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311 West 39th Street, Midtown West, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9.1/10! (score from 1794 reviews)
Rated by guests after their stay at Element Times Square West.
|Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with City View|
|King Studio with City View|
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1795 verified reviews
They speak your language!
Element Times Square West's staff speaks: Spanish, English
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Fitness Center, Bikes Available (free)
Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 2 years stays free of charge when using existing beds.
Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1794 reviews
Value for money
Show reviews from:
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 205 reviews Good
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 11273 reviews Review score
Just a 5-minute walk from New York Penn Station, this Midtown Manhattan hotel features a complimentary in-room wired and wireless Internet, daily complimentary hot breakfast and dinner with beverages...
Score from 519 reviews Excellent
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2919 reviews Very good
I like the Bed and Kitchen also the Shower bedroom , they feel so good !!! Love it !!!!
The staff was GREAT!
Found out about the roof top deck , too late to see the Christmas light.
Tv too small for distance from bed.
The location was excellent. It was very close to subway, bus authority and Times square. Facilities were perfect for what we were looking for and staff were very friendly and helpful.I didn't have a problem with the lift-shirts like in other revinews and the breakfast was great but you do need to be up early if you want a seat but you can just bring it back to your room. I would definitely recommend the hotel and will be staying again!
Everything was fabulous thank you.
Breakfast seating was a little bit of an issue but we got seats in the end. Also housekeeping didn't clean our room on one day so we ran out of towels. This was rectified very quickly so not an issue.
Room was everything we could need. loved the happy hour and great free breakfast
elevators a bit slow
Very good experience for a fair price. Beds very comfortable. Good wireless. Kitchen very convenient. Heating very quick, although a bit noisy. Good breakfast.
For some reason the second day they didn't allow me to pay cash for the stay.
- awesome service from ivory! - free flow of hot beverages - breakfast - excellent location
- slow moving elevator
the place was very nice and the rooms were comfortable
the free breakfast was poorly organized and had nothing left. Not enough help to keep it clean.
Very friendly and helpful staff. Location 3 blocks from times square and subway . view from terrace was amazing. Comfortable beds and an amazing rain shower! !
Beautiful views and spacious room. Really nice staff.
Peculiar smell in lobby.
not pet friendly
Friendly staff Location Comfortable bed
Free breakfast, Wifi and happy hour Very comfortable with a good lounge. Three fast elevators Excellent location, near everything Icon parking just across the street, where I picked up my Hertz rental We had a little issue with our TV not working and it was solved in a glance - the technician came in two minutes and solved the problem, that was only a disconnected power cord.
Would be perfect if the room had a little more space, but it was not a issue in our stay.
Cleanliness Spacious rooms Good room facilities Great Location for Macys Free Breakfast Professional staff
Elevators can be slow
Excellent location. Westin affiliated. Free breakfast. Free - Happy Hour -drinks and snacks. Free WiFi
All room doors slam shut loudly. All doors need upgraded door dampers!!
It was a perfect choice!
Everything. Clean. Comfortable. 2 min walk to the subway. Free breakfast. Free wifi. 24 hour lobby snacks. Modern.
The wait for the elevator was often way too long. They have 3 but they're tiny. Waited ten mins during peak hours.
The room was very comfortable. Loved the beds. It was nice to have the kitchenette, loved the shower.
The room appeared very clean and then I dropped something that rolled under the bed. When I got down and looked under the bed, Yuck! it was filthy, lots of debris, dust bunnies and items evidently lost by other guests. I decided not to tell my traveling companion, who would have wanted a new room. In spite of that I would still recommend the hotel highly
Clean, comfortable room without carpet. Temperature in room very well regulated. Great shower.
The staff were generally very friendly and helpful, but two incidents indicated an apparent lack of care. The first caused the hotel's cordless phone next to my bed to start beeping incessantly at about midnight! The second involved staff at front-desk indicating that my request would be attended to, but it was not.
Everything: location, staff, breakfast was amazing. Wifi fast and concierge was knowledgeable. Will definitely recommend this place to friends and family
The Element was perfect for our quick exploration of NYC during the holidays. The staff was excellent, the room was perfect for us, and the delicious breakfast got us started on our day.
Location and comfort of beds excellent. Staff very helpful.
Room size - given we were traveling with two children (family of four) we found that the room size was incredibly small for the week of our stay.
good location good breakfast good wifi
location was perfect. 1 block from port authority. convenient distance to many local attractions and subway lines. super high end rooms, and free breakfast and cocktails.
kept telling us room would be ready in 20 minutes, 2 hours later we realized we wasted the time sitting there when we couldve checked the bags and just come back. check in was very disorganized, but everyone was still pleasant