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311 West 39th Street, Midtown West, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9.1/10! (score from 1782 reviews)
Rated by guests after their stay at Element Times Square West.
|Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with City View|
|King Studio with City View|
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1788 verified reviews
They speak your language!
Element Times Square West's staff speaks: Spanish, English
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Fitness Center, Bikes Available (free)
Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 2 years stays free of charge when using existing beds.
Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1782 reviews
Value for money
Show reviews from:
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 162 reviews Good
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 11216 reviews Review score
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2931 reviews Very good
This centrally located Manhattan hotel offers a 24-hour gym, on-site dining, and suites with kitchenettes. It is 2 blocks from Times Square and the Theater District.
Score from 1996 reviews Very good
not pet friendly
Friendly staff Location Comfortable bed
Free breakfast, Wifi and happy hour Very comfortable with a good lounge. Three fast elevators Excellent location, near everything Icon parking just across the street, where I picked up my Hertz rental We had a little issue with our TV not working and it was solved in a glance - the technician came in two minutes and solved the problem, that was only a disconnected power cord.
Would be perfect if the room had a little more space, but it was not a issue in our stay.
Cleanliness Spacious rooms Good room facilities Great Location for Macys Free Breakfast Professional staff
Elevators can be slow
Excellent location. Westin affiliated. Free breakfast. Free - Happy Hour -drinks and snacks. Free WiFi
All room doors slam shut loudly. All doors need upgraded door dampers!!
It was a perfect choice!
Everything. Clean. Comfortable. 2 min walk to the subway. Free breakfast. Free wifi. 24 hour lobby snacks. Modern.
The wait for the elevator was often way too long. They have 3 but they're tiny. Waited ten mins during peak hours.
Clean, comfortable room without carpet. Temperature in room very well regulated. Great shower.
The staff were generally very friendly and helpful, but two incidents indicated an apparent lack of care. The first caused the hotel's cordless phone next to my bed to start beeping incessantly at about midnight! The second involved staff at front-desk indicating that my request would be attended to, but it was not.
Everything: location, staff, breakfast was amazing. Wifi fast and concierge was knowledgeable. Will definitely recommend this place to friends and family
The Element was perfect for our quick exploration of NYC during the holidays. The staff was excellent, the room was perfect for us, and the delicious breakfast got us started on our day.
Location and comfort of beds excellent. Staff very helpful.
Room size - given we were traveling with two children (family of four) we found that the room size was incredibly small for the week of our stay.
good location good breakfast good wifi
location was perfect. 1 block from port authority. convenient distance to many local attractions and subway lines. super high end rooms, and free breakfast and cocktails.
kept telling us room would be ready in 20 minutes, 2 hours later we realized we wasted the time sitting there when we couldve checked the bags and just come back. check in was very disorganized, but everyone was still pleasant
Everything was fine except the lack of chest of drawers.
Room needs chest of drawers. Had to keep folded clothes in the suite case.
just the best location and friendly staff.
The people at the check in were so accommodating and very friendly. We had a problem checking in and Emely took care of it very professionally and swifly. Vivian took care of our bags and when we realized we forgot our camera she took us to our bags and told us to take our time. The hotel was very busy but she was patient and very kind. Freddy the doorman was working fast and efficiently as well. We were very impressed.
The bathroom was a little dirty
the lifts! and communal breakfast.
The staff was very pleasant and helpful!
Breakfast needs lots of improvements.
Kind staff, with great location
Everything! Will stay again!
Location and comfortable and quiet room; very friendly staff!
Breakfast is not quiet as I expected with SPG standards
I really researched hotels before booking the Element...and it was the perfect choice. The only bad reveiw I read talked about "slow elevators"...we stayed on the 40 th floor, and the view could not have been better....it may take a couple of minutes for an elevator..but it was no problem. Worth the top floor! Staff was wonderful, location the best, and even "free" breakfast was very good.
I can't think of anything!
Great location for all NYC sites and very close to Time Square. Breakfast, happy hour and water, coffee/tea station in the lobby a very nice touch. Staff were welcoming and wanted you to have a good time in NYC.
Sadly we heard the protestors several nights as they marched the streets but that is just part of being in NYC and close to all that the city has to offer. Certainly not a hotel issue.
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