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1100 Carnegie Avenue, Cleveland, OH 44115, United States of America – Show map
|2 Queen Beds 1 Bedroom Suite|
|Queen Room with Two Queen Beds|
|Queen Room with Two Queen Beds Roll-In Shower - Disability Access/Non-Smoking|
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23 properties in Cleveland
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164 verified reviews
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Hilton Garden Inn Cleveland Downtown's staff speaks: English
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Fitness Center, Indoor Pool
Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 164 reviews
Value for money
Show reviews from:
In the heart of downtown Cleveland, only a short stroll from many popular sites, this hotel provides guests with many modern amenities as well as comfortable accommodations and friendly service.
Score from 250 reviews Excellent
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame. This hotel offers a spacious indoor pool and free shuttle service to downtown attractions.
Score from 141 reviews Good
This Cleveland hotel offers free Wi-Fi and rooms with plush bedding along with a flat-screen TV with cable channels and a work desk. Quicken Loans Arena and Progressive Field are a 10 minute walk...
Score from 172 reviews Excellent
The Crowne Plaza offers free airport shuttle services to and from Cleveland-Hopkins International Airport, 13.5 miles away.
Score from 218 reviews Very good
The staff was great The room was great
Wifi was unstable
Restaurant and bar existing
The staff was Awesome, very friendly & helpful. Location was great. Breakfast was great too.
My fiancé and I stayed there because were going to a concert at the Wolstein Center. The shuttle service was very convenient and driver(I think his name was Raymond)was very friendly and resourceful. The breakfast the following morning for an additional cost was delicious and our server was very pleasant.
I didn't like the bed.You could tell st one point it was comfortable but mattress needed to be flipped or something because there was a dip in the center. The lady at the front desk upon checkout was not overly concerned when I told her there were double charges to my credit card for parking of two vehicles even though my fiancé paid in cash. Two charges for incidentals one for the room through Booking.com and the other through the hotel for parking?? They told me that the fees will drop and only the price quoted on Booking.com will be charged. This I felt should've been explained at check in...not through me receiving notice alerts from my credit card company. I'll check yo see if these charges were removed.
room was adjoined to another, and we could hear everything. finally, at 4 am we asked for another room, and were given a new one & a breakfast voucher, which was nice. 2. wifi did not work 3. pool had so much chlorine in it, my skin burned
Jan the shuttle driver was fantastic. Very knowledgeable and helpful. Great location
That we got charged 32 dollars for parking our car in the hotel lot.
Location was perfect to walk to the Cavs game and close to everything.
Can't think of anything
Latonya at the desk was fabulous. I had an issue with booking.com and she was great about fixing the problem.
Some of the staff was very friendly.
Parking was 16 dollars per night. I parked immediately accross the street for 3 dollars per day without incident. Some of the staff was rude.
The staff was very friendly and had very strong customer service skills
Location was great - excellent if you want to see the Indians. 20 minute walk to Rock and Roll Hall of Fame. We were able to get connecting rooms by just asking to change our configuration (1 King and 1 with 2 queens) which is what we wanted.
Pool was awful. Tiny and highly chlorinated. Breakfast was $11.95. They wanted $16 for parking -- and gave a slip at check in that made it look like we had to sign off for the charge (you don't). For evenings and weekends, there is free parking across the street and there is a flat lot on the corner that charges only $3.50 a day.
Check out staff was accomodating to my voiced concerns
Having to ask for expected items. Such as tolitries in the room at check in. Ongoing request for toilet paper. Towels, etc... also, in the lobby the water was always empty, and no cookies. I felt like I was always asking for something.
Had a wonderful Browns weekend in Cleveland with my son. The hotel managed to not mess any of it up, lol.
I prefer hotels with open breakfast buffet instead of a restaurant for b'fast. No shuttle to games on Sunday. Don't be misled. You're better off walking anyway.
Great location within walking distance to all downtown locations and sites. The staff was friendly and helpful. The room was a good size and reletivly clean. Parking was not included but conveniently located on the property.
Parking was $16.00 per night. The top bed spread on our bed had a body oder smell. We switched bed spreads with the other bed in the room and moved on.
Close to the Quicken loans Arena and the interstate.
The only down side I can see, and it wasn't a problem for me, is having to park outside if the weather is bad. .
Your rooms were very nice and clean...and thats the colts won...we had a terrific time ....thank you so much.
That we had to leave and come back home to work...
All staff I came in contact with at front desk were effective friendly and seemed to enjoy their job, and cared that I enjoyed staying there. Excellence!
Wish pillows were better quality.
good location walk to anywhere basicaly shuttle service was great
pay for parking small pool
The pool and restaurant were great. The downtown location was very convenient.
Not a thing.
The staff was nice and friendly and the hotel had a warm inviting feel.
Location, free wifi, value for money.
Room service was said to be over at 10PM but did not accept order at 930PM and I had to get down and pick up dinner on my own. Service is with plastic cutlery and dishes.
friendly staff throughout. wide choice of items for breakfast. comfortable beds.
room fixtures could do with a bit of updating. air con came on at will. unable to remove cc's from tv. despite numerous visits from hotel engineers , they reappeared each time tv switched off. location better suited to car users than to pedestrians
The shuttle service to the football stadium was a pleasant surprise. The driver Jane was so polite and so funny. Al the staff at the hotel are very pleasant and cheerful. I would highly recommend this hotel and would stay again next time in Cleveland.
Pay to park at hotel when not a garage just a parking lot.
Bar was nice
Good location for Playhouse Square and Rock Hall
No fast food restaurants or even other restaurants nearby
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