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370 Canal Street, Tribeca, New York City, NY 10013, United States of America – Show map
|Traditional King Room|
|Traditional King Room - Handicap Accessible|
|Traditional Double Room with Two Double Beds|
|Deluxe King Room with City View|
|Deluxe Double Room with Two Double Beds with City View|
|Club King Room|
|Club Double with Two Double Beds|
|Club Suite with View|
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774 verified reviews
They speak your language!
Sheraton Tribeca New York Hotel's staff speaks: Chinese, Filipino, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 55 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Filipino, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 771 reviews
Value for money
Show reviews from:
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All was good would go back again you are away also from the bustle
Great location and really comfortable rooms
Great location right next to main subway line. The room was small but modern and clean.
Hotel is nice, staff is kind, we got a free breakfast. Rooms are clean, a bit small. Bathroom is nice with a big shower. Location is pretty good, a lot of restaurants and nightlife nearby.
Everything was fine.
Good location, great staff, awesome place for a weekend!
Parking is expensive, but that's NY.
The hotel has an excellent location - between SoHo and Tribeca and a metro station is right around the corner. Good staff, clean and comfortable rooms.
The entrance is weird - no automatic doors, tough to open and get in or out with suitcases. I would never tell that it is an entrance to a hotel.
Good location Clean room
Small room like for the Family suite no room rervice of bar after 11 pm!!! View from the room is no good
Location is excellent but if you are a first time visitor of the city you might want to stay uptown.Canal street might look odd to you. :)
That my room keys broke down every day.. wi fi was free for me cus i am a spg member otherwise 9.99 per day..
Good hotel and location All amenities covered Very satisfied
Outrageous valet parking at 65$ per night. Choose your parking more wisely
The location is spectacular... So near all the most charming areas of the city. I am from NYC and know it very well. This actually makes it really fun to stay on Canal Street as I remember it as a kid and it is such a bustling street on the edge of Little Italy, Chinatown, Greenwich Village.
Lighting in the bathrooms is inadequate.
The location was great - there are 4 undeground stops within 100 meters of the hotel which alows you to get anywhere in Manhatton.
Juts when we arrived the shower had hais in it but every other day everything was spotless.
Wifi in the room is free and very fast.
You can hear the noise from next door.
The location is good, but I still wouldn't stay there again.
The room was dirty, especially the bedding (stained, sheets too small to cover the none-too-clean blanket). Shabby appearance overall.
The location of the facility was very convenient to mid-town Manhattan, despite the hotel itself being in a much quieter area of the city. The facility was very clean and well equipped. Parking process was easy, and everything went very smoothly. Great experience.
The bed is good.
Room was too small, no breakfast, overall it's too pricy. Doesn't match the brand name.
excellent location just between Tribeca and Soho
We booked for a one week stay We arrived late ,and my assistant called them in advance However, when we arrived hotel was fully booked and we ended up in a small room at street level. Just a "conventionnal" sorry from the staff We indeed changed room the next day, correct Breakfast is banal Why would you hold a Starwood membership
the bed and room was very good very comfortable the staff was well informed and helpful
i had to use my card to access the elevator that was not very convent as i had lots of bags and didn't have my card handy I also didn't know what facilities were available the staff was not very informative and did not offer a tour of the hotel
Andrea David and ferry excellent friendly helpful and informative staff members Zarleena from housekeeping Wass friendly and efficient it was a pleasure to stay there
The hotel itself is situated very close to Soho and Chinatown, a very vibrant area. Great views too.
Service and personel were not good and seemed very untrained and badly managed, e.g. Breakfast was regularly a total chaos. Reception staff did not properly respond to requests and is partly uninformed. Overall not close to Sheraton standards previously experienced.
Nice rooms,good staff,very clean,too close to subway station,free coffee and tea in the room!
no free internet in the rooms,very poor staff at the bar,elevators work very slowly and most important what I deslike-you're going to have problems when paying by cash for your stay!
Very nice staff , clean and modern room , free wifi , 24 hours cardio GYM, close to two metro stations. it is just very nice hotel.
cannot recall any
Staff are very friendly and helpful Chinatown is only a few steps away.
Rooms are tiny and wifi is too bad!
Location Comfort Bed size Cleanliness
The wifi is pathetic. Other than that, the hotel is just ok. They refused to change my booking (I made a mistake over a non refundable reservation) when booking.com itself said that many reputed hotels have done so in the same situation, and I had to rearange my hole trip due to MY mistake and their lust for money. Sorry, but my only way to retaliate was through this score in the review.
the area is ok. Near Soho, or Greenwich village. Amazing staff... real helpful and polite.
Can we sleep during the night? Mmm not possible, the doors are son thin that every time someone close its door in the corridor, slam! everyone is awaken. The gym is poor, small, smells awful! I thought Sheraton was some kind a luxurious hotel!
Staff are very unprofessional, cause a lot trouble during the stay
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