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370 Canal Street, Tribeca, New York City, NY 10013, United States of America – Show map
|Traditional King Room|
|Traditional King Room - Handicap Accessible|
|Traditional Double Room with Two Double Beds|
|Deluxe King Room with City View|
|Deluxe Double Room with Two Double Beds with City View|
|Club King Room|
|Club Double with Two Double Beds|
|Club Suite with View|
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671 verified reviews
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Sheraton Tribeca New York Hotel's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 55 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 671 reviews
Value for money
Show reviews from:
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Terrace and special room with breakfast.
Very noise. Need to replace windows
Location perfect. Complimentary WiFi in room and use of Sheraton Link was awesome. You could check work mails and print documents needed!
small, understaffed, long time waiting to check in.
Great location, services and comfortable beds.
The airconditioner in the lobby was making the area very chilly, which was not very nice.
Well located between Soho and Tribeca and various metro lines nearby. Standard small NYC rooms.
Canal street with all its venders selling fake watches and bags is not the best street of the neighborhood. If you are a SPG member, than you are not eligible for any SPG points or privileges if you don't not book via the SPG site.
Good location near Canal Street subway station and great shopping and dining in Soho.
We had an argument with the front desk who billed us $500 for using the telephone to make overseas calls. When we looked at the time of the calls we realised we weren't even in the hotel at the time of the alleged calls! CCTV would prove that.
If you prefer a more authentic NYC experience than the typical Times Square tourist trap rubbish, stay in SoHo or either of the villages. Great fun
The bed was too comfortable, I wasted time laying in it
The price was great - paid $289 on a weekend. In NYC most hotel rooms are small. This room was very clean and very modern. We faced Canal St. but it was quiet and we had no problem sleeping. NYC is noisy at all hours. Staff was great - our room was ready when we got there at noon.
Staff was really nice. We payed extra for a club level room and I'm glad we did. The free breakfast was good, and the roof top terrace is an amazing view of the city. Room was surprisingly quiet for NYC. Would definitely come back!
Happy hour drinks aren't complimentary anymore! Stayed here last year and the drinks were free. Oh well, guess it got a little too popular!
Had some issues, the staff was great listening to our concerns and finding a solution
Fantastic location. Easy subway access and great neighborhood for walking, shopping.
Street was a bit noisy. No minibar & no movie rentals?
The location was fantastic and the facilities, rooms were very clean. There was a 24hour cafe right next to the hotel where I could get food at 2 in the morning.
The room is a bit small. No electric kettle for hot water. No free wifi.
Made up for room mistake by upgrading room
1st room we were assigned when we arrived at 7pm had an unmade bed with bedding on the floor and the bed stripped 2nd room did not have any bedding in the room for sleeper sofa
Room size, location and friendly staff
A little noisy
There is no free wifi in the room
The check in
The breakfast was appalling - both the quality and the service. The waiter told me to wait while he cleared tables rather than giving me some coffee. When it finally arrived it was cold.
The location, the club lounge, the rooms, the afternoon snack, the lobby, the staff, the view, the breakfast. Everything, really !!
the location Canal street isnt the greatest area, but thats new york
It was my daughters 13th birthday. Monique checked us in and picked up on that. She placed a small cake with a card in our room that night in her honor as a surprise! So sweet!
Good view from roofterasse nice big rooms
Poor breakfast in the club lounge
Position was okay, but would pick another end of town next time.
The room keys didn't work so had to go down to reception to have it re-keyed every time I wanted to get into my room.
Location to subway was ideal with 4 separate lines all within blocks of the hotel Some lovely places to eat within blocks Convenient Starbucks in the lobby
Club facility was very dirty Building is tired Unhelpful front desk when trying to book transport to Woodbury Common
Location was great as it had access to many restaurants and transportation.
I asked for a high floor when I made the booking. I called two weeks before to reiterate my desire for a high floor. When we arrived they put us on... the 5th floor right opposite the elevators. Really? With 22 floors we get the 5th. The comforter on the bed was ratty with the stuffing, not sure what it was, balled up in the individual cells. Kinda creeped us out.
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