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311 West 39th Street, Midtown West, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9.1/10! (score from 1756 reviews)
Rated by guests after their stay at Element Times Square West.
|Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with City View|
|King Studio with City View|
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1759 verified reviews
They speak your language!
Element Times Square West's staff speaks: Spanish, English
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Fitness Center, Bikes Available (free)
Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 2 years stays free of charge when using existing beds.
Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1756 reviews
Value for money
Show reviews from:
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Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.
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In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2930 reviews Very good
This lower Manhattan hotel is located in the Financial District across from the One World Trade Center site. The hotel offers a heated indoor pool and rooms with flat-screen TVs.
Score from 373 reviews Very good
Very nice otherwise.
The housekeeping staff knocked on my door 3 seperate times to ask if I was in there. I answered yes and they said okay. Then the fourth time, one of them just barged in while me and my lady were having sex. Very rude and unprofessional.
Ideal for visitors
Location, room facilities, bed sheets and pillows. staff assistance.
breakfest facility overloaded with too many guests. no plca to sit. waiting time to elevators at times is a few minutes in short - some hotel facilities are too small in proportion to the hotel population.
The staff was wonderful! Elizabeth, who checked me in, was delightfully helpful and was able to confirm my late (1pm) checkout, when I checked in, awesome! Thank you for a wonderful stay!
internet did not work took forever to get the right keys for my room they actually wrote the wrong number on the key packet and set me into someone elses room... needless to say I will not go back there
Compact efficiency, clean modern decor, wonderful shower, well equipped kitchenette. Good selection of restaurants within walking distance with local flavor.
Elevators were a bit of a wait when the check in/out was busy. TV seemed like it was sharing the bed. Traffic noise a bit much but then again we're country folks not used to the sounds of the city..
Location is very good while traveling by bus. 3mins walk from port authority . staffs very kind. Place very clean.
Something have to be done with the elevator .doesn't stop some floors gave a big stress while we have to take the bus.
Close to everything and great value
Very pleased with our location on the 40th floor (just walk up 1 flight of stairs to the roof). Never waited for more than 5 minutes on elevator that so many other reviewers complained about. Breakfast was good, but you do have to get there early for the best selection. Fantastic location. Just a few blocks to Times Square and Broadway Theatres. Marvelous view of the city and Hudson river. Could see the cruise port and our ship from our hotel window when it came in on Monday!
Loved everything about our stay and the hotel. The room and beds were wonderful. The staff was fantastic. The breakfast was worthwhile. And we only had to wait longer than a couple minutes for an elevator once. They also held our luggage for us prior to check-in and after check-out so we could walk around the city without the added burden.
Nice room, good food, elevators quick I was there with a daughter
A dog getting on the elevator when I was on it
Excellent staff and good customer service...Clean spacious rooms with comfortable beds.
The only thing was the waiting time for the lifts to come down during busy times.
liked the location and complimentary breakfast
when i first booked with booking.com, i was told the price was $ 184 plus taxes and therefore assumed the confirmed price of $750 for three nights included all fees and taxes... happy with hotel but would not use booking.com again
Location, location, location Helpful staff
Coffee machine, self-contained kitchen and breakfast included in the price. Conveniently located to the Port Authority Bus Terminal/42nd St (Subway station) for those wanting to use the train. For those who want to walk it is in a great location for many attractions, also near to a number of great bus routes (to get home when you have been walking all day!)
There are not enough lifts for the number of floors and rooms. Unfortunately the cleaning staff can over-ride the lifts and seem to take at least one of the three out of service at critical times. Breakfast is very popular so overflow is either in the foyer (which is well furnished) or back to you room .... if you can get a lift.
Good location .
Elevator were too loud at night. I was in last floor and infront of elevator . So request a room away from elevator .
-Convivial atmosphere -Clean, fresh rooms and common areas -Great value -Free breakfast, and free happy hour drinks with snacks
-Area is fairly quiet for Manhattan... until you get to Times Square, which is always tourist hell -Elevators were a problem - not uncommon to wait 10 minutes for one
The hotel was clean and the room as well. The staff was amazingly nice. The room was a decent size considering that we are in prime NYC location. Breakfast was good.
I would have liked healthier options at breakfast. The ready made breakfast sandwiches were good but there were just not enough to meet demand.
Facilities shoud be more betters
Room was very spacious, kitchen facilities excellent. Location was also good. Good Gym
Lifts took ages to get to floors, only 2 lifts in the hotel. Breakfast area was a mind field, lack of seating provided and food options limited to say the least.
Staff were very helpful Location was perfect
The lifts are slow when it's busy
Location ,Staff and facilities.
Elivators.Sometimes it took me 30 minutes waiting for one of them.
Average waiting time for elevators
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