Located along West Lake in Hanoi, the luxurious Hanoi Club Hotel & Lake Palais Residences offers well-appointed rooms with free WiFi. Featuring sweeping views of the lake, the property has an on-site restaurant, bar and an outdoor swimming pool. Adorned in white and brown hues, all modern rooms at the property are air-conditioned and come with large windows and hardwood floorings. Each unit is equipped with a cable flat-screen TV, wardrobe and an electric kettle. Private bathroom has shower facility and a hairdryer. Free toiletries and slippers are available for your comfort. Guests can enjoy a dip in the hot tub, sweat it out in the sauna room or relax with professional massage in the spa center. The Hanoi Club Hotel & Lake Palais Residences offers car and bicycle rental services and free parking, while sightseeing arrangements and airport transfers can be made at the tour desk. Tivoli Café is an all-day dining restaurant serving Asian and Western delights with views of the lake and the hotel's pool. Tran Quoc Pagoda is 1640 feet from the hotel, while Ho Chi Minh Mausoleum is 1.1 mi away. The nearest airport is Noi Bai International Airport, 11 mi away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
8.6
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Fangmeier
    France France
    The pool was great for a daily swim and the breakfast included in the room was quite good in terms of selection and quality
  • Sarah
    United Kingdom United Kingdom
    Nice and clean hotel with nice pool area, gym and jacuzzi The staff in the restaurant, housekeeping and at reception were all lovely
  • Slade
    United States of America United States of America
    Steam room, dry sauna, hot tub, pool and gym all included!

Hotel area info

Restaurants
1 Restaurant On Site

  • Cafe Tivoli

    No additional info available

Amenities of The Hanoi Club Hotel & Residences
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Private Parking
  • 24-hour front desk
  • Restaurant
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Aerobics
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Mini golf
    Additional charge
  • Casino
  • Tennis court
Living Area
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Suit press
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Foot massage
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Vietnamese

House rules

The Hanoi Club Hotel & Residences takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of VND 2300000 is required on arrival. That's about USD 90. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6+ years
Extra bed upon request
VND 700,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash The Hanoi Club Hotel & Residences accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of VND 2,300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Hanoi Club Hotel & Residences

  • The Hanoi Club Hotel & Residences offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Mini golf
    • Casino
    • Fitness
    • Happy hour
    • Foot massage
    • Personal trainer
    • Fitness classes
    • Aerobics
    • Spa facilities
    • Locker rooms
    • Yoga classes
    • Swimming pool
    • Full-body massage
    • Tennis equipment
    • Steam room

  • The prices at The Hanoi Club Hotel & Residences may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Hanoi Club Hotel & Residences has 1 restaurant:

    • Cafe Tivoli

  • Room options at The Hanoi Club Hotel & Residences include:

    • Double
    • Twin
    • Studio

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Hanoi Club Hotel & Residences is 2 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Hanoi Club Hotel & Residences is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, The Hanoi Club Hotel & Residences is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Hanoi Club Hotel & Residences on this page.