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370 Canal Street, Tribeca, New York City, NY 10013, United States of America – Show map
|Traditional King Room|
|Traditional King Room - Handicap Accessible|
|Traditional Double Room with Two Double Beds|
|Deluxe King Room with City View|
|Deluxe Double Room with Two Double Beds with City View|
|Club King Room|
|Club Double with Two Double Beds|
|Club Suite with View|
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708 verified reviews
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Sheraton Tribeca New York Hotel's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 55 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 706 reviews
Value for money
Show reviews from:
This stylish Manhattan hotel is located in the Theater District and is 3 blocks from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV.
Score from 1807 reviews Very good
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 11299 reviews Review score
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 220 reviews Good
Featuring minimalist public spaces, guest rooms and suites, this Midtown Manhattan hotel is half a mile from Pennsylvania Station in Manhattan's exciting NoMad neighborhood.
Score from 198 reviews Very good
beds comfortable location good
breakfast was cold
Super staff and a great Bar and very professional bar staff (Mow) Good gym, short walk to subway 10min walk Soho shops
Breakfast very poor, although was recommended very good diner near by. By the very helpful front desk.
Great service and comfort for the business traveller . Internet first class and seamless . Bar staff are a great team with huge knowledge of what to do and what to explore .. 10/10.
Leaving so soon !
Comfortable hotel, good bed. Good location close to subway 15 min walk to Financial district and also close to bars/restaurants in Soho.
If I am being picky the style of the rooms is a little dated.
Because our room wasn't ready when we arrived they upgraded us to club class. Room was spacious, clean and comfortable. The staff were really helpful.
Room facilities were good.
city views, club access. If you are a light eater, much better than paying $20 for a salad. Great full breakfast.
the card key doesn't always work at the club entry, more of an aggravation.
No room for clothes (not practical for more that one night stays) Size of all rooms Noise from the Road Expensive bar and restaurant No restrooms for the bar or restaurant without taking the lift to the next floor
The beds where nice and comfy and it was close to soho
I think it was a way over priced but I guess it's New York right
This hotel did not have any stand out features.
Once you walked past the modern foyer, the experience was poor and not consistent with the Sheraton brand. Then room we stayed in was small - despite being a deluxe double room, the room was cramped and there was barely enough room for 2 suitcases. The furnishing were dated and worn, carpet stained and was a depressing brown scheme.The bathroom was small, below standard fittings, and low lighting. I would not recommend this hotel.
great staff and location
Easy access to shopping and restaurants
We booked this very last minute due to our flight being cancelled and having to stay an extra night. I was pleasantly surprised with how comfortable and clean the hotel was. It was nice to be in a different area of Manhattan and enjoyed the short walking distance to Soho, Little Italy and China Town. Would stay here again, thanks for a great stay!
Location Lobby Bar Concierge Bedding
Crowded check-in space Elevators very crowded at peak times
Great part of town with easy access to all that Lower Manhattan has to offer
Amazing location and fantastically comfortable beds. No noise from other rooms.
Having to pay for WiFi in this day and age is completely unacceptable, yet the more expensive the hotel chain, the more they charge. Thankfully, as an SPG group member, I was given free internet, but I would have been pretty unimpressed had I been expected to pay $10/day for it.
The location was good
The additional taxes etc made it very expensive.... 1,700 dollars for 2 people bed rate only... the actual hotel does not reflect that of a 4 star accomodation!
Thank You Sheraton Tribeca! We had a great stay during our 3 nights around Halloween! The service was fantastic, the staff always willing to be of assistance. Especially thanks to Monique at the front desk!!! Cecilia and Fabian from Sweden
Difficulty to access the club lounge roof top bar
Front staff was pleasant and quick with both check in and check out. The bed and hotel in general was clean and comfortable.
Housekeeping came to our room starting at 9am the day of our checkout, following with 2 more times. It was definitely bothersome since the first knock woke us up. They also proceeded to open up our door with their key card, but thankfully we had the extra top lock!
The bed was really comfortable and the location for the restaurants and bars of Soho/Tribeca is great.
I stayed here last year and had a great experience but this time was not good at all. Check in took over 30 minutes at 11pm at night as the guy on the desk had no idea what he was doing. There is no room service or food available after 11pm at night which is ridiculous for this standard of hotel. Drinks at the bar are shockingly expensive, a small glass of wine and a bottle of beer $25. Room was incredibly small, there was a desk and a chair but due to the size of the room you couldn't use the chair at the desk. And finally $9.99 for wi-fi in the room is just a rip off when most other hotels provide for free.
I'm sorry but my bad experience with management over the mistakes they made on my bill really poisoned my feelings about this hotel. In 38 years of business travel, I have never encountered a manager who was so rude.
The hotel double charged me for the entire bill--twice what it was supposed to be for a week's stay. They also added breakfast charges I did not have. (I never even went into the restaurant.) Then management argued with me about the double billing (!!!) and refused to remove the mistaken charge. I am an executive and my home office is in Soho, so I travel there a lot. This was the first time I tried this hotel and could not believe management could be so rude. I had my credit card company remove the mistakes. It takes 10 times the investment to get a new customer than to keep an existing customer. To have this kind of poor management is something Sheraton should examine! I am going back to my regular hotel where this would never happen.
Terrace and special room with breakfast.
Very noise. Need to replace windows
Location perfect. Complimentary WiFi in room and use of Sheraton Link was awesome. You could check work mails and print documents needed!
small, understaffed, long time waiting to check in.
Great location, services and comfortable beds.
The airconditioner in the lobby was making the area very chilly, which was not very nice.
Well located between Soho and Tribeca and various metro lines nearby. Standard small NYC rooms.
Canal street with all its venders selling fake watches and bags is not the best street of the neighborhood. If you are a SPG member, than you are not eligible for any SPG points or privileges if you don't not book via the SPG site.