Reviews of Hotel Arts This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
119 - 12th Avenue Southwest, Beltline, T2R 0G8 Calgary, Canada
#49 of 102 hotels in Calgary
Guests' ChoiceReview Score
Based on 859 hotel reviews
Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.1
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Facilities
8.5
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: April 30, 2024
Rhonda
Canada18 Reviews1 helpful vote“I had a great stay at Hotel Arts. I enjoyed a relaxing afternoon by the pool. Thank you!”The hotel room was nice and clean but is starting to show its age maybe time for a renovation.
The staff was very friendly and helpful! Great location and very clean.
Stayed in April 2024
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Reviewed: April 30, 2024
Kyle
Canada3 Reviews“It was a pleasant stay. We would come back here again.”Tub was small and slippery. No microwave in the room. Not many power outlet available in the room.
Very convenient location. Close to the BMO centre where we need to be. Lots of restaurants close by. Hotel was very nice. Staff was very helpful. Nice large bathroom sink counter to layout things. We didn’t use housekeeping as we had the “do not disturb” sign on the whole time but the hotel made sure that we are aware that they did not clean our room because of the sign and that they are there until 9 pm if we need service.
Stayed in April 2024
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Reviewed: April 27, 2024
Kat
Canada4 Reviews2 helpful votes“Beautiful family stay, but use Skip the Dishes”The room service was expensive, took a long time to arrive, and they really messed up our order. Milk allergy on one order, and they added cheese, cheese and bacon missing from another the wrong sides. The room phone was horrible so problems might have started there.
Beautiful location, beautiful hotel and amazing pool! Food at the pool was really good and the service was awesome. So relaxing for our family.
Stayed in March 2024
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Reviewed: April 8, 2024
Mangleshwar
United Arab Emirates16 Reviews1 helpful vote“It was good stay”Room Service and no discount for Seniors
lobby, friendly staff and house keeping was very good.
Stayed in March 2024
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Reviewed: March 21, 2024
Kellie
Canada7 Reviews1 helpful vote“This is my hotel of choice in Calgary.”Nothing. Great experience everytime.
Everything. Always try to stay here if I can.
Stayed in February 2024
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Reviewed: March 21, 2024
Laura
Canada1 review1 helpful voteWonderfulGreat location walking distance to 17 Ave SW restaurants.
Stayed in March 2024
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Reviewed: March 15, 2024
Mary
United States of America2 Reviews“Wonderful”No complementary breakfast or coffee
Unique contemporary design close to everything. Excellent, friendly staff.
Stayed in March 2024
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Reviewed: February 29, 2024
Joan
Canada4 Reviews“Nice stay but had to order out meals in.”Restaurant was closed; menu options at bar were minimal for Vegetarians.
Great staff, lovely property!
Stayed in February 2024
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Reviewed: February 28, 2024
Jonathan
Canada57 Reviews“Great location, especially for Flames games.”Originally had a third floor room facing the pool area. Very loud music with lots of bass coming from the pool area. Ask for a different room if you want to get to sleep before it shuts off at 10pm.
Staff was very helpful and friendly. Room was clean and the bed was very comfortable. The location was great!
Stayed in February 2024
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Reviewed: February 21, 2024
Nikki
Canada59 ReviewsWonderfulPrime location. Excellent staff. Nice pool area
Stayed in February 2024
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Reviewed: February 20, 2024
Nicole
Canada1 review“Comfortable beds but they are worn and need an update”The bed frames needed to be replaced
Location was great
Stayed in February 2024
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Reviewed: February 19, 2024
Clotilde
Canada1 review“I loved it”None
Swimming pool and clean place
Stayed in February 2024
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Reviewed: February 5, 2024
Zoi
Germany27 Reviews2 helpful votes“Comfortable modern room at a central location”nothing, it was a great stay
Modern and clean room, lots of electrical sockets, dimmable lights Comfortable bed Big bathroom, good bath products Friendly stuff Central location Uncomplicated underground parking
Stayed in January 2024
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Reviewed: February 5, 2024
Tracey
Canada1 review“Nice place would go back”Parking
Nice good location clean came with breakfast
Stayed in February 2024
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Reviewed: January 25, 2024
Lindsay
United States of America2 Reviews1 helpful voteVery GoodI would like to see some different menu options. Not a lot to choose from and the food was sub-par. We had better food across the street.
Location is great, walking distance to the Tower, great restaurants, and shopping. You can walk to the hockey game. Rooms are comfortable. Tea and coffee and a fridge. Beds are comfortable and the cleaning staff was GREAT!
Stayed in January 2024
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Reviewed: January 25, 2024
Angela
Ireland6 ReviewsVery GoodThe continental breakfast was slightly disappointing. We would have liked more fruit options and fresh juice.
The room was excellent. Very large with an extremely comfortable bed and well equipped bathroom.
Stayed in December 2023
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Reviewed: January 5, 2024
Laith
Canada17 Reviews“thank you for being part of making our short break fantastic”a bit of maintenance touches is needed
the artistic design the pool is beautiful the staff are very friendly
Stayed in January 2024
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Reviewed: January 3, 2024
Rosario
Canada2 Reviews“Thank you to the amazing Staff & a spectacular place!”Didn’t get to use the pool because it closed at 8:00 p.m. instead of 10:00 p.m. due to some maintenance.
The front desk Staff are very friendly and helpful! The Freestyle Poolside Restaurant Staff(especially Ben) were amazing! They were very friendly and very accommodating! My family, friends & I enjoyed our stay! Loved it and will definitely come back!
Stayed in December 2023
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Reviewed: December 31, 2023
Paul
United Kingdom18 Reviews9 helpful votesVery Goodjust bathroom a disappointment as toilet very low And shower head almost coming out of the wall. Also would expect a smart TV so can use Netflix , Prime etc
Comfy beds and great facilities in the hotel with some lovely staff
Stayed in December 2023
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Reviewed: December 30, 2023
Shannon
Canada5 Reviews1 helpful voteWonderfulThe pool was shut down for an event, which is fine, but the room was more expensive than usual, even though we didn’t have access to that specific amenity.
Stayed in December 2023
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Reviewed: December 29, 2023
Mathew
Australia6 ReviewsVery GoodRoom maybe due for an update
Location was fantastic, staff were very friendly and helpful, room was sufficient
Stayed in December 2023
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Reviewed: December 13, 2023
Kelsey
Canada17 Reviews“Overall a Good Experience”The tub/shower needed some work. The shower head was falling out of the way and the tub was super squeaky when you stood in it.
The hotel has a good vibe, it is beautifully designed and decorated. The location is great, we were able to walk only a block or two to a really good restaurant. The best part is the underground parking that is included!
Stayed in December 2023
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Reviewed: December 3, 2023
Lorraine
Canada20 Reviews1 helpful vote“Nice hotel, nice location, poor night sleep due to heater”Heater in the room was very loud, rattled a lot, woke me up every time it came on. Needs servicing Said pool side view when its closed in winter so for luxury room bad view of roof.
Great location for downtown, clean, deep bath, staff polite, great parking
Stayed in December 2023
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Reviewed: November 23, 2023
Gaia
Canada3 ReviewsWonderfulFriendly staff
Stayed in November 2023
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