Reviews of Mantra Esplanade This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
53-57 The Esplanade, 4870 Cairns, Australia
#30 of 73 hotels in Cairns
Guests' ChoiceReview Score
Based on 1201 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.4
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Location
9.6
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Facilities
8.0
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Staff
9.1
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Value for money
7.6
Verified guest reviews from real Bookers
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Reviewed: April 25, 2024
Felicity
Australia12 Reviews7.0“Ok, but not great.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with City View - Dual Key
- • Stayed 2 nights
- • Submitted from a mobile device
The apartment was a bit dark and dingy and wasn’t the same quality as the apartment in the booking photos appeared to be (I know the apartments are all different, but this one was not nearly as nice as the one shown in the photos). The location was a double-edged sword - it was convenient, but also noisy. We were there on Friday and Saturday nights and could hear music and street noise late into the night. Although we could see the water from our balcony, it mainly faced a parking garage across the road, and wasn’t really usable anyway due to the air conditioning units (however it was good for drying the washing!). The kitchen wasn’t very well equipped.
Convenient location close to the lagoon and esplanade. Comfortable bed. Friendly and helpful staff.
Stayed in April 2024
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Reviewed: April 20, 2024
Lesley
United Kingdom9 Reviews1 helpful vote9.0“all good but no bar or restaurant”- • Leisure trip
- • Travelers with friends
- • Double or Twin Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
no bar or restaurant
great location
Stayed in April 2024
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Reviewed: April 18, 2024
Sachi
Australia5 Reviews9.0“Great hotel, loved the balcony too.”- • Leisure trip
- • Family with young children
- • Double or Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
I prefer hand held shower but the shower was nice.
Great location, walking distance to lagoon & main shops. Clean & friendly staff.
Stayed in April 2024
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Reviewed: April 10, 2024
Abigail
Australia7 Reviews7.0“Great location, lovely staff, needs some revamping of furnishings in room.”- • Leisure trip
- • Couple
- • Double or Twin Room with Esplanade View
- • Stayed 1 night
- • Submitted from a mobile device
The room needs a revamp, furniture looking old especially vanity in bathroom. Needs updating in room.
Its location to city was good.
Stayed in April 2024
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Reviewed: April 3, 2024
Jennifer
Papua New Guinea3 Reviews9.0“Worth the money.”- • Leisure trip
- • Travelers with friends
- • One-Bedroom Apartment with City View
- • Stayed 5 nights
- • Submitted from a mobile device
Very clean
More convenient, easy excess to the shops and it is just a walk away from the esplanade. I would recommend Mantra Esplanade for any first timer who wants to visit Cairns . You will not be disappointed.
Stayed in April 2024
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Reviewed: March 27, 2024
Wendy
Australia2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double or Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Close to everything. Good size. Clean and comfortable.
Stayed in March 2024
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Reviewed: March 10, 2024
Serafina
Australia1 review8.0“Great stay, staff friendly and perfect location”- • Leisure trip
- • Couple
- • Double or Twin Room with City View
- • Stayed 5 nights
- • Submitted from a mobile device
Gym facilities could be improved,
Good location, staff friendly and helpful, apartment was clean.
Stayed in March 2024
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Reviewed: February 28, 2024
Gavin
Australia1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room with Esplanade View
- • Stayed 3 nights
- • Submitted from a mobile device
View
Close to everything
Stayed in February 2024
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Reviewed: February 27, 2024
Tony
New Zealand1 review8.0“Just a great location and clean rooms with very kind and friendly staff”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with City View
- • Stayed 9 nights
Not having a Television in the bedroom as our daughter used the sofa bed in the main lounge area. So there was no other comfortable sofa to sit on in the main lounge area except the dining suite to watch television. The overcharge is a big deal for us as we were charged a different price than what was quoted on booking.com and we just couldn't find anyone to help after making lots of phone calls. We are still uncertain whom we are supposed to contact to discuss this.
Close to food and amenities. Nice having cooking and washing facilities. Wifi great. The staff were excellent except for the query on the account which is still not sorted. We would stay at here again.
Stayed in February 2024
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Reviewed: February 26, 2024
Anh
Australia3 Reviews1 helpful vote9.0“You have kept $100+$room/1night. Could you please release $100 because our bank is keeping PENDING,”- • Leisure trip
- • Group
- • Double or Twin Room with City View
- • Stayed 1 night
room
location
Stayed in February 2024
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Reviewed: February 19, 2024
Gary
Australia4 Reviews8.0“We had a restful, relaxed and enjoyable stay.,”- • Leisure trip
- • Couple
- • One-Bedroom Apartment with City View
- • Stayed 4 nights
Tv fox channels were limited.
hotel was well located. the room had all the facilities we needed and was very clean.
Stayed in February 2024
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Reviewed: February 14, 2024
Julie-ann
Australia16 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment with City View
- • Stayed 7 nights
- • Submitted from a mobile device
Great location. I had a one bedroom apartment which was great.
Stayed in February 2024
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Reviewed: February 12, 2024
Tracy
United Kingdom2 Reviews8.0“Lovely location, and enjoyed the peace and quiet.”- • Leisure trip
- • Couple
- • Double or Twin Room with City View
- • Stayed 5 nights
All good.
Location, comfort, size of room, nice and quiet.
Stayed in February 2024
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Reviewed: February 11, 2024
Rosa
Australia16 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Shower in bathroom sprayed water everywhere
Staff were excellent
Stayed in February 2024
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Reviewed: February 6, 2024
Julie-ann
Australia16 Reviews2 helpful votes8.0“Perfect location”- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment with City View
- • Stayed 7 nights
- • Submitted from a mobile device
I actually really like that if you stay for a long period of time that you only get housekeeping every 8 days as that suits me. However, i booked for 1 week and then extend my stay to 15 nights and housekeeping wasn’t automatically arranged, i had to request it. I did speak with reception and they were lovely about it and organized it, but I kept waiting and they never came. I collected my own new sheets and made my own bed. This wasn’t really an issue for me to make my own bed except when I later thought about the price I am paying to stay there - disappointing. Despite this I loved this place and would certainly go back.
Great location, great secure parking, excellent one bedroom apartment, friendly staff.
Stayed in January 2024
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Reviewed: February 5, 2024
Destiny
Australia4 Reviews2 helpful votes9.0“Great area, enjoyed our stay.”- • Leisure trip
- • Couple
- • Double or Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Outdated rooms, our aircon wasn’t the best
The staff, free parking and location!
Stayed in February 2024
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Reviewed: February 5, 2024
Vera
Australia12 Reviews9.0“Wonderful”- • Leisure trip
- • Couple
- • Double or Twin Room with City View
- • Stayed 1 night
Comfortable bedding
Stayed in February 2024
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Reviewed: February 4, 2024
Craig
Australia15 Reviews7.0“Affordable, and great location”- • Business trip
- • Solo traveler
- • Double or Twin Room with City View
- • Stayed 10 nights
- • Submitted from a mobile device
The property needs a refurbishment, it is clean and tidy, but the rooms are older style
Location
Stayed in January 2024
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Reviewed: January 25, 2024
Yolanda
Australia9 Reviews9.0“Great stay - pity it was a little short”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with City View - Dual Key
- • Stayed 2 nights
- • Submitted from a mobile device
Pillows were super comfortable and the beds were big. Beautiful view.
Stayed in January 2024
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Reviewed: January 24, 2024
Bali
Australia12 Reviews9.0“The perfect location to explore Cairns City and surrounding areas.”- • Leisure trip
- • Family with young children
- • Double or Twin Room with City View
- • Stayed 5 nights
Comfortable accomodation in prime position. The perfect location to explore Cairns City and surrounding areas.
Stayed in January 2024
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Reviewed: January 22, 2024
Angela
Australia39 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Two-Bedroom Apartment with City View - Dual Key
- • Stayed 2 nights
- • Submitted from a mobile device
Great location, very comfortable. Nice bathroom products and loved the free parking.
Stayed in January 2024
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Reviewed: January 18, 2024
Damian
Australia6 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Needs more allocated parking.
Great location
Stayed in January 2024
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Reviewed: January 14, 2024
Duncan
United Kingdom10 Reviews1 helpful vote8.0“/”- • Leisure trip
- • Couple
- • Double or Twin Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
The fact that this is a tourist destination and not all tourists are Australian was being disappointed in never having any wifi during our entire stay. Every morning and evening we would inquire at reception and every time there was a negative response. Considering that simple little cafes and restuarants do not have a problem,surely it is time you invested in more up to date technology. Just as an aside, my wife was two days late in finding out her sister had died back home in Scotland because of this. Out of our 6 weeks in Aus, this was the only hotel/residence that could not supply us with WiFi. :
The situation was ideal, the hotel was clean, and the bedroom was fine,although not having it serviced daily was a bit disappointing considering the cost. The staff were helpful and friendly
Stayed in November 2023
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Reviewed: January 14, 2024
Georgina
Australia3 Reviews9.0“Very helpful staff, nice views and rooms. Very central.”- • Leisure trip
- • Family with young children
- • Double or Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
The double doors to each room was hard to negotiate with a disability.
Great views, helpful staff and very nice rooms.
Stayed in January 2024
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