Front desk staff was nice. I noticed there was a policeman on the side street next to the property when we first checked in. I didn’t think much of it until we went to the pool later and I noticed there was a homeless gentleman spread out on a piece of land just across from the hotel. I did feel bad for the man and thought maybe he was just taking a brief rest. By the time we left the pool there were more homeless people around him that looked like they were squatting there for the night. I know it’s not something within the hotel’s control but when I pay over $200 for one night and breakfast, I wouldn’t think that would be a view we got. We also went for breakfast in the restaurant and the waitress was less than personable. She dryly greeted us and took our order. Not sure if she was having a bad day or is just generally introverted but customer service was definitely lacking. There was no follow-up after our food arrived to see if everything was ok nor any offer to refill drinks. The stay was okay in that we needed a clean room for the night and we got one, but there wasn’t a super wow factor that would cause me to rate anything higher than an 8.

The facility was very clean and our daughter loved the pool!

Stayed in March 2024

We asked for close rooms and initially they had us stay at different floors. When we mentioned the request they offered us queens instead of kings, but the rooms were adjacent.

Short stay, but everything was very clean and comfortable.

Stayed in January 2024

The main complaint with the room was the poor sound proofing.

Lovely hotel near Barrie, it is not in the downtown area, more so close to the main highway, 400. The rooms were nice and staff friendly.

Stayed in January 2024

Our room smelled like weed

Clean, location

Stayed in September 2023

Not the easiest location to find, no “heads -up Signage” to advise where & when to turn off the 400, particularly if you are a stranger to Ont. and the madness / volumes of the traffic on the 400 & 401 Highways!!! Not many attractive dining options in the immediate area!

Well serviced and maintained hotel with all necessary amenities .9

Stayed in September 2023

Towels, sink did not drain

Clean, spacious, reasonably quiet

Stayed in August 2023

Closeness to work

Stayed in August 2023

The breakfast was not great. It was convenient, but I'd recommend going elsewhere to eat if you have the time.

Front desk staff were very friendly and helpful. Room was clean and comfortable.

Stayed in August 2023

Wifi is not very good. What a disappointment.

The staff and the beds

Stayed in August 2023

Our was not cleaned for our second night, no towels, beds not made, garbage and leftover smelly food, we went to a wedding all afternoon and evening and came back to a room not cleaned. Not very appealing.

Good location.

Stayed in July 2023

Wi-Fi connection in room not the best. Signal issues.

Location. Cleanliness. Comfortable bed.

Stayed in July 2023

no mini bar or lack of 18+ liquids in the room, otherwise all good.

nice comfy bed

Stayed in May 2023

it was all good

it was in a convenient location. friendly and helpful staff. Had food available. only thing I didn’t like was location of room. should have asked to change. too close to restaurant and entrance. a lot of noise. but that was on me.

Stayed in April 2023

The pool was freezing

Comfy beds, large rooms

Stayed in May 2023

I didn’t appreciate the fact that I came in person and explained to Jutti (not sure if I’m spelling it right) that I wanted to make sure that my nephew Matthew wasn’t stressed about checking in or checking out. it was enough that he and his wife were attending the wedding. I specifically told him to charge the room to me. I was at the hotel just after 10 am on Saturday May 13. Matthew was asked to give his credit card for a deposit. I asked Jutti to make sure that this doesn’t happen. How could he forget 2 hrs later.

easy access clean

Stayed in May 2023

bathroom was tired. too much outside noise . ie flagpole cables slamming the flagpole.

location and staff.

Stayed in December 2022

We have nothing negative to say.

It had everything we needed for a comfortable stay. The rooms were clean and spacious and the staff was friendly and helpful.

Stayed in November 2022

The hotel provided soap, shampoo, etc was convenient but had a strong masculine odor that didn’t really appeal to me. However I do appreciate the focus on sustainability.

Comfortable rooms, convenient location. Welcoming & friendly staff

Stayed in November 2022

beautiful, clean and central

Stayed in September 2022

Quiet. Clean

Stayed in October 2022

Unfortunately, the bed blankets should be changed. The padding in between quilted sections have all bunched up making it extremely uncomfortable. The bed itself is quite soft but some people like it like that and it didn't stop me from falling asleep. The walls must be quite thin because we could hear everything. The people in the room next to ours which happens to be an adjoining room were so loud when they arrived at their room at 12:30am. Near to 1am, I did call out for them to be quiet and to my surprise, it worked! We did have a good night's sleep.

The hotels is in a great location. It's away from heavy traffic. The back of the hotel has a lovely view of trees and a creek with lots of birds. The hotel entrance is welcoming, easy access to the rooms and a bar, restaurant located at the entrance. Very convenient. Our room was clean and had everything we need; coffee maker, refrigerator. The bathroom was clean and had the right amount of towels and soaps and paper cups.

Stayed in October 2022

Only one waitress and restaurant was busy. Resulted in a long time to have order tsken.

Breakfast was good. Waitress was pleasant.

Stayed in October 2022

Shower, breakfast

Bed

Stayed in September 2022

Clean comfortable room with lots of space. Quiet at night.

Stayed in September 2022