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Sonesta ES Suites Houston Galleria
5190 Hidalgo Street, Houston, TX 77056 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this hotel was made on Aug 25 at 9:10 PM from Venezuela.
6 Reasons to Choose Sonesta ES Suites Houston Galleria
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342 properties in Houston
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88 verified reviews
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Sonesta ES Suites Houston Galleria's staff speak: Spanish, English
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BBQ Facilities, Outdoor Pool (all year), Grounds
Golf Course (within 2 miles), Fitness Center
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Sonesta ES Suites Houston Galleria accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 88 reviews
Show reviews from:
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The woman who checked us in was extremely kind and generous with us! She made everything easy and fast
We weren't told that the water would shut off at 11am, so we weren't able to shower in the morning as we got up late.
they were remodeling 3rd floor
Loved the facility, felt like home
I love the environment and I will always come stay..Hopeful one day I will be Able to get a night free with my family...Thanks for the excellent service and quite environment. My kids also enjoyed it, they slept like new born babies.
location, hotel concept & full kitchen in the room.
renovation work at 4th floor, conditioner was a bit loud.
Location to things we liked to do .
Building lights outside shined right on our window at night
under construction! noise wasn't too bad, but they shut off the water regularly between 10am and 3pm. Next year this will be a very nice place to stay.
The smell was terrible in the suite and the toilet wasn't that clean and as soon as u open the water tap dirt comes out for 3 min thanu'll get clean water
The location- easy assess to the Galleria. It is within close proximity. The staff- very helpful. The room, kitchen facilities etc are clean
Breakfast selection is limited though
Room we booked was not available, alternate was not comparable. Medical emergency forced us to leave with room unused, no financoal consideration made for alternate accommodation or emergency departure.
See above plus AC did not perform properly, only one very slow elevator.
Floor is bathroom sunk in.
Comfortable beds, spacious, reasonable price!
Good location Very clean
Expected the pool to be bigger
The location is in the heart of the Galleria area
The room was dirty, the chair was torn, and the air conditioner was noisy. The staff don't care and all they say is that they plan on renovating. When I questioned one about the rate being charged given the room's condition, her answer was that the rate is for the area not the room. A very sad and ridiculous experience.
The room was very comfortable Service was great Staff was friendly Very affordable
The hallways felt like it had whole you can feel it when you walk on the carpet
2 bedrooms and 2 bath suite
Bedbugs! I found a bug on my pillow on our second night. Several days later, my friend and I started breaking out in bites - doctor confirmed bedbugs! We have been out of the hotel for a week but are still suffering terribly with painful, itchy bumps that won't go away!
The beds and the pillows were the most comfortable
Lack of seating in the breakfast area!
Good location near Galleria
Musky hallways, worn carpet, soiled sofa; Room size isn't equal to fee
Beautiful foyer. Nice store available for small necessities. Always usually someone available at front desk. Nice location. Room came with dishes, dishwasher, full refrigerator and freezer, microwave, and mini stove. Loved the key swipe. And free breakfast.
Rooms look nothing like picture. Suite was small, bathroom was small, televisions were boxy and small, living space was small and closed in.
staff was great
Good location! Great staff, very professional
The beds could use an update. The tile in the bathroom floor had broken pieces of grout. A heat/cool vent in the front room was pulling away from the wall. The cooling/heating unit was very noisy....sits in the bedroom of all places
The location, the room were clean, fireplace in the lobby, all cleanliness of the hotel.
Old model tv, no ice machine, I heard the snoring clearly each night of the person in the next room and heard talking from the next room. Other than that, the stay was nice.
Overall, our stay was pretty good. Nice spacious sitting/sleeping areas. The breakfast was also good.
The bathroom was a bit small. No oven in the kitchen area. The wi-fi was out for the first night and we had to go downstairs to the front desk each time we wanted ice.
staff went extra mile to inform us via email of found camera they thought we may have lost (we did) that was being held at the desk.
elevator could have been cleaner.
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