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311 West 39th Street, Midtown West, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9.1/10! (score from 2062 reviews)
Rated by guests after their stay at Element Times Square West.
|Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with City View|
|King Studio with City View|
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543 properties in New York City
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2069 verified reviews
They speak your language!
Element Times Square West's staff speaks: Spanish, English
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Fitness Center, Bikes Available (free)
Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 2 years stays free of charge when using existing beds.
Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2062 reviews
Value for money
Show reviews from:
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 596 reviews Good
Located just a 5-minute walk from Madison Square Garden, this Midtown Manhattan hotel features a complimentary hot breakfast daily, as well as dinner on some week nights.
Score from 731 reviews Excellent
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2969 reviews Very good
With easy access to Broadway theaters, Times Square, and Fifth Avenue shopping, this Manhattan hotel offers luxurious guestrooms with stunning views of the city as well as enjoyable facilities.
Score from 1046 reviews Good
Close to many attractions. Easy to use the subway line close by. Several continental breakfast choices, including hot options. Helpful staff, though not exceptionally friendly. Laundry room on site. Very good price.
Breakfast was crowded and hot food options ran out consistently. Get ready for the noise of a busy city at night! Uncomfortable pillows. Housekeeping did not clean very well during our stay. The room was clean to start with, but they didn't do much while we were there.
Close to everything. Great to have a real kichenete in the room. Nice terrace at the roof top. Very good breakfast. Coffee and tee available all day long. Washing room and gym . Convinient store at the lobby. I loves this hotel
The elevators are a nightmare! Too few to support the hotel, had to wait 15 - 20 mins for an elevator each time!!
Free breakfast and coffee nice fridge in room close to times square, subway, port authority, plenty of shopping and restaurants nearby
elevators slow ( 39 floors!) lobby a little crowded, in NYC you are not hanging out at the hotel!
Beds comfy. Good staff. Good location.
Wait time for elevators. Water pressure weak. Breakfast was below average and low quality. Construction noise at 7am.
Simply amazing!! clean, affordable, great free wifi, huge room with kitchen. loved it!
Location to mid-town and subway, large room, parking garage across street
Breakfast area was too small for the number of people and out of most food items most of time
The room was very nice and clean ..It had a neat set up with the kitchen including an apartment size refrigerator, stove, microwave and dishwasher . It offered everything you could ask for... The bathroom shower head was fabulous and everything was modern and new . The towels were not soft but the products they provided were upscale . Our room had a nice city view of the Empire State Building . The Element was a great value .. $170 including breakfast on a Saturday night in Manhattan !!! The staff was more than eager to please ...
There is no restaurant or bar in the hotel.
comfortable bed, clean and w kitchenette, staff helped make stay pleasant--parking close by too
only minus was crowd at breakfast-room is too small
Comfort of the room. Small but comfy. Friendly staff. Loaner phone charger at front deck would have been nice. Loved our booking.com "deal" would not have stayed there at regular price.
A very long wait for an elevator. An extra staff member would have been helpful for morning breakfast.
Easy to get to from Penn Station, short walk to Times Square. Clean hotel, decent breakfast, great staff
I like the fact that there was a full frig and functioning kitchen.
Location was perfect for our trip. Staff was very congenial and helpful. Room and facilities were modern and clean.
My only complaint was breakfast, would have been ok if not for the (powdered eggs) ?
Happy hour. .proximity to times square. .large modern bathroom.
Rude staff. I was initially given a room between 2 elevator shafts on the 6th floor overlooking a construction dump site. I paid $500 per night for the room. I addressed issue with manager who told me hotel was sold out and that's the room I booked. I showed him my reservation which requested a room on an upper floor and that my expectations for the price I was paying and for a westin facility was not met. When I mentioned that I am an attorney a room on an upper floor not between the elevator showed up. Very disappointed with hotel response. I frequent NYC and will not be returning to this hotel.
Room design, free coffee in a lobby, high speed good quality wifi allowing Skype connection, perfect location, walking distance to Penn station, friendly and helpful desk service, hassle free check in and check out regardless large amount of guests. Good quality and clean hotel for short and longer stay
definitely could improve breakfast, typically no parking space around hotel has to use pay parking opposite that cost USD 40 for overnight.
The staff is very gentle, the breakfast and Happy Hour are amazing. Love the bed and the kitchen facilities
The elevators are tooo slow and sometimes we had the whole hotel guests waiting. Internet was not very fast and sometimes were down. I had an issue with my room shower 2 times. It wasn't heating. They fixed and offered a change of room, which I think was nice, but no hot water in january in NY is very serious!!
How it's so close to time square
The staff is out of this world: nice, efficient and customer oriented.
Everything was perfect!
The room was too small, and the lift did not work properly so it happened to wait for a long time
This is a wonderful hotel. The rooms are nice, and comfortably sized for NYC. And they come with a kitchen including a full size fridge -- this is a huge convenience and virtually unheard of in NYC hotels.
The only "negative" I read in other reviews was that the elevators were slow. And honestly, they were a little slow, but nothing that diminished the quality of our stay. I wouldn't hesitate recommending this hotel to anyone.
good value for NYC breakfast made it easy to eat and run
I think the physical structure is somewhat tired. We both need a facelift.
clean kitchen, excellent views, clean beds and linen breakfast bonus
Round the clock availability of beverages in lobby, generous breakfast, excellent facilities. Will definitely return at the next opportunity!
Undependable elevator availability
studio with full kitchen, included breakfast and the size of the room.
elevator not effective
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