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5800 Universal Boulevard, Orlando, FL 32819, United States of America – Show map
Excellent location – rated 9.6/10! (score from 541 reviews)
Rated by guests after their stay at Universal's Hard Rock Hotel.
|Standard Queen Room with Two Queen Beds|
|Deluxe Queen Room with Two Queen Beds|
|King Suite with Two Single Beds||
|Club Queen Room with Two Queen Beds|
|Queen Room with Two Queen Beds and Garden View|
|Queen Room with Two Queen Beds and Pool View|
|Deluxe King Room|
|Club King Room|
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541 verified reviews
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Universal's Hard Rock Hotel's staff speaks: Spanish, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Game Room, Entertainment Staff
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 541 reviews
Value for money
Show reviews from:
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Breakfast Was great. And the fast passes fo the parks. We were on level 6 with newly renovated rooms.
All staff was great except for the concierge who was very arrogant and rude.
Everything. Location is great
Very good restaurant and location (near Universal Park)
How close it was to the parks.
Having paid so much for the hotel room then having to pay for parking on top of that. We stayed at this hotel for the early park entrance and fast passes. Early park entrance was for universal studios only for the whole of our stay, we never got the early entrance to IOA (our stay was for six nights) The fast pass was no good as you can not use it on a lot of the new attractions ie Harry potter, and due to so many people having them the regular line where just as long as the fast pass lines.
Easy and pleasant walk to Universal Studios theme parks, great value for money if visiting the theme parks as price includes express line access for both Universal Studios theme parks. Comfortable room, well-appointed. Great customer service and friendly staff, some more knowledgeable than others. Short drive to shopping precincts and easy access to freeways for day trips elsewhere.
Under 21-year-olds couldn't enter the Velvet Bar - we were travelling with two 19-year-olds who are of legal drinking age back home. Both were happy not to consume alcohol but a bit miffed about not being able to sit in the bar with their parents. Free WIFI access is not secure, we eventually stopped using it because we were being bombarded by messages telling us not to go any further as something was trying to steal our ID.
Price is high, but with that said it's high everywhere
You'd expect Hard Rock to get the theme right, but the accommodation was first class standard too. Worth paying that bit extra to be right next to Universal and for those neat little rock touches around the hotel.
Expect to pay for overnight parking in a city centre location, but with so much space available here it would have been good if this was included in room cost
Staff were Soo cool, friendly and helpful. Entertainment was perfect and there was always much to do.
Umm the telephone in our room didn't work that's all
I just looooved Hard Rock Hotel at Universal Studios. Our garden view room was great, the parks are within minutes walking or you can go by water taxi and you get express pass. No lines at all, except for Harry Potter. But super worth it.
The price is a little too expensive when compared to other hotels, but we get for what you pay for.
Proximity to Universal and the speed passes.
Still a little pricey.
Close to Universal parks
Value was incredible. With one night stay, guests receive early entrance and express pass for two days. Beds were perfect, room quiet, pools warm and decor a delight. My daughter and I kept on saying "worth it" throughout our short stay.
Room service slow during busy hours, so last minute orders take a long time. But, if we had planned better, I'm sure it would have been fine.
Updated, concierge floor excellent location to the parks
We enjoyed all the facilities at the hotel. Great services from staff.
Extra chargé for Wifi.
The ability for everyone to do what ever they wanted at the same time and come and go with the best of everything! Then again be in a large group works too!!! Great weekend get way!!!!
That we had to leave !
Hotel is within walking distance to park, or you can ride the ferry boat to the parks. Friendly staff, clean rooms and hotel. Free wi fi. Lounges and restaurants were good. Interesting to look at rock and roll theme items and clothing from stars.
My idea of rock and roll and the hotel's are two different things. If you have articles from the beatles and Elvis on display, It would be nice to actually hear their music. Instead, we were treated to head banging stuff that I never heard before and don't care to hear again. Experienced that same loud noise at the hard rock café. I asked the waitress about it, and she said that the DJ picks the songs. Must be an 18 year old kid with no appreciation for real music. The music was also very loud at both the café and the hotel. Hard to relax when your whole body is shaking. Of course, I may just be showing my age. Maybe they should change the name to "Head bangers Hotel" and have some pictures of a kid waving an uzi, rapping about his shoes, many girls and gold teeth, while banging on a trash can lid. If you are going to advertise a theme, then you should stick to that theme.
The location of the hotel could not be better, situated 5 mins away from the entrance to Universal Studios, it's extremely easy for everybody to get to the entrance. The staff all round are very knowledgable and friendly, which made us feel welcome. We really took advantage of getting into the parks early, being an on site hotel resident, which helped with waiting less for the very popular rides.
The only fault we have is that the grab n go breakfast room should open 30 mins earlier.
Esp for families with young children the cost of the rooms is paid by itself due to fast passes and early admission. We had 4 fast passes for the day of check in and date of check out included!!
More take out food options.
I did not enjoy sleeping on your pillows. They were far too soft. Would prefer you had different types of pillows.
I really liked the room decor it's in keeping with a modern funky hotel. The free WiFi and the staff were terrific.
There wasn't anything I didn't like.
Family room gives plenty of room for everyone to spread out and relax. Inclusion of Express Passes make the price comparable to many off-site hotels without the convenience of being so close.
the slide was closed
Great location and facilities, express passes for parks a bonus although didn't need for many of the rides as parks fairly quiet
the hotel is ok but not worth that price.
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