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311 West 39th Street, Times Square, New York City, NY 10018 – Show map
Excellent location – rated 9.1/10! (score from 1771 reviews)
Rated by guests after their stay at Element Times Square West.
|Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with City View|
|King Studio with City View|
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1771 verified reviews
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Element Times Square West's staff speaks: Spanish, English
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Fitness Center, Bikes Available (free)
Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Free! One child under 2 years stays free of charge when using existing beds.
Free! Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1771 reviews
Value for money
Show reviews from:
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2359 reviews Good
Located close to Rockefeller Center, this Manhattan hotel has free Wi-Fi and rooms equipped with a kitchenette and cable TV. The 49th Street subway station is 1 block away.
Score from 1677 reviews Very good
This 4 star New York City hotel is a 3-minute walk to Grand Central Station and Fifth Avenue. The hotel features an on-site bar, concierge services, and a 24-hour front desk.
Score from 675 reviews Very good
Just minutes from Times Square and Broadway theaters, this New York City hotel offers Wi-Fi access and rooms with plush bedding and a flat-screen TV. Central Park is a 5 minute walk away.
Score from 2158 reviews Good
It was perfect, we stayed three nights and right at the beginning they trated us really nice, we got there arround 10 a.m. We were so tored that the lady on the counter ordered the cleaning of the room inmediatly so we could check-in. She always tried to give the best view rooms, ours was in floor 31 and it was almost as you were looking New York from de Empire State. The room is really practical with a kichenette that includes everything from pots to forks and knifes.
This hotel was awesome, I enjoyed my time at the hotel. The staff were very helpful and the location of the hotel was brilliant, it was close to times square.
nothing I enjoyed my time at the hotel and in New York.
Great location near Times Square and virtually next to Port Authority Bus terminal. Nice clean rooms with good kitchen facilities. Breakfast was good if a little chaotic.
lifts were sometimes difficult to get a peak times
Everything except waiting 10 mins for a lift
Long Wait For Lifts
Comfort of the room, great view, all staff very helpful, complimentary breakfast, central position in the city
A bit busy at breakfast time, but worth the wait and not a problem.
Lovely hotel. Breakfast and wifi included and great views from the bedroom.
Lifts were terrible! They need to sort out the programming of where the lifts stop according to the button presses. We were kept waiting on one occasion 12 minutes waiting for one of the 3 elevators to stop at our 37th floor even though the lifts would rise to floors above ours or one floor below! Must get this sorted. Everyone was complaining.
Very good location. Big shower, great view (empire state building), good bed and storage . Friendly and helpfull staff. Hotel arranged airport "shuttle" and kept our luggage after checking out. Enough choice at breakfast ! Overall a good hotel and i would recommend it to everyone.
Not enough room for everyone to sit at breakfast although it could be by removing furniture that are not needed. Elevators are very strange and kept passing by without picking us up on busy times (breakfast). The floor in the room wasn't clean when we arrived we needed to tell the reception 3 times and still wasn't that clean as you aspect.
Food, drinks, wifi
Didn't get a turndown service on Monday / Tuesday, floor 38
The view was great, bed was comfy, staff was very helpful and the fridge and kitchen was a blessing as I was travelling with a non stop eating teenage boy.
Elevators were so slow, wifi wasn't great, breakfast was a bit of a cluster. Should have food lines at two different areas so it wasn't such a madhouse.
Location is good Comfortable bed Apartment clean B'fast satis
Lifts did not cope - Labor Day w'end Crowded Lift foyers very hot Not sure if would recommend
Everything but elevators.
Room Location Roof top view
Breakfast room (small and cafeteria like) Check-in hall (small and plain)
The room was clean, well organized and tastefully decorated. Ample room to maneuver. Was nice having a kitchen with all the amenities. Hotel was centrally located and easy to find, close to subways and train stations.
Terribly slow elevator; inadequate breakfast; noisy and crowded neighborhood.
Location is really good and staff are so helpful. Room are so clean and breakfast is a plus.
The bunch of smelly garbage in front of the hotel is horrible. Very dirty view outside the hotel.
Good location, very nice and comfortable, great price.
long waiting for the elevators
Close to Times Square/metro/shops Refreshments provided were excellent Staff was considerate, kind, and helpful Kitchenette was useful/money saver
Wifi was terrible in our room Elevators were extremely slow from the rooms down to the lobby/seemed to favour highest floors (30+)
location to times square shopping,: practical kitchen to save on meals ; rooftop area can go up, view the city and have drinks with friends;price
location close to bus station although great if u have to catch a bus back to PA ;dont have to drag luggage too far
The elevetor so crawded
Checked in late after a show and their system wasn't processing credit cards so they couldn't give us a room key- had to be escorted by the doorman to the room. We went out after to eat and room key still wasn't ready. When we got up to the room the tv remote was missing so we had to call the front desk to bring us up a remote. No discount for the inconvenience and this shouldn't happen for $250 a night.
chic. clean and comfy. loved the kitchenette and rooftop. be sure to go up on the roof at night! good free breakfast!
helpful, friendly staff view from roof terrace
view from room - run down area with rats running around
Elevators in the morning
I would have traded my efficiency on the 12th floor for a room without on a higher floor.
Price Location Free Breakfast Staff
Rooms are little bit small
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