The room was nice and they had a great bar.

Stayed in April 2024

The staff at the restaurant at Lot 88, The lady working was very rude to us. She’s very irritable, We’re very polite people and respectful people. Costumer service isn’t her thing. The spa service they have at this hotel wasn’t open as the lady wasn’t working that day. Was hoping to have a spa day with my daughter.

Very clean and comfortable

Stayed in March 2024

Very nice and large room. Great wifi connection.

Stayed in February 2024

staff not too friendly

comfort and water in the rooms to drinks

Stayed in February 2024

na

na

Stayed in February 2024

The noise from the plane landing in the nearby airport

Location and staff are great

Stayed in December 2023

The room was only set up for 2 guests when we specifically stated there would be 3 adults. The staff did act quickly to correct the situation. We were surprised that we were not provided any information about onsite dining or other amenities.

the bed was very comfortable and the room very clean and quiet.

Stayed in December 2023

Spacious, nice interior shop & coffee shop

Stayed in October 2023

We paid for 3 persons, but only gave us two cups. Towels are for 3 persons though.

The room were clean and facilities were new.

Stayed in October 2023

The noise coming from the airports

The reception

Stayed in September 2023

The staff didn't honor their discount at the bar. Dinner was over priced

Location was awesome Beautiful room with a great view of old Edinburgh Excellent breakfast

Stayed in September 2023

The staff was so "nice" during the breakfast that it was sometimes annoying.

Hotel is very nice and comfortable, including swimming pool and gym. The staff was very helpful and friendly. The breakfast was also good, eggs, bacon, fruits, jogurt...just vegetables was missing. The location is very near the airport so it was easy and fast to get to Toronto Downtown (shuttle to the airport and then by train). On the other hand there was noise from the planes and the surrounding was nothing special. But this is not critics, we were aware of that, just saying.

Stayed in September 2023

Room slightly too small for four people

Brilliant staff; great pool and hot tub; shuttle very handy

Stayed in September 2023

Unfortunately the location was just far enough from the city that it took 45 minutes to get to many of our destinations due to the amount of traffic. Some noise from the airport, but not enough that we had any trouble sleeping... and the hotel kindly provided ear plugs. If you're looking for a glamorous view out the window, this is not the spot for you. We opted for a pretty room at a great price and it worked out well for our stay.

The room was very attractive and clean. It meant our needs perfectly, an attractive room at a great price. It had all the conveniences that we needed for our stay. The facilities were very nice. We enjoyed a drink at the lot 42 bar one evening which was trendy and chill.

Stayed in August 2023

The rude girl at check-in.

The pool the restaurants and the overall appearance was absolutely excellent.

Stayed in August 2023

Rooms a little tired

The restaurants, bar, great service, complimentary shuttle to airport.

Stayed in July 2023

The room was very noisy. The cleaning came in before 8 am (!) while we had a resevation for only 1 night. The bed was cosy but small.

The hotel was close to the airport. The shuttle was good and fast. Easy to get to the hotel and back to the airport. The staff at the reception was very kind, helpfull and relaxed. The room was big and good for the night. The breakfast buffet was good. Also the option to get a la carte breakfast. The staff at the breakfast was also very helpfull.

Stayed in August 2023

The parking situation was very confusing. The first front desk associate was very pleasant and helpful but when we had trouble, the next associate we dealt with was rude and very short with us. The first man should teach lessons in customer service, we was really a gem. The bathroom also didn’t have a functioning fan. After four showers, the bathroom was filled to the brim with steam and the ceiling was bubbling. Not a good sign.

The pool was large and accommodating and the most of the front desk staff were wonderful. The house keeping attendant was absolutely the sweetest and arranged our children’s stuffies in cute ways all over the room. They loved seeing it!

Stayed in July 2023

Beautiful hotel !

Stayed in July 2023

Nothing

Newly renovated, quiet and perfect place to stay before or after a long flight. Easy access to the airport and rooms are large with plenty of space.

Stayed in July 2023

Would be ideal if could offer halal food in their dining services.

Ideal location and excellent services. Especially the shuttle service was extremely helpful.

Stayed in July 2023

n/a

everything

Stayed in June 2023

Ordered a cocktail from downstairs, pricey and bar tender dis not seem to know has to make it and it was awful. Waste of money.

Convenient to airport. Shuttle good. Overall good stay.

Stayed in July 2023

The fire alarm was activated late at night.

Location

Stayed in July 2023