The pool is vert old and run down. I didnt feel comfortable swimming because of the lack of maintenance and the pool water was cloudy.

Spa lakeside was quiet and bed was comfy

Stayed in December 2023

Loved location, facilities, coffee shop. Rooms need tlc and showers need grab rails and/ or antislip on floor. Very slippery for older people. Very conveniently located for travel to north.

Stayed in December 2023

No lift

Stayed in December 2023

The golf course has gone down hill and it’s pretty pathetic that it’s dry and the greens aren’t even greens. Wouldn’t hurt to throw abit of water on it get more people back there playing again instead of driving them away to play else where

Stayed in December 2023

Compact smelly rooms and very small kitchenette

Nice location with lots of activities and shops

Stayed in December 2023

Nothing

Activities for the kids. Shops at the resort.

Stayed in December 2023

Place is looking a little tired, Exterior of the units needs painting etc. Bedside table paint was peeling off, carpet a bit stained. The whole place just needs a bit of an overall spruce up. Felt a bit stuck in the 80s.

Comfortable bed, room was clean. Bistro had nice food. A bit quirky with an interesting story behind it. Close to Launceston. Staff were friendly, especially in the bakery.

Stayed in December 2023

It had to be the Restaurant-, Probably the main thing was the fact that we had Two dinners there over the 2days we stayed and both were way below par for the price that you paid. I wouldn’t rate them much above 5 out of 10, only for the fact they were passable to eat. Only for the fact that the Service was reasonable and the food came out relatively fast!

The property grounds are great, and the concept is very appealing. From this perspective everything was fine, but peal back the layers, then it is another scenario

Stayed in December 2023

Bed could have been more comfortable. Lots of bugs got into the room at night.

Beautiful view. Very quiet. Fun facilities.

Stayed in November 2023

Not a thing

All

Stayed in November 2023

We could not leave our unit one day because the handle on the front door would not rotate sufficiently to unlock the door. This was at about 8:20 in the morning. My wife called reception on the single digit number (i think it was 9) but no reply. We then phoned the switchboard number on our booking.com papers, also without a reply. My wife then called 000 which went through to a local police station and somebody there called Chris, the maintenance guy. In due course he visited us and squirted some WD40 on the handle, which worked for a few minutes before locking up again. This was our second stay at the resort but we feel it is now looking tired and in need of some expenditure on replacing worn out items. Also it would help enormously if Reception was staffed at the times you advertise. An alternative phone number would also be a good idea if you are serious about professionally running a resort. What would have happened had there been a fire in our unit and we (both octogenarians) could not escape? Of course there was no apology from management of the resort, which would have been nice. Clearly there is an attitude problem within your organization.

Stayed in December 2023

No table to sit at inside the room.

The setting is nice

Stayed in November 2023

Cockroach poo under mattress

The environment

Stayed in December 2023

A wedding was being held downstairs, very noisy and lots of people. I was expecting a quiet golf resort for couples, it was more suitable for families with young kids. Lots of kids in the pool and gym. Sauna was nice, pool needed maintenance and paining.

The room had a big Balcony, it was nice to sit and have lunch.

Stayed in December 2023

Everything

Stayed in December 2023

The whole Swiss village feel, and being Christmas, the boys called it Santa's Village. There was plenty to do without leaving the facilities

Stayed in December 2023

It is bit far from Launceston city. And game arcade room don’t have much options. Tv in the room are on top of wardrobe and no Netflix. Notice about extra cost for dirty dish and loosing pool towels.

It’s beautiful with swiss village, activities to do.

Stayed in November 2023

Mini Golf needs barriers below fence so ball don’t end up in lake!

Love the location and Grounds

Stayed in November 2023

No Internet signal at all and small bathroom.

Location, Restaurant, Loads of activities for a family Indoor pool, paddle boats, mini golf, golf course, games arcade, Ice cream and lolly shop a bakery and a gift shop.

Stayed in November 2023

The location was really good. The overall experience was pretty

Stayed in September 2023

Thought the restaurant needed more variety on menu

I liked the location and room

Stayed in November 2023

Not having clean towels each day

The breakfast was lovely and it was very quiet

Stayed in October 2023

There was no electricity when we reached but it came after few hours.

Swiss cottage’s we’re lovely

Stayed in October 2023

The appearance of all the amenities was tired and wore out. Didn’t like the shower in the spa bath. Lots of bird poo everywhere and especially on our front and back veranda. Room had a funky smell. Dinner at the restaurant was average at best. Didn’t think that it was value for money for what we got.

Location was lovely. Staff were great. Room was spacious and clean and had everything we needed. Bed was comfortable.

Stayed in November 2023

Nothing springs to mind.. noisy birds woke us up???

Marvellous selection of gourmet breakfast items!! Beds were very comfortable and the setting was brilliant.. wonderful theme.

Stayed in November 2023