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5780 Major Boulevard, Orlando, FL 32819, United States of America – Show map
|Queen Room with Two Queen Beds and Roll-In Shower|
|Corner King Room - Non-Smoking|
|Queen Room with Two Queen Beds - Disability Access/Non-Smoking|
|Queen Room with Two Queen Beds|
|King Room - Disability Access/Non-Smoking|
|Queen Room with Bath Tub - Disability Access/Non-Smoking|
|King Room with View - Non-Smoking|
|King Room with Roll In Shower - Disability Access/Non-Smoking|
|Queen Room with Roll in Shower - Disability Access/Non-Smoking|
|Two-Bedroom Suite - Non-Smoking|
|Room Selected at Check-In|
|Queen Room with Two Queen Beds and View - Non-Smoking|
|Queen Room with Two Queen Beds - Allergy Free|
|Premium Queen Room with Two Queen Beds - Non-Smoking|
|Queen Room with Two Queen Beds - Non-Smoking|
|Queen Room with Bath Tub - Disability Access/Non-Smoking|
|Queen Room with Two Queen Beds and View|
|Queen Room with Roll In Shower - Disability Access|
|King Room - Non-Smoking|
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741 verified reviews
They speak your language!
DoubleTree by Hilton at the Entrance to Universal Orlando's staff speaks: English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Fitness Center, Hot Tub, Game Room
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 14 per day.
Private parking is available on site (reservation is not needed) and costs USD 18 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
4:00 PM - 11:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 739 reviews
Value for money
Show reviews from:
In the center of Universal Orlando Resort, this resort offers free Wi-Fi and exclusive Early Park Admission to select rides and attractions for guests who buy park tickets.
Score from 1033 reviews Excellent
In a great location on International Drive, this Orlando hotel features free scheduled transportation to Walt Disney’s Epcot and Universal Studios Orlando.
Score from 1492 reviews Good
This Orlando Hotel is within a 5-minute drive of Celebration, a Disney town. This hotel has a transportation service to Disney World and Downtown Disney and features 4 restaurants.
Score from 575 reviews Good
This tropical-style Orlando resort features an outdoor pool, spa, and fitness center. Tennis courts, a playground, and a game room are also available.
Score from 1114 reviews Very good
Room smelled of cigarette smoke Carpets were threadbare Rooms weren't very clean Rooms had rust / dirt View was terrible Only 2 cups for coffee despite 4 people in room Shuttle to Universal only ran til 11am No breakfast included despite the price tag
The provided me with a rollaway bed at no cost.
Booking.com didn't submit my reservation, so when I arrived, I didn't have a reservation even though my cc ha been charged. Secondly, the restaurant (the one at the front with the bar), was unable to accommodate the very few people dining. We waited 45 min for a salad, sandwich, send wings.
Sean at front desk was awsom
Room service was difficult to use and no condiments sent... Took over 1 1/2 hours
Breakfast Buffet - Overpriced!!
I wish it had an in door pool
Excellent staff, great bedroom and a very comfortable bed. And also great location
They don't include the parking in the price, so I've tonpay an additional amount for parking my car at the hotel
Unfriendly check-in staff
Localizacao, facil check in e check out, atenciosos,elevadores rapidos
Estacionamento nao gratuito para hospedes
Nice room with view of Universal Studios, staff was efficient and the free Wi-Fi funtionned properly.
Very expensive breakfast
Very large and clean room. Less than 1 km from Universal Studio Resort (there is a free bus service to reach it and you can buy tickets inside the hotel). The bathroom was clean but a little bit old.
Staff was courteous. Our room was great. The walk to universal was great. 15 to 20 minute walk away from the hotel to the park and CityWalk.
Not a whole lot bad.
The staff was very well trained in interacting with guests which meant a lot to us after a long trip. Their politeness and professionalism encouraged us to return.
the surprise parking fee and the difficulty leaving and entering the parking area. The room key failed to allow access and departure on several occasions. All in all, it was a very good stay.
Friendly staff and excellent location
The building is old and outdated. And the a/c system is noisey. But other than that the stay was awesome
I loved the Hotel having Mrs. Clause give hot chocolate to the kids- it was fun watching their excited faces. Also the holiday decorations were terrific.
I was disappointed that when we checked in the shuttle to Universal was already full and we couldn't even take it back from the park. The warm cookies upon check in but was nice but I was unhappy that the cookies had tree nuts and my allergy child couldn't have one- would have preferred plain chocolate chip or sugar cookie.
Location Location Location
Location to Universal
This is the worst service I have ever experienced at a hotel! Starting from the Valet(or lack of) service. I phoned reception asking for a hairdryer it came on the 3rd request a day later! No towels at pool even after many guests asking they never arrived! Roomed was being cleaned when we arrived back from park at 5.30pm!
Staff and manager were very nice and apologetic however the corporate management was atrocious. The staff in all areas were lacking in materials and assets to accommodate even simple requests. Morale of the staff was visibly low and many expressed their frustrations with thier inability to accommodate guests. The building was in disrepair and not kept up. The restaurants were not as advertised. Basically you are paying for being across the street from universal so if you can live without the immediate proximity spend your money elsewhere.
Location. We never actually used the wifi but since there wasn't a "don't know" bubble I guessed it would've been good or acceptable. My wife used the hotel facilities on the first floor to access her email and print our airline tickets. It was very helpful. I found the hotel while price shopping others online, and paid the price there as that deal was offered, I am not sure the actual hotel rate but believe it to be higher than what I paid.
Bathroom was dated, carpet was wet between the bed and closet. I didn't bring it up to the staff, it was one night so I just avoided that side. $15 dollar per night parking fee, although I know it is a common practice in this market.
The staff are really friendly and helpful. Nothing is too much for them. Relaxed atmosphere.
Plastic furniture in restaurant.
Paying to park my car
Location and cleanliness
The room had a damp odor
The room was very spacious, great beds, fun goodies left in the room. The location was perfect for our dinner plans at Millennia.
The Coke machine on the second floor only dispensed waters- needed caffeine!
Price, Location, Cookies at check-in, restaurant choices near hotel. Walking distance to Universal was manageable Pool seating
Didn't purchase, but breakfast buffett is overpriced when you have a Golden Corral next door that was very clean and the food was very fresh.
They need at least 2 shuttles that run in 30 minute increments. Free shuttle was advertised, but always full and you were not allowed to book in advance.
Bed was comfortable and the room temp was very good as well. Great sleeping and hotel was quiet. Not sure if I got the triple AAA discount. Forgot to ask. Sigh :) Over all satisfied. We Love Double Tree Hotels.
I did not like that they charged extra for parking.$15.00 per day/night. That was a surprise to me. The breakfast buffet was a bit pricey as well. $18.00, too high.
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