The window of the room couldn't be opened.

The staff was very nice and attentive. They helped us with everything we needed, including recommendations.

Stayed in July 2023

The neighbourhood

The staff were very helpful, the room was comfortable and clean

Stayed in July 2023

It is not fault of the hotel, but lately there are more homeless people in this area of town.

Decent large rooms, Nice staff

Stayed in July 2023

Unfortunately, the location wasn't so great. We felt unsafe at times walking to the hotel due to the large amount of homeless people nearby.

Nice staff who let us leave our luggage for the day and recommended a good cheap eat nearby. Room was a good size and wifi was fast.

Stayed in June 2023

The local area was not the best, but can’t say I felt unsafe at any time.

Lovely staff, nice to have onsite laundry, large spacious room.

Stayed in June 2023

The bed wasn't really comfortable and was making noises at the slightest movement, even breathing. A Minor inconvenience was our room as it was located in the basement so smell wasn't the best (although the room was spotless)

Location is perfect and the staff makes the difference, really helpful and accommodating. Also, best toilet paper in Canada :)

Stayed in July 2023

Room was in the basement, and small, so felt shut in. Bed was small. Bedding smelt of chemicals, and slept badly as a result.

The price was good, and it had air conditioning (outside was hot) and private bathroom.

Stayed in July 2023

It is well located, although the hotel street does not feel very safe. There was A/C in the room but it was quite noisy.

Location is very good. The matress was very comfortable. The ensuite room was very clean and spacious. Free coffee in the morning was a nice treat. Staff was super friendly and helpful.

Stayed in July 2023

Disappointing that laundry facilities were out of order.

Room was comfortable with all required amenities in the room.

Stayed in July 2023

The walls are paper thin. You can hear everything going on in the hallway and the other rooms. The doors are also very loud when being openend/closed. Sleeping was basically impossible for 3 nights in a row.

Stayed in July 2023

We were in a basement room and it was very loud with people above leaving early and doors on corridor not having slow close so can slam and it echoes, for 1 night in a city centre location it's okay but if doing more than 1 night it might be a bit loud!

Great downtown location, easy to walk into Toronto centre

Stayed in June 2023

Homeless people were staying in tents at the end of the road, but they never bothered you, just kept to them selves.

It was 10 minute walk to yonge st and the Eaton centre, enjoyed the wildlife that was going about in the area especially the raccoon family.

Stayed in July 2023

The location.

The room was nice and clean

Stayed in July 2023

The location... nearby a place where homeless people have their camping tends. And the room wasn't like the pictures showed on Booking app. So disappointing.

Comfy bed

Stayed in July 2023

not a great location for a hotel, drunks, addicts lying around the streets. room small, chunks of enamel off bath. free tea/coffee in only available in morning. sound of birds squeaking on the roof every morning.

reasonably cheap.

Stayed in July 2023

Location and price relative to location. The nearby park is having a lot of homeless people unfortunately.

Room, cleanliness.

Stayed in July 2023

 The entrance to the property was a little bit dangerous 

Value for money and good location 

Stayed in June 2023

Sticky floor

Nice bathroom

Stayed in June 2023

Not allowed guest Homeless ppl in the park but they don’t bother you Uber past them No phone to call front desk Guest lounge and waiting room dusty Room next to house keeping supply closet heard banging every morning and wakes up to strong cleaning supply fumes Left my room to go for a run and came back to see dead multiple misquotes in my bed 200 hold fee for already overpriced room but I’ll allow it due to last minute booking and location Over all I would stay again just need some tweaking and the place would be amazing Also they need to add more then coffee for breakfast

Location is great Tv nice Staff gave me attitude for checking in early but they did make up for it by letting me view what rooms look like and helping me with my bags up the stairs no elevator A lot young travelers who have great ideas

Stayed in July 2023

The air conditioning unit in my room was really loud but had to be constantly on to keep the room at a comfortable temperature. The area around the hotel is a bit rundown in places and I wouldn’t have felt 100% comfortable walking around on my own at times.

Cute room with boutiquey feel and very friendly staff. Location is walkable to most things but more like 20-30 minutes to most things

Stayed in July 2023

Just the area a little bit sketchy but safe

It was clean and affordable

Stayed in June 2023

Out if your control. It’s a city problem

Comfortable room and bed, except smaller than expected after viewing online pics. Not the best of area with the condition of Allen Gardens, it’s a disgrace and uncomfortable

Stayed in June 2023

Sketchy part of the city at night especially.

The bed was very comfortable. Nice pillows as well. Modern decor.

Stayed in June 2023

No parking

Great value and location

Stayed in June 2023

The neighborhood is close to a park which is full of homeless people.

Staffs were polite and very friendly. They helped me to extend my stay for 1 day. The room was clean.

Stayed in June 2023