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311 West 39th Street, Times Square, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9.1/10! (score from 1793 reviews)
Rated by guests after their stay at Element Times Square West.
|Double Room with Two Double Beds|
|King Room - Disability Access|
|King Room with City View|
|King Studio with City View|
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553 properties in New York City
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1793 verified reviews
They speak your language
Element Times Square West's staff speaks: Spanish, English
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Fitness Center, Bikes Available (free)
Food & Drink
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 2 years stays free of charge when using existing beds.
Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1793 reviews
Value for money
Show reviews from:
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2848 reviews Good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2907 reviews Good
Within a 15-minute walk of Times Square, this New York hotel features ticket services and free Wi-Fi. It is 2 blocks from the 42nd Street Port Authority Subway Station.
Score from 511 reviews Very good
The Theater District of Times Square is an 8-minute walk from this Manhattan hotel. It features a restaurant, state-of-the-art 24-hour fitness center and a 32-inch flat-screen cable TV in every room.
Score from 1298 reviews Very good
The location was excellent! Very close to the subway and the electric times square. Staff were friendly and very helpful; there was a fault with our shower and the maintenance staff came to us immediately and fixed it first thing in the morning. Would definitely stay again.
The only downside was that the street noise was very loud in our room (floor 12 of 40) meaning that we had to sleep with earplugs or have very interrupted sleep.
Location, free wifi, kitchennette
Rooms are tiny
We were very happy with the room. It was modern, clean and the beds & pillows were very comfortable.
Waiting for the elevators was dreadful. One morning we stood waiting for 15 minutes for the elevator so we could go out. We were on the 30th floor so taking the stairs was not an option.
Pricey. Breakfast was below expectation: small selection of low quality foods served on cardboard plates. Without comparison the worst breakfast we have had on a hotel in this class.
the location is 3 blocks from the Time square the breakfast ..
the WiFi was very poor and I almost had no signal all the time .. the place was so noisy .. the staff was not that cooperative ! the elevators is only 2 and you have to wait for several minutes !
nowhere to hang trousers full length otheR than on back of bathroom door or from shower rail
Location, cleanliness, comfort, value for money, great breakfast, extremely friendly and helpful staff. Westin hotels never fail.
Location staff breakfast kitchen in the room
everything was great
Room, bathroom, everything
Elevator takes for ever due to it skipping floors.
Great location Staff very friendly & helpful After 5 free drinks Fantastic rooftop viewing area
Sometimes a bit noisy at night but that's NY.
I like the fact they had a little kitchen great for long stay.
The staff were great. The rooms were well equipped with a kitchen, full size fridge. Modern and smoke free. Comfortable bed. Wifi free and quick. Happy hour with snacks beer and wine was great and a money saver.
The lifts. Some mornings it took 10 minutes to get one to stop. We almost missed a tour due to this. Breakfast area very crowded. I would have like muffins or bread to toast not just bagels. The hot breakfast sandwiches were not to my liking. Also things not alwYs replenished promptly. Eg bananas hard to get but after a day or so I noticed if you asked for one you could get one. Why not put them out?
Happy hour 5:30-7:00 with beer, wine and food It's a Westin so the bed and shower are great
There is major construction going on across the street- keep the windows closed tight Yes, the elevators can be slow
very well designed rooms and facilities. Modern and clean and stylish. Breakfasts plentiful and tasty. staff were attentive and friendly. Very impressed and would use again. looking forward to the chain being set up in Europe
The location - in the Garment District - was very central and thereful handy but extremely busy and the streets were a bit shabby, albeit there were pubs and restaurants nearby.
Breakfast was great. Everything within walking distance.
The elevator was faulty the one morning resulting in us having to go down 22 flights of stairs with a 4 and a 7 year old.
Excellent position for entertainment And Time Sqare 2/10/2014 weather was still warm.
Breakfast not suitable for Australian taste
I loved the helpful staff. The way they took care of thinks quickly. I loved the set up of the rooms, the clean bathrooms, and the roof top!
I didn't like that I had to leave. :(
Stayed one night on 34th floor views of Hudson and Empire State..
Style , location, the crews
Breakfast somehow came out very poor and not tasty . Some hard sandwich
Only thing to add, would be toothpaste, which i was hoping the room would provide
Studio room came with an unexpected small kitchenette; would be perfect if you were staying a week or so.
You'll need to plan plenty of time to enter and exit the hotel; there are only 3 elevators for 40 floors, and they are also used by staff. When I visited, only 2 were working. At least 10 minute waits. My room had no bedside lamp! Or plug!
The staff was very friendly and helpful (quick to point out helpful tips to a family with young kids). The kitchenette was a nice touch.The included breakfast and weeknight happy hour were a nice treat and the kids loved being able to go up on the roof for the great view! Good location with easy access to Metro and Times Square. Plenty of restaurants within walking distance.
Honestly, no real complaints other than the elevator seemed to have a mind of its own sometimes... it would bypass certain floors when it became busy so one time we had to wait a while to be able to go down and leave, but most times it was running fine.
Happy is included Monday through Thursdays from 5:30 to approximately 7. Each room has a mini kitchen which is a great plus.
The elevators. Breakfast variety.
Helpful reception staff Free 'Happy Hour' snacks & drinks Speedy continental breakfast Permanent coffee Cleanliness
Cleanliness of towels, bed sheets, and pillows
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