131 King Street, 3000 Melbourne, Australia
#156 of 205 hotels in Melbourne
Guests' ChoiceBased on 3249 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
9.0
Facilities
7.5
Staff
8.6
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Michelle
AustraliaNothing
The location was awesome! So easy to access from the bus station and really easy to use trams or walk to shops and other venues.
Stayed in April 2024
Reviewed: April 25, 2024
Ariene
AustraliaSuitable for the budget traveller.
It was very easy to get to and in a superb location.
Stayed in April 2024
Reviewed: April 25, 2024
Arlene
AustraliaViews
Location and breakfast, luggage storage
Stayed in April 2024
Reviewed: April 23, 2024
Pamela
AustraliaUnfortunately the rooms are not well sound proofed and the neighbours in the next room were loud most of the night, talking and laughing which wouldn’t be an issue if there was better sound proofing. But it’s a small matter for price and location.
Location is close to Southern Cross Station and central for catching public transport around the city cbd. The shower was hot with a rain-shower head. Tea, coffee, sugar and milk provided. Shower gel provided. I liked the refillable container rather than the small individual sizes at other locations.
Stayed in April 2024
Reviewed: April 23, 2024
Beckyanne
United KingdomWhile nicely renovated, the room smelled a bit strange and was difficult to air out.
Great and convenient location, nice, polite and helpful staff, comfy bed.
Stayed in March 2024
Reviewed: April 23, 2024
Callum
United KingdomMy only issue with the hotel was the fact that a couple of days, when we requested our room to be cleaned. The cleaning team re-used our bedsheets instead of putting new ones down.
Decent sized room and bathroom, and the staff were very nice and helpful.
Stayed in April 2024
Reviewed: April 19, 2024
Otto
AustraliaStaff was really kind and helpull
Stayed in April 2024
Reviewed: April 18, 2024
Jason
AustraliaRoom too small though it's a single room.
Convenient location, value for money accommodation. Single room is really small but clean.
Stayed in April 2024
Reviewed: April 18, 2024
Geoffhan
AustraliaStairs at entrance
Great location
Stayed in April 2024
Reviewed: April 17, 2024
Boomgaard
AustraliaRoom could be kept cleaner.
Centrally located close to tram and train station.
Stayed in April 2024
Reviewed: April 17, 2024
Phil
AustraliaA bit Aged & dated but ok just the same
Cheap stay
Stayed in April 2024
Reviewed: April 16, 2024
Alex
AustraliaLarge room with clean facilities for the price
Stayed in March 2024
Reviewed: April 16, 2024
Deborah
AustraliaPerfect
Stayed in March 2024
Reviewed: April 16, 2024
Shelley
United KingdomShame we only had a double bed in our family room. A king-size would have been more comfortable
Very convenient location. Staff were cheerful and efficient. Breakfast buffet was good value for money
Stayed in April 2024
Reviewed: April 16, 2024
Sharon
AustraliaNeeded extra blankets and pillows
Location and price were excellent
Stayed in April 2024
Reviewed: April 16, 2024
Leighann
AustraliaLooking out the window seeing old mattresses in a corridor.
For what we needed it was a great room
Stayed in April 2024
Reviewed: April 15, 2024
Judith
AustraliaI would have liked extra pillows.
The room was clean and comfortable. It was very easy to walk from Southern Cross Station and to the Skybus the next morning. The staff were very pleasant and helpful. It's close to shops and cafés.
Stayed in April 2024
Reviewed: April 14, 2024
Dean
AustraliaGreat location close to public transport and gave the ability to explore Melbourne with ease.
Stayed in April 2024
Reviewed: April 14, 2024
Kelvin
New ZealandRoom was cramped and ok for one person, a couple would have found it very difficult
The location was excellent…. It was right downtown and a block from the Southern Cross station. But they gave me a room that was on the ground floor and it was not worth the price.
Stayed in April 2024
Reviewed: April 13, 2024
John
Australialeaving!
Quick chech-in a window I could open
Stayed in April 2024
Reviewed: April 13, 2024
Koji
JapanLittle narrow morning buffet
Staff tried good service and friendly. For this budget the service is god.
Stayed in April 2024
Reviewed: April 11, 2024
Eliza
AustraliaNothing
Near the southern cross ,clean and the staff are lovely
Stayed in April 2024
Reviewed: April 11, 2024
Priscila
BrazilShower was cold , not the cleanest but ok
Good location, good 24/7 reception, friendly staff, hairdryer, coffee saches available, comfy bed
Stayed in April 2024
Reviewed: April 11, 2024
Lord
United KingdomBreakfast very bland but it is what it says it is, a continental breakfast so hey ho
Location
Stayed in April 2024
Singapore, Singapore
Grapevine, USA
Albufeira, Portugal
Marrakesh, Morocco
San Antonio de Areco, Argentina
St. Petersburg, USA
George, South Africa
Saint Ignace, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content