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Resort highlights

Activities:

Tennis Court Golf Course (within 2 miles) Snorkeling
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Newest reviews for Hilton Waikoloa Village

  • Chi
      China
    August 9, 2014

    pools and lagoons readily available. Great restaurant around.

    need to drive there on your own.

    7.9

  • Anonymous
      United States of America
    August 4, 2014

    Service is subpar for a resort.

    8.8

  • Huiyong
      China
    July 18, 2014

    view

    food

    7.1

  • Richard
      Australia
    July 5, 2014

    The Best Resort I've ever stayed at. Great

    10

  • Jiawei
      United States of America
    June 23, 2014

    We tried two restaurants in this hotel, both of them were so great. Though the prices were a little bit expensive, it somehow worth. We had dinner at KPC while viewing the beautiful sunset. It really a must do thing in the hotel. Also, the train and boat in the hotel were good to try.

    The wifi in the room was not convenience enough. We had reconnected so many times.

    7.5

  • Kelli
      Australia
    June 22, 2014

    Thankyou, out stay at your resort was fabulous,excellent in all areas, will recommend :)

    10

  • Gilbert
      United States of America
    June 20, 2014

    The entire place facility was awesome. Over the top.Beautiful from top to bottom. We loved it. The Luau was fantastic

    Had to pay for parking each and every day. For the price of the room it should be included.

    10

  • Martha
      United States of America
    May 23, 2014

    Loved the property. It was beautiful and well equipped. The European trams and canal boat transportation throughout the resort was excellent.

    The food was rather pricey and off property eating was inconveniently far away.

    10

  • Shane
      Canada
    April 24, 2014

    I did not like paying nine dollars for a scoop of ice cream $10 for a beer $30 for breakfast or $50 for pizza or $20 to park in a parking lot this 20 minutes from the hotel or mandatory $25 for Internet use Weather use the Internet or not. They didn't nickel and dime you they robbed us blind for every penny they could get.

    5

  • Anonymous
      Hong Kong
    April 22, 2014

    Ok, this is very big resort but everything has been designed in a way that makes it friendly and that makes you really enjoy it. Room was ok. Pools are great, view on the Ocean is tremendous, and you can swim in the natural lagoon with sea tortles ! The kids really enjyed this ! Thanks !

    8.8

  • Matthew
      United States of America
    April 21, 2014

    The lagoon is great and the ambiance is a fun Disneyland like vibe. They have a couple of local brews from Kona Brewing on tap. One of the best places on the island to watch the sunset.

    Food was pretty bland and definitely overpriced. Breakfast buffet at $30 was rough. Also pricing for equipment rental is steep.

    7.1

  • Anonymous
      United States of America
    April 7, 2014

    Magnify mirror and bath mat should be standard in BR. Everything great . The extra $ 25.00 fee for Hilton activities, we did not attend, was not appreciated!

    Above, sorry. I loved all the variety and our room was great. A god price for this room and view!!!! Thx a lot!

    10

  • Bobbie
      United States of America
    April 2, 2014

    My romantic, delicious dinner at KPC while viewing the beautiful sunset. How accommodating they were when I left property behind and they returned it to me. Also the walk along the ocean near Buddha Point. Jennifer Bolstad's help with information prior to my arrival was most helpful. She is a true asset to your organization.

    The food at the Waikoloa Coffee Co. downstairs by the elevators in the Lagoon Tower. Coffe good but the food not so good

    10

  • Kyicea
      United States of America
    March 28, 2014

    To much for one night 307.00 total no free food or buffet.

    9.2

  • Linda
      Australia
    March 25, 2014

    The resort itself was gorgeous with lots of facilities. You could spend all your time at the resort without visiting anywhere else on the Big Island and still have a great time.

    The bathroom in our room was way too small, the room had a large walk-in closet with a tiny bathroom next to it, the large walk-in closet was a waste of space in our opinion.

    8.3

  • Allen
      Malaysia
    March 18, 2014

    The environment and facilities. Its calming and stunning view. The ocean view is breath-taking. I love it.

    They cut the time for the boat ride. I wish they keep it back as usual as in 2010.

    8.8

  • Yu
      China
    March 3, 2014

    Perfect location and there are a couple of golf courses around...

    Room equipment too old, WIFI is too weak to access internet...

    5.4

  • Anonymous
      United States of America
    February 26, 2014

    The location was perfect. It's like a little Disneyland there almost. The lagoon is awesome. Dolphins and pools were also very cool.

    I was overcharged several different times during my stay for things that were unexplainable to me. The day I checked in they froze $340 on my card for a two night stay. Supposedly to "cover an average spending habit for their guests". Upon checking out, after the total cost of $633, including resort fees and a $25 a day mandatory wi-fi fee which we never used. I then had an additional $239 freeze on my card from the Hilton. For nothing. I had to call 3 times to get somebody who could actually fix it. I think they were hoping I wouldn't notice. Very over priced. Housekeeping also took my girlfriends phone when they came to change the sheets. Which she ended up finally getting back hours before we checked out. Not a good experience for the money.

    6.3

  • Mrs.nanthiya
      Thailand
    February 24, 2014

    the construction and view inuding decoration

    Front service are worse than others -king land and vacation club are friendly. and helpful to guest. ...like me.

    5

  • นันทิยา
      Thailand
    February 23, 2014

    All environment and view from room

    Service is not for even3stars as in USA or Europe because check in late with long line up -why don't they use service like MGM in Las Vegas ..faster !

    5.4

  • Pedro
      United States of America
    February 19, 2014

    Did not get the room I paid for.

    6.7

  • Anonymous
      Israel
    February 10, 2014

    the location, the beautiful ocean but I guess you can find another more intimated hotel nearby

    this is a huge hotel, to go from one place to other requires long walks or waiting for the slow tram. on top of that we had to pass 40 rooms to reach our room.. When we stayed there it was packed with faimilies with children so that it was constantly noisy. the faked art work dispersed througout does not add to the appeal...

    7.1

  • I-yun
      Taiwan
    February 3, 2014

    good place to stay the whole day and enjoy the hotel equipment. Lots of place to view and experienced. Very worth to stay at least one day.

    hotel staff attitude not good!!!! When we check-in, very rude and very hard to find them if needed any assistance beside of lobby.

    7.9

  • Anonymous
      Hungary
    February 2, 2014

    Spacious room, variety of facilities, clean, friendly atmosphere, beautiful resort interiors, wide selection at Hilton Buffet Breakfast, Waikoloa Shopping Village is 2 mins away. Perfect for families with kids such as for couples and elderly travellers. Great front desk staff from check-in until check-out's last moment. Dolphin Quest is superb and a real must-have!

    Kabanas are highly overpriced. Do NOT take part in New Years Eve party - it was much below under all ecpectations - e.g. decoration and design was not existing at all, DJ was one of the worst ever. Ocean Tower is too far from main entrance and breakfast area. Room in Ocean Tower is outdated by style and by conditions and seriously damages the price/value level.

    9.6

  • Mrs
      Australia
    January 26, 2014

    the setting is stunning...superb landscaping and walks around the resort. we visited 20 years ago and seawater lagoon is still very enjoyable...perhaps a few more lounges at busy times?? Chinese restaurant was excellent, and Lagoon Bar/food was efficient. Dolphin experience for 21 year-old was a highlight. Omelet station @ breakfast was also v.good. Buddha Point , Museum Walk and shopping at Hawaiian shop / jewellery was pleasant also.

    Luau was a complete rip-off - food was horrible. We have visited others in Hawaii & Tahiti- do not go to this one! Breakfast was chaotic- at busy time wait was 45 mins...to be seated!!! small bathrooms but housekeeping is excellent.

    9.2

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