Size of room and location

Stayed in April 2024

It was so expensive even for the ones whom they don’t ski

Stayed in March 2024

Pillows could be better

Size of the room (1 bedroom suite), friendliness of the staff, breakfast items, proximity to the slopes, 20% unexpected refund to make up for the renovation work during our stay, quiet location.

Stayed in March 2024

We received a message from the hotels 2 days before our stay that there were some renovations ongoing due an unforseeable event. We noticed that large parts of the hotel were under construction, but it didnt prevent us from enjoying our stay and we were barely disturbed by the noise. It just had a small impact on the cozyness and atmosphere of the hotel.

Very friendly and kind staff, comfortable and big rooms, good location.

Stayed in March 2024

bigger area to eat breakfast

location of hotel, restaurants, sun, some good snow

Stayed in March 2024

Jakuzzi was not working

Fireplace and breakfast

Stayed in January 2024

They recently had a water problem that wreaked havoc to some rooms and the foyer/reception area. It caused problems as well for the dining area. Guests had to grab a modified breakfast and take back to their rooms to eat. Obviously beyond their control but was an inconvenience. The kicker was being notified of the problem by email on my check out, not prior to arrival. The receptionist asked when I checked in if I had been notified of the matter and I had not. I'm told that a possible room rate reduction may be considered.

First time staying at Ermitage du Lac. In contrast or comparison to competitive properties locally, I say it ranks on par with the others and I can attest to that as we've stayed in most of the local village properties at one point or another. Can't speak to encountering many staff in which to interact with as accommodations are secondary to the skiing. From the several people that I have encountered, it's been pleasant and the staff have been friendly. Our accommodations included the deluxe King suite, which came equipped with obviously the king size bed and also a couch with a double pull out mattress. Our room came equipped with a push button fireplace, seating for two at a dining table, a small kitchen equipped with a mini fridge, a two burner stove, microwave along with pots/pans and utensils to cook small meals. The location is perfect if you're wanting to be close to the village. It only takes a minute or two to walk around the corner and enter up into the shops and suites that the area offers. There is near direct access to the Cabriolet which takes you to the base of the mountain. If I was to guess it might take you 90 seconds to get to the cabriolet from the front door of the hotel. Rooms and bedding were comfortable, nothing better or worse to compare to. All in all, a pleasant stay and when comparing prices for next year if it was to be on par with any of the other properties that it competes with, I'd have no qualms about staying here, just the same.

Stayed in January 2024

When the cleaning crew came back two days later they didn’t do much . There were crumbs in the bed .it was not even shaken out .

Clean and close to everything.loved the valet ski storage at the bottom Of the hill. Breakfast was great too . Not a hot breakfast but a lot of selection like cereals/ breads / baked goods . You could get boiled eggs and ham . I thought it was comprehensive .

Stayed in January 2024

Nothing we didn’t like. It was unfortunate that we didn’t get to experience the outdoor hot tub during our stay because of an heating problem that was quickly resolved at the hotel. Looking forward to try in future stay.

Very close to the gondola, easy to walk to village for dinner during the vacation. Undergrad parking available for a fee, which is a must in winter. Our room also had fireplace to add a bit of winter touch.

Stayed in November 2023

At the pedestrian village, in the middle of things but very quiet overlooking a park area. Warm fire in room, very clean and comfortable. Welcoming. Parking was convenient.

Stayed in December 2023

Breakfast

Location

Stayed in October 2023

Loved everything

Beautiful place.

Stayed in October 2023

We really enjoyed our stay at Ermitage du Lac. The hotel is very well-located in Mont-Tremblant resort - it's right at the entry point to all the shops, restaurants and bars but set back enough so it's not in the middle of the fray so you can enjoy a peaceful setting. The hotel backs onto a small mirror lake and our room had a porch overlooking a church on a green, with deer frolicking by. The staff were friendly and helpful - allowing us to store our luggage before check-in. The room was very large with a comfy lounge area and dining/kitchenette area. Everything was spotless. Breakfast was fantastic - really great variety and the staff organising the breakfast were very friendly. All in all we had a wonderful stay.

Stayed in September 2023

There was ongoing noisy renovation of some rooms in close proximity.

The hotel is very well positioned relative to all areas of interest and is very well maintained. The room was very comfortable, with a kitchenette, fireplace, comfortable couch, king bed, and upgraded TV. There is an outdoor pool and hot tub and a small gym. A good continental breakfast is included. The rates are very reasonable.

Stayed in October 2023

nothing

great location to explore the area, well equipped room, clean and comfortable. Huguette was very professional and friendly in particular and helped us at reception

Stayed in October 2023

The hotel is a bit pricey. The breakfast options are quite limited and basic. Additionally, the seating area for breakfast is rather small, making it challenging to find a table for three.

The location is perfect, only a 2-minute walk to the heart of Mont-Tremblant, the view from the windows was awesome, and the parking was spacious and reasonably priced. The room itself was super clean with all the amenities.

Stayed in October 2023

Not much

Ease of access.. parking.. very relaxing and a great location

Stayed in October 2023

1) I didn’t like the policy of temporarily holding an amount of 150$ on my credit card since I kept tracking the amount on my credit card for a week in case it will be charged on me as an additional fees. 2) The parking fees should be included once booking online. It should be added on the system.

Easy check in, easy check out. Friendly staff. Amazing location.

Stayed in August 2023

Breakfast was quite basic. Some hot food would be a nice addition.

Location was excellent 2 minute walk to Main Street but enough distance away from crowds

Stayed in September 2023

We were in a queen suite with fireplace and balcony which was just lovely. The location was convenient to walking trails, activities and restaurants. The breakfast was very similar to breakfasts you find in France; more of an upscale continental. The staff was helpful and very friendly.

Stayed in September 2023

Like everything

Excellent location , service . Always stayed at thst hotel when I am in Mont Tremblant.

Stayed in September 2023

A man came and picked all the apples off the trees outside for the deer. It was sad.

Lovely location on 2nd floor with balcony overlooking the church.

Stayed in August 2023

The gym is small, no weights Outdoor pool is small Breakfast items are mainly bakery Breakfast area is small

The location is 👍🏻 Staff speaks English well

Stayed in August 2023

Directions from parking area to elevator can be marked better

We had a wonderful stay at this spot, perfectly situated just a 2-minute walk from the village center. The staff's warmth and friendliness made us feel welcomed. With an array of summer activities in Mont Tremblant, the standout was the captivating Tonga Lumina laser light show in the jungle – an absolute must-see.

Stayed in August 2023