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Newest reviews for Quality Inn & Suites

  • Howard
      United Kingdom
    July 20, 2014

    Quiet night, good breakfast

    Room a little tired.


  • Joaquin
      United States of America
    July 10, 2014

    Close to airport Efficiency of registration and exit Space of rooms Speed of internet Cab service to airport


  • Ronald
      United States of America
    July 7, 2014

    close to airport but..

    Cheap everything and way too expensive for what you get


  • Oraphan
    July 3, 2014

    Everything,especially breakfast. This hotel chain is the best among the same stars of hotel.

    Charge for parking.


  • Heather
      United States of America
    July 2, 2014

    Bed was a so comfortable with wonderfully fluffy pillows(4). Although room small for two queen beds there was ample space for 3 pieces of luggage. Breakfast abundant choices and extremely helpful staff who gVe us breakfast when we had mistakenly come ther 30 minutes after it ended. In all a great experience for our 3 night stay to visit in San Francisco.



  • Anonymous
    June 27, 2014

    Not much, candy at the front desk.

    Shuttles weren't available as stated. They stopped at 9am and didn't let me know the night before. The facilities looked old and not well kept. The lighting was quite harsh and they had already put my payment through before I even checked in. I also was quoted a price of 120$ a night and they had tried putting 280$ through my visa


  • Jay
      United States of America
    June 24, 2014

    Convenient to SFO. Reasonable for a night an an airport hotel. They tried hard.

    Slightly hard to find (we drove there). And there was a mixup on our room rate, so they initially wanted to charge us significantly more than what we had agreed to in reserving through


  • Jennifer
      United States of America
    June 22, 2014

    The bathroom was clean. The bed was comfortable. Quiet for a location so close to airport and highway.

    The dingy look and feeling of the hotel. The breakfast was inedible..


  • Lynda
    June 19, 2014

    Jamesh, the front desk clerk, was warm and welcoming and went out of his way to ensure that our stay was perfect, including arranging taxis to and from the San Francisco airport, providing information re local restaurants, making. our stay very pleasant and very memorable. Quality Inn & Suites is lucky to have him as an employee ..what a gem.


  • Anonymous
      United States of America
    June 17, 2014

    Gentlemen at front desk on second shift was a delight and extremely helpful. A real asset to your team.


  • Eva
    June 14, 2014

    We are extremely thankful to hotel staff - unfortunately forgot the name of man helping a lot - with accommodation, with advices, directions, he worked morning/day shift on 10/11 June ! I wish all hotels would have so helpful staff!


  • Emilia
    June 12, 2014

    The location was good. Close to airoport



  • Anonymous
    June 10, 2014


    I instructed the staff when I got there that I do not want to use my credit card to pay instead I will pay cash. I did that and by the time I arrived home, I noticed that my credit card was used to pay the hotel plus the cash I paid for. I don't understand it at all. I would like to have my credit card reimbursed. It was the old man working so maybe he didn't know...


  • Paulo
    June 1, 2014

    The front desk receptionist was great, he provided the best tips for a great tour around San Francisco and Napa. Very polite, efficient and friendly staff.

    Must have a car to go to San Francisco downtown area.


  • Alan
      United States of America
    May 27, 2014

    Eceptional front desk service for refund of our taxi expenses. Arrangements with a private cab for pick-up at the airport and transfer to Quality Inn were terrible. After a lengthy wait we used a taxi and a quick refund was made to us realizing we were totally inconvenienced. I appreciate the fine service, understanding, and excellent customer care extended to us at this property. Thank you Quality Inn and Suites at SFA Airport.

    poor choice of using a private cab company for airport pick-up. Should incorporate a standard shuttle service like other hotels in the area. Too much reliance on calling the hotel, waiting, and finding the cab at the airport for shuttle to the Quality Inn.


  • Anonymous
    May 11, 2014

    Very good breakfast.


  • Leonard
    April 29, 2014

    We just love the hotel. We had our own car, free parking was great. Breakfast each morning was a bonus, something different each morning would have been nice. You are close to the airport and the freeway which we liked and very quite.

    Our safe was locked when we got there and ask to have it opened the gentleman said he would return with a key or another safe but never did.


  • Winnie
    April 27, 2014

    Room with space. Free parking, wi-fi and complimentary breakfast.

    Very close to airport which obviously makes some noice.


  • Linda
      United States of America
    April 24, 2014

    The staff was so friendly and eager to share information to make our stay enjoyable. We will make this our regular stay any time we fly out of San Fran.


  • Dennis
      United States of America
    April 19, 2014

    Helpfulness of desk staff.

    Soiled room carpet, frayed wooden bathroom door, and some distressed furniture.


  • Abelardo
      United States of America
    April 10, 2014

    The carpet had a burnt mark, the sofa seat in the room looked dirty, the sheets on the bed were bumpy. Overall the place was not well maintained.


  • Anonymous
    April 6, 2014

    Close to airport Value for money Good complimentary breakfast


  • Robert
    April 1, 2014

    An excellent place for the money, with a spacious room and a good breakfast.

    The WiFi was weak and crashed constantly.


  • Anonymous
    March 31, 2014

    - close to the airport - free wifi -also desktop available with printer. made a few prints was not charged - rooms were big - good tv


  • Aleksandar
    March 21, 2014

    Excellent location, free parking, close to the airport and easy access to the city. Staff is enormously helpful and friendly. Really nice atmosphere, we'd gladly return again.


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