7 Waldhorn Drive, Grindelwald, 7277 Grindelwald, Australia
#5 of 6 hotels in Grindelwald
Guests' ChoiceBased on 1176 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.4
Facilities
7.7
Staff
8.5
Value for money
7.5
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 27, 2023
Bethel
AustraliaWildlife experient was great.
Stayed in March 2023
Reviewed: April 16, 2023
Karen
Australiaour spa didn’t work, but apparently it has a sensitive button. I would suggest a sign left in bathroom so that people don’t miss out on having their spa. Bed to hard.
Everything you need is right there; restaurant, shops, putt putt, activities on the lake. Family friendly but great for couples also. Very large room.
Stayed in April 2023
Reviewed: April 14, 2023
Clayton
AustraliaPhone reception and wifi were terrible Beds were too hard for me but my husband had no issues!
Dinner was awesome. Facilities for kids were great.
Stayed in April 2023
Reviewed: April 8, 2023
Yvonne
AustraliaThe beds were lumpy and uncomfortable. the couch was also uncomfortable. the bottom step on the entrance is very high. If there was a cover over the balcony it would have been able to enjoy it no matter the weather
the location was quiet, and the entire room was good. the spa was outstanding. plenty of towels was a bonus.
Stayed in April 2023
Reviewed: March 31, 2023
Knight
Australiamobile phone connection is a real problem breakfast price is crazy
Stayed in March 2023
Reviewed: March 27, 2023
Romina
Australiaenvironment
Stayed in March 2023
Reviewed: March 27, 2023
Yvette
Australiathe little cabin we stayed in was adorable it was clean modern had everything we needed getting up to cheerful faces and beautiful food every morning at the bakery (the girls were so lovely) and coming home to pademelons at our door and a short stroll to the bistro for a hearty meal at night made our stay would definitely stay again 😁
Stayed in March 2023
Reviewed: March 24, 2023
Salgo
AustraliaEverything is on point but the bedding. I've stayed in two rooms. The second room to be softer bedding. I've had to take the topper off the second bed to add it to the main room and you just can't fix it with these mattresses and thin toppers. A place to sleep is what I pay for. The additives are on point.
The location just out of town far outweighs anywhere in launceston for accommodation. This is what you expect when you want the beauty of Tasmania. It has a village style setup and the food quality is like high end Sydney. You won't find this service and quality at high rated restaurants in northern Tasmania from my experience.
Stayed in March 2023
Reviewed: March 23, 2023
Pirkko
AustraliaNo bathroom upstairs even though 2 of the 3 bedrooms are upstairs WIFI did not work reliably
Location Quirky Swiss village Spacious apartment
Stayed in March 2023
Reviewed: March 21, 2023
Adi
IsraelThe room we took was too small and the toilet and shower were not clean enough
A beautiful and peaceful place, you can see different animals around the hotel
Stayed in March 2023
Reviewed: March 17, 2023
Sophie
AustraliaThe spa smelt bad and so did the sauna
Like the bbq facilities and the bar staff
Stayed in March 2023
Reviewed: March 13, 2023
Jess
AustraliaIt is very dated and requires significant modernising The couches are extremely uncomfortable The cost is too high There is only a ring at one end of the basketball court, which is often being used The golf course needs maintenance
That there are many activities to do for the kids. The open spaces The chalet layout.
Stayed in March 2023
Reviewed: March 11, 2023
June
AustraliaThe cabin was great and the golf course and wildlife were enjoyable.
Stayed in March 2023
Reviewed: March 9, 2023
Mary
AustraliaJust a bit old fashioned and quite small 2 bed cabin
Good location, great surrounding scenery. Family friendly, rabbits ducks etc
Stayed in March 2023
Reviewed: March 9, 2023
Martina
AustraliaHad to book in via booking.com.
Friendly staff at reception, exceptional service at Bistro
Stayed in March 2023
Reviewed: March 4, 2023
Maree
AustraliaOn arrival there was a sign. Be nice to staff that turn up as we have a shortage of staff. On arrival I was created by an older female employee that I could only describe as rude and walked away thinking don't use that sign as an excuse for your behaviour.. On departure greeted by a younger employee so nice and interested in how was our stay.
Location.
Stayed in February 2023
Reviewed: March 2, 2023
Elizabeth
AustraliaBed was hard/not comfortable. Restaurant closed early (only option for late check-in was vending machine). Breakfast buffet was limited and food had been out for a while.
Bathroom was good.
Stayed in March 2023
Reviewed: March 1, 2023
Natasha
AustraliaOur stay was too short
It had a really relaxed family atmosphere.
Stayed in January 2023
Reviewed: February 27, 2023
Katrina
Australian/a
location and activities available. Putt-putt was fun.
Stayed in February 2023
Reviewed: February 24, 2023
Sonya
AustraliaThe hot plates did not work well. The water pressure was poor. The toilet was in a tiny room which was difficult to get in and out of and a larger person would find this challenging. The beds were large which was great but the mattrass was too firm. The wifi was poor so much so that it was quicker and easier to go off site to get better service.
There was plenty of space in the apartment. It was quite and the grounds were beautifully kept. The staff were very helpful.
Stayed in February 2023
Reviewed: February 24, 2023
Gayle
AustraliaDown side mobile coverage was very bad.
We found the room clean and comfortable. The staff friendly and helpful.
Stayed in February 2023
Reviewed: February 15, 2023
Manie
AustraliaMore privacy
The set up
Stayed in February 2023
Reviewed: February 14, 2023
Rob
AustraliaGreat facilities. Large room.
Stayed in February 2023
Reviewed: February 12, 2023
Margaret
AustraliaWe found the security lights on the ground outside the end windows shone up into the room all night, way too bright. My husband had to block the windows with the spare pillows as there are no blinds on the windows, only drapes. Property a bit dated, needs maintenance Golf course has too many rabbit holes🙁 too many rabbits!
Room was comfortable. Two beds provided which was what we requested. Enjoyed being close to the little village with cute shops. Facilities available were very good.
Stayed in February 2023
Reviewed: February 11, 2023
Donna
AustraliaDated cabin, smelt a bit. The bakery opened not early enough to grab something for breakfast before we left. The whole place needed a bit of a refresh.
Great location, handy to Launceston. Scenic surroundings. Staff were helpful.
Stayed in February 2023
Hillingdon, UK
Venturina Terme, Italy
Santa Caterina Valfurva, Italy
Montefalco, Italy
Canet-en-Roussillon, France
Kumarakom, India
Denmark, Australia
Florence, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content