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201 West 55th Street, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.2/10! (score from 246 reviews)
Rated by guests after their stay at WestHouse Hotel New York.
|Deluxe Queen Room|
|One-Bedroom Suite with Terrace|
|Queen Room with Two Queen Beds|
|Deluxe King Room|
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246 verified reviews
They speak 6 languages
WestHouse Hotel New York's staff speaks: Chinese, Filipino, Portuguese, Spanish, English, German
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Private parking is available on site (reservation is not needed) and costs USD 58 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 246 reviews
Value for money
Show reviews from:
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Featuring a fitness center and free Wi-Fi, the Courtyard by Marriott New York Manhattan/Central Park is located a short walk from the Rockefeller Center, Time Square and Central Park.
Score from 2619 reviews Very good
In Midtown, this boutique hotel is within a 4-minute walk of Manhattan's Central Park and shopping on 5th Avenue. Free Wi-Fi is accessible and has an on-site restaurant.
Score from 533 reviews Excellent
This Midtown Manhattan hotel is on Fifth Avenue, 11 blocks from Times Square. It has a 24-hour gym, full-service spa, salon, and rooms with iPod docking stations.
Score from 329 reviews Wonderful
May 21, 2015
Breakfast is almost all cold stuff
May 20, 2015
if we want to be picky, the breakfast could be improved by including more choice in the way of healthy fruit, cereal etc., to complement the mountains of pastries. And the wifi was frustrating to use.
Great staff and a comfortable room. Perfect spot for the midtown tourist attractions, shopping, and Central Park. And a subway station right outside the door for heading downtown, with other subway lines a short walk away. We would stay here again.
May 20, 2015
Breakfast options quite limited, also staff could have been more attentive
Early checkin and late checkout
May 17, 2015
Your staff were superior.
May 17, 2015
The staff was so pleasant and helpful and friendly!
May 12, 2015
The breakfast was ok. It could use some improvement. There isn't enough variety and having some additions choices for hot food and cereals would've been nice. Also almond milk would have been a nice choice for those of us who don't eat dairy. They did have gluten free toast which was a plus.
I traveled first alone then my daughters joined me. They upgraded me to a suite for free for Mother's Day. There was a misunderstanding at first about the kind of room unwound get but Ashkey the hotel manager rectified it right away and we got a suite of with a balcony! My kids got little robes and they were delighted
May 7, 2015
Amazing Staff & Location
May 4, 2015
'Cut out' in the shower wall was a little strange. Bathroom tended to get wet with water splashing into it.
Very friendly and helpful staff.
May 3, 2015
Bunch of hair in the room when arriving on the first day. Not very clean in the room generally.
Available drinks and snacks.
May 1, 2015
breakfast is a must which make your price mire by 30%
location, bed, wifi
April 30, 2015
I enjoyed an individual approach dedicated to each client. Top service, great location, easy to reach, wonderful decor in rooms...
April 28, 2015
Friendly staff, clean room, delicious snacks and breakfast, very pleasant atmosphere.
April 26, 2015
Housekeeping did a poor job. Room was never cleaned completely. Turn down service happened only half the time. The breakfast was European style. All offered food throughout the day was the same the six days we stayed at the hotel. Variety please!
The hotel was in a great location and beautiful. The afternoon cheese and wine display was delicious. A majority of the staff were friendly and helpful.
April 24, 2015
We were informed at check-in that the resident tax is not mandatory. The resident tax is imposed for high-speed wifi, breakfast and club floor access. We did not availa of these facilities and made it very clear to the staff at check-in that we will not opt for it. Upon check-out, we were told that this is mandatory and we had to pay for something that we did not avail of. We felt very cheated as the check-in staff had the opportunity to clarify or correct our understanding of the resident tax but did not do so. This is unacceptable and unethical and I strongly advise guest against choosing Westhouse Hotel for these reasons.
April 23, 2015
Rooms were contemporary and comfortable and the staff were friendly at each turn.
April 21, 2015
The bathroom is nice and large, however there was no place to put my shaving gear, toothbrush, deodorant, etc. In such a large room, an extra drawer or shelf would be an ideal tool to add.
Nice atmosphere, rooftop 'La Terrace' and drinking area.
April 20, 2015
This is Hotel has the ultimate combination of excellent staff, being beautifully appointed, well situated and great value.
April 12, 2015
Credit card issue, was sorted very quickly once brought to their attention.
Rooms were very comfortable and the bed made for a great nights sleep
April 12, 2015
The only snag is, no room service! Lazy travellers have to hunt their food down!
WestHouse was a pleaure! The Staff was awesome, so helpful! keep it up guys!
April 6, 2015
Only issue is has a two pipe A/C system, so if you like a specific temp in your room won't happen depending on time of year.
I had an amazing visit to NYC and Westhouse made it that much better. Very kind staff and helpful and willing at that. Kudos to all especially Kevin.
March 29, 2015
Room service was a bit sloppy for a 5 star hotel (they barely put stuff in order)
Very nice hotel. Great location not far from Central Park. Excellent service. Nice clientele. Free drinks at the bar in the lobby and free access to the bar in the top floor in the afternoon made our stay very pleasant. Very good rates for NYC standards.
March 21, 2015
small bathroom no selves to put anything
Good value nice accommodations convenient location
March 18, 2015
Hotel is very nice but I didn't find it to match that of other 5 star hotels. Service was average but staff did not go above and beyond on any instance. Tablet to control room is just a tablet. Doesn't control window shades or lighting. Music plays out of a speaker on the back and the streaming service constantly got disconnected from the wifi.
"Included" food and beverage was nice for a quick bite.
March 10, 2015
Front desk staff were not trained or educated on how to handle promotional rates, booked through third-party sites. Very disappointed with front desk follow-through on resolving my confirmed promotional rate. I waited at the front desk more than 40 minutes, over 2 different days, to have my confirmed booking.com rate honored by staff.
Great location! Great idea to offer complimentary breakfast, tea and cocktails--- really makes this hotel a standout.
February 1, 2015
Stunning hotel, bed amazing, location superb, staff simply delightful. Fantastic breakfast and nibbles/drinks in evening. Worth the guest charge
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