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Reviews of Bedford Hotel & Congress Centre Brussels

Rue du Midi 135, 1000 Brussels, Belgium

#113 of 194 hotels in Brussels

Guests' Choice

Review Score

Based on 3428 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    6.8

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Showing 1 - 25

  • Reviewed: May 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    There was a little spot of either dried chocolate or blood on the duvets of both beds, which appears to have been missed by the cleaning staff

    The hotel was well located for easy walking to the the Grand Place, etc. The hotel bar upstairs was well situated and offered a nice variety of drinks and snacks

    Stayed in May 2024

  • Reviewed: May 9, 2024

    7.0
    Old hotel in good location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old and battered

    Location

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Two different Wi-Fi passwords were provided, one for reception and one for the room, but the reception one has worked.

    It's a good breakfast with bacon and scrambled eggs. The location is perfect. Good standard hotel. I liked it very much.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Hotel excellent, car parking disastrous.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We picked this hotel because it was central, with parking available in a public car park right behind the hotel - with easy access then through the back door of the hotel. We parked our car on level 1. However, in the morning we discovered that the rear quarterlight window of our car had been smashed and there was broken glass all over the back seat. Whoever tried to break in must have cut their hand as there was some blood on a picnic bag on the seat. Fortunately this, and possibly the alarm going off scared them away and there was no further damage to the car, and nothing was stolen. The hotel staff were sympathetic and helpful - they vacuumed the car and put duct tape over the window for us; we were very grateful to them. It could have been worse but I would warn other customers that there is no CCTV. The hotel was excellent but the parking cannot be recommended.

    Location was perfect, hotel staff were efficient and pleasant, the room was spotless and the breakfast was excellent. Good value for money.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Amazing location for the price
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Tea and coffee facilities would have been nice. Room was also a little tired and due a refit

    Room was comfortable and clean. Amazing location - right in the heart of Brussels. Parking was super cheap but beware of you have a large car as the car park is very low and quite tight. Rooftop bar is very nice. Breakfast was great - decent choices and food was fresh.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Super convenient and safe location!
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 2 nights

    Wifi is quite wonky in the room. Go to the reception or use data if you need!

    Super near the city centre. Only a few minutes walk away from the Grand Place! Safe location for solo female traveler! Staff was also friendly during the check-in. I enjoyed my stay!

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Hotel was fine for my needs , I was meeting up with my son and his mates for his stag do so I just needed somewhere cent
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very small. Mattress on the bed was incredibly soft

    Great location, room was nice and clean. Staff very helpful

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Sound proof Air Conditioning

    Location Breakfast

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    Acceptable stay for a short period, right next to the city centre.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    You could hear what happens in the hallway and in the neighboring countries. Pretty old furniture.

    Nice staff, reception open all night long. Water vending machine downstairs.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is an amazing roftoop with good options, the location is good with so many facilities. We had a good experience during our days in Brussels, and we recommend this hotel

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Worth the money. Loved it. Only recommend a fridge and a coffee machine
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No refrigerator in the room and no coffee machine although they offered us electric kettle when we asked for tea

    Location, cleanness, great breakfast and staff

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Good position, old style
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room and bathroom to be renewed.

    Easy check-in done via web. Kind staff. Closed to the Bruxelles historical center.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    8.0
    Amazing location with nice bar.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    You can hear some doors slamming at night, but you can still sleep well.

    The best is bar and restaurant on 8 floor. Amazing staff and good quality drinks. For sure I recommend make reservation on rooftop with amazing view on city 🙂 Location is definitely a plus.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Great location!
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wifi connection was not stable.

    The location. Just 7 minutes walk away to Grand-Place. Breakfast was great. The room was spacious.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Good Hotel In Best location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's nothing to say. Was pleasant stay.

    The hotel was nice, clean. The room wasn't that big, but good. Breakfast like any other hotel breakfasts. A very good location. Near all the best spots in Brussels. Easy to locate. Recommend to Brussels visitors.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    7.0
    A fine stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I don't know if it's run by the hotel directly but was seated by the host at the rooftop bar but was never served after an hour. Anyway was a good view at least.

    Room was spacious. Standard hotel vibes - definitely a good place to stay.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Overall recommended very much for those who like to stay in the city centre!!
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights

    Very minimal toiletries (especially shampoo and face wash).

    Spacious room with a good bathroom! Very cozy setting! Very close to the city center where there are lots of pubs and places for coffee!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    - Private parking IS NOT available at the property as the ad on Booking says. I only booked this hotel because of the parking, but then discovered immediately that parking is PUBLIC, with a connection to the hotel. You will need to park on the second or third floor of this parking building because the first (well-lit and nice) is a reserved space. This means your car will be exposed in a public parking overnight. The hotel provides tickets so that you can leave the building and pay a smaller fee, but these did not work properly so I had to keep running back to the hotel to ask the reception to open the barrier whenever I wanted to leave the parking building without paying a double fee. - Lifts are not synchronised so guests had to wait several minutes to get on the lift and at some point there were long queues. For this same reason, they were always overcrowded. Sometimes the doors wouldn't shut, adding more and more minutes before you could get to your room. - Wi-Fi did not work properly in my room and I kept losing connection, I ended up just using up all my monthly data plan.

    Nice and super clean, spotless rooms, comfortable bed. The hotel is in a great location in Brussels, conveniently close to almost everywhere I needed to go. The staff is super nice and friendly, always available. Breakfast was very affordable at only 12 euro and with a good variety of food.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Great value for money
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Crowded breakfast

    Great value for money

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very clean and very good location !

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the price paid a kettle & coffee in the room should have been included. Not enough lifts so long waits.

    Good location, good sized room.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were no tea/ coffee making facilities in the room. There is a vending machine in reception but this meant leaving the room, going down to the machine then going back up with the hot drink. The television choice of programmes was poor with very few channels being received even just music. CD / Radio on the room reception was poor. The music in the eighth floor bar was played at a good noise level on 2 of the days we stayed but on the Wednesday,, 24th April, the music was too loud to have a conversation. We left the bar and did not have a drink.

    Hotel is in an excellent location for tourists. Staff were very friendly and efficient. The hotel was very clean and tidy. The bar on the eighth floor was great to come back to after days sightseeing The Wi Fi was generally good. Breakfast was good with a variety of cereal, pancakes, cold meats etc. There was also scrambled egg and also bacon. Fried or poached egg would have been nice to have.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome location!

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Corresponded to my expectations
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Equipment in the room quite basic, but when I askes for a kettle, they gave it to me without a problem

    Perfect location. Room was clean, corresponded to the desctiption. Quiet and quite comfortable.

    Stayed in April 2024

Showing 1 - 25

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