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Newest reviews for Warwick Melrose Hotel

  • R.
      United States of America
    August 18, 2014

    Loved the valet staff and bellman, Leon. Valet attendants were always efficient and helpful. Room was comfortable and quiet. Room service staff wonderful.

    Front desk morning staff distant and uninterested. A guests first contact should be a much better experience!

    6.7

  • Maria
      United States of America
    August 10, 2014

    On a last-minute road trip, we booked a really nice suite at the Warwick for almost 1/3 the usual price! Checked-in super late after international soccer game--front desk was very polite and professional. Comfortable bed, nice room and good service. Great neighborhood too!

    8.8

  • Paul
      United Kingdom
    August 1, 2014

    Staff service,spacious room,great bar,reasonable cost,location near downtown,wonderful old building that has been renovated but preserved

    Wifi Chargers

    8.3

  • Paolo
      Italy
    July 15, 2014

    position and room space

    old room, maintenance issues for air conditioning and bathroom

    4.2

  • Anonymous
      United States of America
    July 5, 2014

    Staff was friendly. Great Library. Complimentary car service within 3 miles of the hotel and Lovefield Airport shuttle. Leon the bell hop was great and very friendly.

    I filled out a third party credit card authorization form to ensure all charges would be placed on my company credit card. When I checked in I asked the reservationist the ensure everything would go on the company card and I was reassured it would all be taken care of. That night I had a withdraw from my personal account for the room charge. I had to go to the front desk the next day and have them contact my bank to have the charges reversed. Also, no one communicated that there would be a $50 hold per day on the credit card for room incidentals. I think the hotel needs to communicate that more clearly to guests upon check in.

    7.5

  • Geoprge
      United States of America
    June 24, 2014

    Love the Melrose Hotel !!

    10

  • Alan
      United States of America
    June 1, 2014

    Staff service,spacious room,great bar,reasonable cost (got a special rate),location near downtown,wonderful old building that has been renovated but preserved

    WiFi charges,noise from adjoining room (this is an old building and doors need to be replaced or weatherstripped to dampen "leak-in" noise)

    10

  • Harold
      United States of America
    May 15, 2014

    Neat old hotel.

    Finding entrance for Valet parking was confusing, some parts of exterior looks a little worn.

    8.3

  • John
      United States of America
    April 29, 2014

    Great staff, positive and helpful.

    On last day of stay our room was not made up at 3:45 pm and we hade to request that it be done.

    9.2

  • Michael
      United States of America
    April 22, 2014

    Grand Old Hotel with huge rooms

    A little older and worn, around edges of room and bathroom.

    9.6

  • Guillermo
      United States of America
    March 19, 2014

    Location, Staff Services, Cleanliness

    Interior design

    8.3

  • Karen
      United States of America
    January 14, 2014

    Staff was wonderful and made us feel very welcome. When the front desk learned it was our anniversary, they sent up a surprise bottle of bubbly and a plate of chocolate covered strawberries. Beautiful old property!

    We were surprised to find that the car wash the valet offered when we checked in resulted in a $40 charge to our room (we didn't expect it to be free, but that seemed about double what it should be for an exterior wash).

    9.6

  • Tim
      United States of America
    January 3, 2014

    Amenities and staff are great

    Parking and fees

    9.2

  • Lisa
      United States of America
    November 3, 2013

    Very friendly and helpful staff. Very nice room...comfortable and elegant.

    No ice on my floor. Wish fitness center was open 24 hours.

    10

  • Lisa
      United States of America
    November 1, 2013

    The hotel was absolutely beautiful! The room was great - large marble bathroom with robe and slippers. Lobby and bar were also lovely. Staff was very nice.

    Overnight parking charge of $26 seemed a bit high for the area.

    10

  • Anonymous
      United States of America
    October 22, 2013

    Beautiful stately building

    N/A

    10

  • Ruth
      United Kingdom
    October 20, 2013

    As in our previous visits, we found the Warwick Melrose Hotel to be comfortable, with luxurious furnishings. The staff are friendly and the location is great for accessing the clubs and restaurants in the local area.

    Very loud and obnoxious guests staying in what would be an attached room to our corner king suite were not dealt with promptly by staff,despite our call to the front desk at 3am. This has not been an issue in previous stays.

    10

  • Glenn
      Australia
    September 6, 2013

    Fasntastic staff and hotel

    10

  • Ferenc
      Germany
    August 29, 2013

    Friendly Staff

    Paying 10$ per day for WLAN

    7.5

  • Anonymous
      United States of America
    August 9, 2013

    Beautiful hotel and room. Nice staff and 24/7 room service. Central location in very nice area.

    Allow for allot over and above your confirmed price for the room! This hotel charges $25.98 per day for parking and there are no other places to park! They also charge $9.95 per day for wifi access and they block your personal hotspot so you have no option but to use their wifi in the hotel! My quoted price was $1293.00 for 7 days. I used $177.00 in room service and pre-paid $140.00 against my bill to mitigate the cost of the room service and still ended up with a bill of $1711.00!!

    9.2

  • Anonymous
      United States of America
    July 17, 2013

    location --large room

    exorbitant parking fee and having to tip every time one used their auto. breakfast expensive drinks expensive no music in bar

    7.1

  • Gary
     
    July 14, 2013

    Most everything...

    No guest parking! No vending and no ice on each floor!

    10

  • Stephen
      United States of America
    July 13, 2013

    Location & staff

    8.8

  • George
      United Kingdom
    July 13, 2013

    Staff friendly and very helpful. Just what you need to be able to relax.

    No free wi fi in room only in lobby.

    9.6

  • Anonymous
      United States of America
    July 4, 2013

    Clean, friendly & upscale.

    Expensive wifi. Wifi should be free. If a motel can do it so should a 4 star hotel. I don't mind paying for parking, but I do mind being forced to use a valet when the parking lot is literally just a few steps away from the entrance of the hotel.

    8.8

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