Wollestraat 41-47, Bruges Historic Center, 8000 Bruges, Belgium
#2 of 98 hotels in Bruges
Guests' ChoiceBased on 494 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
10.0
Facilities
9.4
Staff
9.9
Value for money
9.0
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Clare
United KingdomNothing
This hotel is absolutely superb, great rooms, lovely relaxed atmosphere and charming decor. Fantastic location, excellent members of staff who are on hand to help 24/7.
Stayed in May 2024
Reviewed: April 30, 2024
Donnella
United KingdomLocation was superb. Staff so friendly and nothing was too much trouble
Stayed in April 2024
Reviewed: April 28, 2024
Julie
United States of AmericaGreat location, delicious breakfast
Stayed in April 2024
Reviewed: April 24, 2024
Sheryl
United States of AmericaThis hotel was a little dreamy-romantic-looking. The antiques are real, and the artwork is museum quality. We were lucky enough to book the least expensive room in the building, and I didn't mind that a bit! I recently watched "In Bruges" and this is the featured hotel, but the movie was made in 2008 and has clearly been renovated amazingly since then. It is now far prettier than the movie, with a tone-on-tone french chic aesthetic. Come for the location; stay for the fantasy. The staff was exceptionally kind, intentional and helpful.
Stayed in April 2024
Reviewed: April 16, 2024
Lisa
United KingdomBeautiful hotel with extremely helpful, friendly staff.
Stayed in April 2024
Reviewed: April 11, 2024
George
GreeceThe price is very high only for the good location. The room was clean but the facilities were not for this amount.
The location is fantastic.
Stayed in April 2024
Reviewed: April 5, 2024
Peter
United KingdomNothing
Wonderful setting and property
Stayed in April 2024
Reviewed: March 18, 2024
Marc
United KingdomN/A
A fabulous hotel situated in a perfect location on the canal of Bruges, and a very short walk to the market square. The hotel is very tastefully decorated, and is charming in character. The room we stayed in exceeded our expectation and was wonderful. Front of house staff are incredibly friendly, professional and knowledgeable of local area. Nothing was too much trouble - a big thank you to each and every one of them. Thank you - we will return.
Stayed in March 2024
Reviewed: March 8, 2024
Pamela
United KingdomNothing
Our room was excellent; the staff were all extremely kind and helpful.
Stayed in March 2024
Reviewed: March 7, 2024
Sarf
United KingdomNothing.
Lovely heritage building. Great location. Lovely rooms
Stayed in March 2024
Reviewed: February 29, 2024
Sally
United KingdomThe staff on the reception were delightfully kind and helpful.
Stayed in February 2024
Reviewed: February 25, 2024
Kerry
United KingdomWish that breakfast was included in the price and that we could have dinner at the restaurant as the views are amazing from the breakfast room.
Perfect location. Staff were amazing and very helpful. Gorgeous small hotel.
Stayed in February 2024
Reviewed: February 14, 2024
Jacqueline
United KingdomSomeone had the most disgusting cough behind reception
Lovely location good staff
Stayed in January 2024
Reviewed: January 28, 2024
Jo
United KingdomI can hardly complain about this, but this hotel is so iconic that it IS the view, so you can't quite see the view from it
beautiful hotel, fabulous location, exceptionally friendly and helpful staff
Stayed in January 2024
Reviewed: January 27, 2024
Monica
United States of AmericaBeautiful historic building and rooms, delicious breakfast options, kind & helpful staff, and excellent central yet quiet location.
Stayed in November 2023
Reviewed: January 26, 2024
Margaret
United States of AmericaExcellent breakfast and great service. Breakfast room is lovely with a great view.
Stayed in December 2023
Reviewed: January 9, 2024
Dana
United States of AmericaWe wished the bed wasn’t split. Very small hallway leading to our room- but nothing that detracts from the overall experience.
Staff was phenomenal in helping make restaurant reservations and recommendations. Super clean. We loved tea or coffee in the salon or brought to our room whenever requested. Overall delight.
Stayed in January 2024
Reviewed: January 7, 2024
Baris
TurkeyMy only complaint is that they deliberately do not give you a key to the main gate as per the rules of the hotel. They tell you that there is always a receptionist who will buzz you in. But whenever you get to the main gate, the receiption is empty and it takes some time for someone to get up, walk to the reception and buzz you in. During those 20 seconds, you are waiting in the cold, wondering why they have such an annoying rule.
The room was clean. the breakfast was excellent.
Stayed in January 2024
Reviewed: January 6, 2024
Susan
United KingdomCentrally located in an historic house. It was beautifully decorated for Christmas and was warm, welcoming and scrupulously clean.
Stayed in December 2023
Reviewed: December 29, 2023
Joanne
United KingdomGorgeous boutique hotel in the heart of the town
Stayed in December 2023
Reviewed: December 28, 2023
Loukas
GreeceEverything was amazing, there’s nothing negative to say about this place. Maybe the price per day with breakfast is quite expensive. Other than that, it’s perfect.
Everything was special at Relais Bourgondisch Cruyce. Amazing service, wonderful room, great location and an exceptional atmosphere overall. It highlights the whole Bruges experience!
Stayed in December 2023
Reviewed: December 24, 2023
Gleb
BelarusNot critical, but noticed a few things that should be fixed and improved, such as the broken window handle that was not allowing you to close it fully and you still can hear noises and wind coming through. The spider net was all over the bathroom window corners. Also, nice bedside tables had no handles as well, so it makes it almost impossible to open/use.
Very good location in the heart of the city, 5 minutes(walking) away from majority of the sightseeing. Nice and supportive staff. Good breakfasts with a nice view on the canal. The interior is great and stylish. I love fresh flowers in the lobby.
Stayed in December 2023
Reviewed: December 19, 2023
Angus
United KingdomNot much
Location and the staff were exceptional
Stayed in December 2023
Reviewed: December 18, 2023
Rebecca
United KingdomAbsolutely nothing
This is a beautiful hotel, with all the attractions that Brugge has to offer a short walk from the hotel.
Stayed in December 2023
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