About this property

When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. Fun, free and easy is how guests of Universal hotels get to the parks and back. Hop aboard one of our complimentary shuttle busses and get to the fun fast.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Exclusive theme park benefits

Universal Orlando hotel guests get more ride time, more free time, and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Universal Orlando Resort
Hotel chain/brand

Property highlights

    • Located in the top-rated area in Orlando, this property has an excellent location score of 9.7!

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

    • Private Parking Available On Site

    • Activities:

    • Fitness center

    • Golf course (within 2 miles)

    • Game room


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Audrey
    United States United States
    Close to the parks, great pool area, great restaurants
  • Bruna
    Brazil Brazil
    The express pass benefit to the parks is absolute amazing! Staff awesome as well! It was my honeymoon and they gave us treats!
  • Nichole
    United States United States
    Location to the parks. Atmosphere is amazing! Love the pool and kiddos really enjoyed the water slide.
  • Jian
    Canada Canada
    very good location!walk 5 mins to universal studio。 the swimming pool is amazing,water very warm!
  • Islam
    Egypt Egypt
    Our family had an amazing time at the Hard Rock Hotel. The location was perfect for visiting Universal Studios and Universal Islands of Adventure. We loved the short 5-minute walk to the parks through beautiful scenery, and the free water taxi was...
  • Nhat
    United States United States
    location is excellent, within walkable distance to Universal Studios & Island of Adventure and Unlimited Express passes
  • Felicity
    United Kingdom United Kingdom
    Great check in, pool, great location for universal studios and included fast passes
  • Lauren
    United States United States
    This property was everything! Great for families! The location, the service, the food … all top notch!
  • Jonathan
    United States United States
    Everything. Pool is amazing. Great staff. Clean building. Location is awesome with the ferry boat to take you to city walk and back.
  • Rachel
    United States United States
    The proximity to the theme parks is fantastic. The pool is an oasis and the staff are wonderful! Love the family of ducks that grace the pool! The unlimited express pass at the Universal parks makes this resort worth every penny!

Area info

Restaurants

4 Restaurants On Site
  • Palm Restaurant
    • Cuisine
      American
    • Open for
      Dinner
  • The Kitchen
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Velvet Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern
  • Beachclub
    • Cuisine
      American
    • Open for
      Lunch • Dinner

Resort facilities at Universal's Hard Rock Hotel®

Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture

Kitchen

  • Coffee machine
  • Refrigerator

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Entertainment staff
  • Ping-pong
  • Game room
  • Golf course (within 2 miles)
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs $36 per day.

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Heated pool
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Fitness center
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules

Universal's Hard Rock Hotel® takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$35 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Universal's Hard Rock Hotel®