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311 West 39th Street, Times Square, New York City, NY 10018 – Show map
Excellent location – rated 9.1/10! (score from 1801 reviews)
Rated by guests after their stay at Element Times Square West.
|Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with City View|
|King Studio with City View|
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1801 verified reviews
We speak your language
Element Times Square West's staff speak: Spanish, English
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Fitness Center, Bikes Available (free)
Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Free! One child under 2 years stays free of charge when using existing beds.
Free! Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Element Times Square West accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1801 reviews
Value for money
Show reviews from:
This hotel offers contemporary suites with free Wi-Fi access and serves a complimentary full breakfast buffet every morning.
Score from 1032 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2051 reviews Good
Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.
Score from 39 reviews Excellent
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 737 reviews Very good
The room was clean, well organized and tastefully decorated. Ample room to maneuver. Was nice having a kitchen with all the amenities. Hotel was centrally located and easy to find, close to subways and train stations.
Terribly slow elevator; inadequate breakfast; noisy and crowded neighborhood.
Location is really good and staff are so helpful. Room are so clean and breakfast is a plus.
The bunch of smelly garbage in front of the hotel is horrible. Very dirty view outside the hotel.
Close to Times Square/metro/shops Refreshments provided were excellent Staff was considerate, kind, and helpful Kitchenette was useful/money saver
Wifi was terrible in our room Elevators were extremely slow from the rooms down to the lobby/seemed to favour highest floors (30+)
location to times square shopping,: practical kitchen to save on meals ; rooftop area can go up, view the city and have drinks with friends;price
location close to bus station although great if u have to catch a bus back to PA ;dont have to drag luggage too far
The elevetor so crawded
Checked in late after a show and their system wasn't processing credit cards so they couldn't give us a room key- had to be escorted by the doorman to the room. We went out after to eat and room key still wasn't ready. When we got up to the room the tv remote was missing so we had to call the front desk to bring us up a remote. No discount for the inconvenience and this shouldn't happen for $250 a night.
chic. clean and comfy. loved the kitchenette and rooftop. be sure to go up on the roof at night! good free breakfast!
helpful, friendly staff view from roof terrace
view from room - run down area with rats running around
Elevators in the morning
I would have traded my efficiency on the 12th floor for a room without on a higher floor.
Price Location Free Breakfast Staff
Rooms are little bit small
Only stayed one night. Good all the way around. P
The view of the city. The kitchenettes are great!!
The wait for the elevators is way too long!!!
The hotel location was excellent. Staff were great, rooms were amazing and the view was incredible. In reception they had a great machine which told you what there was to do out and about. Staff were able to look after bags when we had checked out for 5 hours while we went shopping! Amazing place to stay.
The breakfast area was too small and there was no one cleaning the tables after someone had finished. Also could take as long as 15 minutes to get the lift too our floor
New, well-kept, clean, convenient and reasonably priced.
Front desk very helpful and fast. Pur room actually had a street view. Loved the full kitchenette.loved the day I got on booking I would not have gotten the room otherwise
Elevators Took quite a long time I was happy to be on the 6 floor. After a full day enjoying the city we came back to find we had been locked out of our room. House keeping went into our room even w our no disturb sign and told the management there was evidence of us smoking in the room. I am not a smoker and am actually allergic so this was very disheartening and felt uncomfortable w the maid service after that. We cleared it up the next day w management but it was just not necessary and totally uncalled for. Also doors to other rooms were very loud when being opened and closed.
Location Confort Cleanness
Staff were excellent I will surely recommend this place to all family and friends
Night Time at Time Square.
wifi signal was stronge
A/C had a water leakage
location, breakfast, clean!! friendly staff
We enjoyed the stay so much that we booked our last night in NY at Element again! The staff is extremely friendly, great rooms, great price and excellent location. We were in walking distance from broadway theatres, times square, 5th avenue, metros and bus station.
We enjoyed the location and the room was a good size. We enjoyed the substatial breakfast available.
sometimes there was a long wait for the lifts.
The view of the hotel was just amazing!! I had everything right infront of my eyes from Empire States to Hudson River I also love the kitchenett perfect! It was big for NYC spaces!! and that's big plus for NY I saw a lot of bad revies about the elevator it was just fine to me probably because I didn't use it during " rush hours" but my experience was 100% positive
Nothing everything was just perfect. I love this hotel
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