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Newest reviews for Element Times Square West

  • Anouk
      Belgium
    September 14, 2014

    Very good location. Big shower, great view (empire state building), good bed and storage . Friendly and helpfull staff. Hotel arranged airport "shuttle" and kept our luggage after checking out. Enough choice at breakfast ! Overall a good hotel and i would recommend it to everyone.

    Not enough room for everyone to sit at breakfast although it could be by removing furniture that are not needed. Elevators are very strange and kept passing by without picking us up on busy times (breakfast). The floor in the room wasn't clean when we arrived we needed to tell the reception 3 times and still wasn't that clean as you aspect.

    7.9

  • Anonymous
      United Kingdom
    September 11, 2014

    Food, drinks, wifi

    Didn't get a turndown service on Monday / Tuesday, floor 38

    9.6

  • Gabrielle
      United States of America
    September 10, 2014

    The view was great, bed was comfy, staff was very helpful and the fridge and kitchen was a blessing as I was travelling with a non stop eating teenage boy.

    Elevators were so slow, wifi wasn't great, breakfast was a bit of a cluster. Should have food lines at two different areas so it wasn't such a madhouse.

    8.3

  • Kay
      Australia
    September 6, 2014

    Location is good Comfortable bed Apartment clean B'fast satis

    Lifts did not cope - Labor Day w'end Crowded Lift foyers very hot Not sure if would recommend

    7.1

  • Anonymous
      United States of America
    September 5, 2014

    Everything but elevators.

    Elevators.

    9.6

  • Josée
      Canada
    September 3, 2014

    Room Location Roof top view

    Breakfast room (small and cafeteria like) Check-in hall (small and plain)

    8.3

  • Anonymous
      United States of America
    September 2, 2014

    The room was clean, well organized and tastefully decorated. Ample room to maneuver. Was nice having a kitchen with all the amenities. Hotel was centrally located and easy to find, close to subways and train stations.

    Terribly slow elevator; inadequate breakfast; noisy and crowded neighborhood.

    7.1

  • John
      Canada
    September 1, 2014

    Location is really good and staff are so helpful. Room are so clean and breakfast is a plus.

    The bunch of smelly garbage in front of the hotel is horrible. Very dirty view outside the hotel.

    7.9

  • Anonymous
      Canada
    August 29, 2014

    Close to Times Square/metro/shops Refreshments provided were excellent Staff was considerate, kind, and helpful Kitchenette was useful/money saver

    Wifi was terrible in our room Elevators were extremely slow from the rooms down to the lobby/seemed to favour highest floors (30+)

    9.2

  • Denise
      United States of America
    August 27, 2014

    location to times square shopping,: practical kitchen to save on meals ; rooftop area can go up, view the city and have drinks with friends;price

    location close to bus station although great if u have to catch a bus back to PA ;dont have to drag luggage too far

    10

  • Nawaf
      Kuwait
    August 26, 2014

    The elevetor so crawded

    8.3

  • Anonymous
      Latvia
    August 17, 2014

    breakfest offer

    7.5

  • James
      United States of America
    August 8, 2014

    Good breakfast

    Checked in late after a show and their system wasn't processing credit cards so they couldn't give us a room key- had to be escorted by the doorman to the room. We went out after to eat and room key still wasn't ready. When we got up to the room the tv remote was missing so we had to call the front desk to bring us up a remote. No discount for the inconvenience and this shouldn't happen for $250 a night.

    5.8

  • Shanna
      United States of America
    August 8, 2014

    chic. clean and comfy. loved the kitchenette and rooftop. be sure to go up on the roof at night! good free breakfast!

    10

  • Anonymous
      United Kingdom
    August 8, 2014

    helpful, friendly staff view from roof terrace

    view from room - run down area with rats running around

    7.9

  • Olga
      United States of America
    August 6, 2014

    Room cleanness

    Elevators in the morning

    10

  • Kenneth
      United States of America
    August 5, 2014

    I would have traded my efficiency on the 12th floor for a room without on a higher floor.

    10

  • Fares
      United States of America
    July 28, 2014

    Price Location Free Breakfast Staff

    Rooms are little bit small

    9.2

  • Shawn
      United States of America
    July 27, 2014

    Only stayed one night. Good all the way around. P

    7.5

  • Lynn
      United States of America
    July 22, 2014

    The view of the city. The kitchenettes are great!!

    The wait for the elevators is way too long!!!

    10

  • Charlotte
      United Kingdom
    July 18, 2014

    The hotel location was excellent. Staff were great, rooms were amazing and the view was incredible. In reception they had a great machine which told you what there was to do out and about. Staff were able to look after bags when we had checked out for 5 hours while we went shopping! Amazing place to stay.

    The breakfast area was too small and there was no one cleaning the tables after someone had finished. Also could take as long as 15 minutes to get the lift too our floor

    9.2

  • Anonymous
      United States of America
    July 17, 2014

    New, well-kept, clean, convenient and reasonably priced.

    9.6

  • Anonymous
      United States of America
    July 16, 2014

    Front desk very helpful and fast. Pur room actually had a street view. Loved the full kitchenette.loved the day I got on booking I would not have gotten the room otherwise

    Elevators Took quite a long time I was happy to be on the 6 floor. After a full day enjoying the city we came back to find we had been locked out of our room. House keeping went into our room even w our no disturb sign and told the management there was evidence of us smoking in the room. I am not a smoker and am actually allergic so this was very disheartening and felt uncomfortable w the maid service after that. We cleared it up the next day w management but it was just not necessary and totally uncalled for. Also doors to other rooms were very loud when being opened and closed.

    6.3

  • Diana
      Colombia
    July 15, 2014

    Location Confort Cleanness

    9.6

  • Salamatu
      United States of America
    July 13, 2014

    Staff were excellent I will surely recommend this place to all family and friends

    9.6

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