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5800 Universal Boulevard, Orlando, FL 32819, United States of America – Show map
Excellent location – rated 9.5/10! (score from 464 reviews)
Rated by guests after their stay at Universal's Hard Rock Hotel.
|Standard Queen Room with Two Queen Beds|
|Deluxe Queen Room with Two Queen Beds|
|King Suite with Two Single Beds||
|Club Queen Room with Two Queen Beds|
|Queen Room with Two Queen Beds and Garden View|
|Queen Room with Two Queen Beds and Pool View|
|Deluxe King Room|
|Club King Room|
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465 verified reviews
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Universal's Hard Rock Hotel's staff speaks: Spanish, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Game Room, Entertainment Staff
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 464 reviews
Value for money
Show reviews from:
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In the center of Universal Orlando Resort, this resort provides early park admission to the Wizarding World of Harry Potter and express ride access to ticket-holding guests.
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In a central location at Universal Orlando Resort, this Mediterranean-inspired resort features free Wi-Fi and express unlimited ride access, which lets ticket-holding guests skip regular lines at...
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Located next to the main entrance to the Orange County Convention Center, this 5-star hotel is 7.5 miles from Disney World. It features elegant rooms with flat-screen TVs.
Score from 711 reviews Excellent
I really liked the room decor it's in keeping with a modern funky hotel. The free WiFi and the staff were terrific.
There wasn't anything I didn't like.
Family room gives plenty of room for everyone to spread out and relax. Inclusion of Express Passes make the price comparable to many off-site hotels without the convenience of being so close.
the slide was closed
Great location and facilities, express passes for parks a bonus although didn't need for many of the rides as parks fairly quiet
the hotel is ok but not worth that price.
The location is the best of the universal hotels. Good bed ;) sorry housekeeping
The children pouring sand into the hot tub
The location and the the benefits for the universal park themes.
They couldn't accommodate a late check out . Their exceptionally high rate should at least include breakfast .
Location Bed Facilities
Don't get put on the ground floor we were opposite the creche and it felt Luke we had been put in the basement didn't feel like a 600 for 3 nights room when cleaners store is opposite other rooms are brilliant so refuse ground floor
Didn't get to see or do anything waited in line for event the whole time
No organization and security was rude. No were where we told at booking that there was a chance that we would not be able to see or hear the boys performance..very disappointed and my girls are devastated
LOCATION SERVICE FRIENDLINESS OF STAFF STAFF IS WELL INFORMED AND WELL PREPARED FOR DIRECTIONS AND INFO ABOUT MOST OF THE ENTERTAINMENT AND RESTAURANTS ETC AROUND IN THE AREA
YOU HAVE TO PAY EXTRA TO USE THE GYM
Nice staff Súper club level The Palm restaurant is brillant Express pass to Universal when you have tickets Got a lot off birtdays retreats Beautiful pool area
Would have been nice with discounts tickets to Universal
location, cleanliness, club floor, club room, amenities, sleeping room, club floor bartender, maids, and porter staff, in-room food service.
lack of overall friendliness, knowledge, organization and service at restaurants, front desk, and concierge. This would have ruined our vacation if we weren't on the club floor.
Club room, pool, express passes
We like the hotel and it's transportation to the parks, the perks it has such as early ride time at the new Harry Potter area which doesn't have a fast pass and the built in fast pass in the parks for your entire stay (but not for separate events i.e.. HHN). It's great that you are on site and can have a drink with your meal in Universal city walk and not have to consider who will drive when you leave.
The rooms are a bit small.
A huge benefit of staying is fast pass tickets for Universal Studios & Islands of Adventure on both the day you check in and check out. Also early entry into Universal Studios.
NO early entry to Islands of Adventure which we expected. Seems to be lots of confusion in this area.
The hotel is just average but charges a high price. Instead, Sleeping offside for much less, parking at the hotel for the same price like the super-charged guests, and just pay from the safed money the express-pass can be cheaper!
The pool and bar area. The easy access to city walks and universal studios. The friendliness of staff. The cleanliness and the all round atmosphere
Nothing. Loved every minute of it
most things I liked
little I didn't like
The overcooled unfriendly long corridors (without windows) and freezing lobby.
Hair dryer didn't work
Very disappointed to get home and check emailed bill, we were offered a camper bed on check in due to age of kids which we accepted, no mention of charge yet we have been invoiced 25 dollars a night, leaves a sour taste to be honest
Great location, it is a no brainier staying at this hotel if they keep the perks re express pass for US and IOA. Diagon alley opened at 7 am for guests,2 HOURS early, you really get to see it at it's best cos it's not wall to wall people. Great feeling going straight onto everything past the queues with the pass. Added to that the quality of the hotel. We came to HR Hotel from Disney Contemporary and it felt like we had gone up a few stars. The theming is lovely and wandering around the hotel a pleasure. Beautiful easy stroll to the parks (5mins) or water taxi. Added bonus City walk is equally close.
Nothing, it was perfect for why we chose it.
Express card free to Universal Studios/Islands of Adventure but park entrance is not free
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