 7.5/10

Universal's Cabana Bay Beach Resort

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Score from 393 reviews Excellent 8.8/10

Sheraton Vistana Villages Resort Villas

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Caribe Royale Orlando

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Score from 834 reviews Very good 8.5/10

Newest reviews for DoubleTree by Hilton at the Entrance to Universal Orlando

  • Edward
      United States of America
    August 30, 2014

    beds sleep good and staff very helpful

    room bathrooms could have been cleaner and parking a little to how

    8.8

  • Anonymous
      United States of America
    August 27, 2014

    Bed sheets had black stains

    9.2

  • Karen
      United States of America
    August 26, 2014

    Proximity to universal

    Room was old curtains torn no shower curtain in bathroom and bath tub did not drain

    3.8

  • Anourak
      Australia
    August 24, 2014

    Location, also good value for money. Wifi was good.

    Decor is a little old but wasn't in the room for long.

    7.9

  • Anonymous
      United States of America
    August 19, 2014

    The staff was very friendly.

    Too many unsupervised children. One child used his skateboard to travel through the lobby. It is a well priced hotel, safe and clean.

    8.8

  • Dorothy
      United States of America
    August 18, 2014

    the convenience, facilities

    10

  • Leslie
      United States of America
    August 16, 2014

    The staff were friendly, warm and pleasant.

    Paying for parking, and had to call for help entering and upon return to get into parking. We were told our room key let's you in or out.

    5

  • Alper
      Turkey
    August 13, 2014

    Location is great, Universal studios is in walking distance. (15-20 min) Rooms are large, there is a pool if you ever have time to swim and a starbucks down stairs in the hotel.

    Hotel & furniture etc are a bit old. But anyway price vs quality is great.

    8.8

  • Chris
      United States of America
    August 8, 2014

    Very close to Universal Studios

    The power outlet in the bathroom did not work. The air conditioning did not function properly. We had it turned all the way down to 63 degrees and it was still warm in the room.

    6.3

  • Gertrude
      United States of America
    August 7, 2014

    Location friendly staff

    Chemical odor coming out of air-conditioner waiting hour and half for towels carpet needs cleaning ; security breech occured when another guest entered my room.

    4.6

  • Guadalupe
      United States of America
    August 5, 2014

    Staff and location!

    It was not clean as we like and appliances like coffe maker wasn't even close to the outlet wall, no bottle water or enough towels!!! We have to went to get the towels because after 2 hours waiting they didn't deliver them!

    7.1

  • David
      United States of America
    August 5, 2014

    How close it was to Universal which was the reason for our visit. How easy the taxi services were.

    We had no bath towels or shower curtain. On each of our rooms had a parking charge even though we travelled together in one car.

    7.9

  • Michael
      United States of America
    August 2, 2014

    Fire alarm went off at 1:30am thank goodness it was a false alarm.

    7.1

  • Anonymous
      United States of America
    August 1, 2014

    Friendly and helpful at check-in.

    Shower had long hairs stuck on the walls and I felt like room was not cleaned thoroughly.

    6.7

  • Jannette
      United States of America
    August 1, 2014

    Loved it!

    Didn't like the pillows only. Everything else was great!

    8.8

  • Jordana
      United States of America
    July 31, 2014

    Terrible service. Fire alarm went off as well and the staff was not accommodating

    2.9

  • Abdulrahman
      Saudi Arabia
    July 31, 2014

    every thing a must stay in hotel in universal area with every thing u need under one roof

    nothing

    10

  • Jennifer
      United States of America
    July 30, 2014

    Perfect location for visit to Universal Studios; very relaxing; super staff; excellent restaurant; and nice and clean accommodations

    We had to evacuate for a fire alarm in the middle of the night and it took us a long time to get back into our room even after determining it was a false alarm.

    10

  • Anonymous
      United States of America
    July 30, 2014

    it looks outdated.

    5.8

  • Christie
      United Kingdom
    July 29, 2014

    We really enjoyed our time in Orlando. The double tree hotel was ideal for what we needed. It was on the entrance of universal studios. We did islands of adventure and it was amazing. One thing I would say about the hotel is that the restaurants are a little expensive. There is a Walgreens and also a pub called millers pub literally next door which was really good food for a good price. I'm glad we found this.

    Prices of the restaurants

    9.2

  • Anthony
      United States of America
    July 29, 2014

    That main I loved this hotel was it was convenient to the theme park and Citi Walk.

    Only problem I had with the hotel was the shower wouldn't cut completely off... sound of dipping water while you're sleeping sucks!

    7.1

  • Tammy
      United States of America
    July 29, 2014

    The location is great and the hotel is maybe 5 min. away. The pool is nice to come back to and relax at the end of the day.

    Asked on more than one occasion for service NOT to knock on the door and my exhausted kids were woken up.

    9.2

  • Donna
      United States of America
    July 29, 2014

    Locaton into theme parks.

    No microwave, floor in ice room stayed wet for the tworld days I was there.

    5

  • Laura
      United States of America
    July 28, 2014

    I didn't like that the housekeeping people came by the room at 8:00 a.m. in the morning!!!!

    7.9

  • Thomas
      United States of America
    July 27, 2014

    I really like the staff and they were polite and with manners. I would diffidently recommend this hotel to my friends .

    The first night we were there we had no wash cloths and had to call the front desk they took our complaint and we didn't get any wash cloths until the next day . But That was our only problem .

    10

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